Seeking Whistleblowers in Higher Education

The Higher Education Inquirer is seeking whistleblowers who can tell us what is happening in higher education as the Trump Administration takes control over the federal government. The information needs to be reliable and credible. Leads are fine, but verifiable documents are better. 

We are particularly interested in obtaining information related to the US Department of Education, Department of Homeland Security,  Department of Veterans Affairs, Department of Defense, Department of Labor, the Federal Trade Commission, and other agencies related to higher education and employment. 

We are also interested in those involved in higher education administration and finance, particularly at elite universities and state flagship universities. With a few exceptions, we expect university presidents at elite universities to stay quiet, clamp down further on dissent and fall in line with any new policies, as the threat to tax them at higher rates becomes a concern. 

In the past we have relied heavily on Freedom of Information Act requests, which often take months, and multiple efforts, to obtain important data. Sometimes the information is delayed for years or never comes. And right now, we can't afford to wait.  

Since 2016, HEI has recruited a number of courageous people for inside information about for-profit colleges.  This has included informants from the University of Phoenix, Ashford University (aka University of Arizona Global), and Kaplan University (aka Purdue University Global) and the lead generators they schools have hired. 

We have also communicated with people associated with online program managers, such as 2U and Academic Partnerships.  

All of this information has been helpful in exposing the back rooms of the higher education business. 

Now, more than ever, we need information that folks won't find anytime soon in other news outlets.  News that workers, consumers, and their families can use to make better decisions about their life choices. 

HEI Investigation: EducationDynamics

EducationDynamics (“EDDY”) is a multichannel higher education marketer and lead generation company that services a number of for-profit and formerly for-profit online colleges, including American Intercontinental University, Colorado Technical Institute, South University, Purdue University Global (formerly Kaplan University), and University of Arizona Global (formerly Ashford University). [i]

EDDY’s operations include call centers in Boca Raton, Florida and Lenexa, Kansas where some education advisors are paid commissions for enrolling students. It appears that the call centers have been engaged in bait-and-switch tactics as consumers who are seeking work are enrolled in these schools.

Originally known as Halyard Education, EducationDynamics has faced allegations of being a predatory company for at least a decade. [ii] [iii] For more than a decade, the company, through a number of lead generation websites and tv commercials, brought hundreds of thousands of leads to the most predatory schools, including Corinthian Colleges, ITT Technical Institute, and Virginia College, all which have closed. In 2019 and 2020, EDDY purchased the assets of other dubious marketers, Thruline[iv] and Quinstreet. [v] [vi]

At least one source has indicated that Halyard and EducationDynamics purchased leads from Alec Defrawi, who was prosecuted by the FTC in 2016 for a job-education bait-and-switch scheme.[vii] While the recipients of the leads were not mentioned in the complaint, a comment on the FTC website also alluded to a relationship between Defrawi and EducationDynamics.[viii]

More recently, there is evidence on GlassDoor[ix] and Indeed[x] suggesting that EDDY has engaged in bait and switch tactics at its Boca Raton call center. Former employees have complained that the call center receives leads from people who believed they were applying for work, and that call center workers were required to enroll them in schools.

While the allegations were not as clear at the Kansas location, one EducationDynamics sales associates stated that they were getting “shady” and “uninterested” leads and that management was aware of the problem. The employee also noted that EDDY workers went under different company names to avoid scrutiny. 

[i] EducationDynamics History, Acquisitions, And Higher Ed Services
[ii] Sen. Durbin: Don't fall for college-in-your-pajamas trick | TheHill
[iii] Veterans could be first to pay as DeVos rolls back for-profit college oversight (nbcnews.com)
[iv] EducationDynamics Acquires Key Assets from Thruline Marketing
[v] EducationDynamics Acquires Assets of QuinStreet's Higher Education Vertical (prnewswire.com)
[vi] In 2012, Quinstreet was prosecuted by 20 state Attorneys General for deceiving veterans through its GIBill.com website. Attorneys general announce settlement with for-profit college marketer (insidehighered.com)
[vii] Robert Nolan of Halyard Capital Had Knowledge of Alec Difrawi Scams – scamFRAUDalert™ Report
[viii] Don’t quit your day job: FTC sues education lead generator for bogus job application process | Federal Trade Commission
[ix] EducationDynamics Reviews | Glassdoor
[x] Working at Education Dynamics: Employee Reviews | Indeed.com

EducationDynamics: Still Shilling for Subprime Robocolleges

In 2021, The Higher Education Inquirer published an investigative report exposing the operations of EducationDynamics (“EDDY”), a for-profit lead generation and marketing firm with deep ties to some of the most controversial colleges in American higher education. Four years later, that story has not only held up—it demands a deeper and more urgent follow-up.

EDDY now claims that over the past five years, its clients have experienced an average of 47% enrollment growth above industry benchmarks, attributing this success to its “research-driven, continuous optimization process.” But behind that growth lies a troubling blend of aggressive marketing, deceptive lead generation, and exploitative labor practices—practices that appear to have only intensified.

A History of Bait and Switch

EDDY’s core operations remain rooted in multichannel marketing and lead generation for colleges—especially for-profit and formerly for-profit online institutions. These include Purdue University Global (formerly Kaplan University), University of Arizona Global (formerly Ashford University), American Intercontinental University, Colorado Technical Institute, and South University—all institutions with checkered histories of student outcomes, loan defaults, and regulatory scrutiny.

As previously reported by The Higher Education Inquirer, EDDY—originally known as Halyard Education—has been under ethical clouds for more than a decade. The company funneled leads to shuttered schools like Corinthian Colleges, ITT Technical Institute, and Virginia College, all of which collapsed under regulatory and legal pressure for defrauding students.

EDDY has expanded by acquiring other dubious operations. In 2019 and 2020, it bought up assets from Thruline and QuinStreet, the latter of which had been prosecuted by 20 state attorneys general in 2012 for deceiving military veterans through a phony education site, GIBill.com.

At least one source has linked EDDY to Alec Defrawi, a lead generator sued by the Federal Trade Commission in 2016 for job-application bait-and-switch tactics. Defrawi collected data from people seeking jobs, then sold it to education marketers who aggressively pitched them school enrollment instead. While the FTC complaint didn’t name EDDY directly, a public comment on the FTC’s site suggests a relationship between Defrawi and Halyard/EducationDynamics.

The 2025 Workforce Machine: Exploiting the Exploited

New accounts from Glassdoor and Indeed, along with internal conversations with former employees, show that EDDY's call centers in Boca Raton, Florida and Lenexa, Kansas continue to engage in bait-and-switch tactics. People looking for jobs are redirected to enrollment pitches for schools—many of which offer low graduation rates, high debt burdens, and little return on investment.

The call centers are described as toxic, high-pressure environments, where workers are paid $10 an hour, offered no real commission, and are charged up to $225 per day from their commission pool just to keep their jobs. According to workers, “good leads” are reserved for long-timers and favorites, while new and lower-ranked workers are left dialing disconnected numbers or harassing desperate job seekers.

“They want you to do a lot for $10 an hour,” said one former employee. “They’ll micromanage everything, and if you speak up about the shady stuff, you get punished or iced out.”

Former employees describe being instructed to use aliases and different company names to avoid regulatory detection and consumer suspicion. Others say they were explicitly told not to submit job applications that consumers had filled out, so they could be redirected toward school enrollments instead.

The Kansas location appears to mirror many of the Florida call center's tactics. One sales associate in Lenexa noted they were “getting shady and uninterested leads” and claimed that management was fully aware of the source and quality of these leads.

A Rigged System, Disguised as Opportunity

EDDY hides behind slick language and upbeat metrics, claiming to help students “adapt to the changing needs of today.” But the company’s model thrives on a population of vulnerable, low-income Americans—people simply looking for a job—who are rerouted into student loan debt for education they didn’t want or need.

Meanwhile, the people doing this marketing—call center employees—are also trapped. Lured in with promises of stability and advancement, they find a micromanaged workplace with no real raises, little upward mobility, and workplace retaliation for dissent.

The Better Business Bureau (BBB) gives EducationDynamics an A+ rating, which seems absurd given the overwhelming volume of worker testimonies and student complaints. It’s a glaring example of how the education marketing sector continues to operate with minimal oversight, even as its practices echo the discredited tactics of predatory for-profit colleges from the 2000s and 2010s.

The Bigger Picture

The collapse of Corinthian Colleges and ITT Tech was supposed to signal the end of an era. But EducationDynamics proves that the infrastructure of exploitation never disappeared—it simply rebranded, consolidated, and evolved. Today, it masquerades as a data-driven enrollment consultancy helping colleges grow, while quietly fueling the same pipeline of debt and despair for working-class Americans seeking stability.

Colleges desperate for enrollments, workers desperate for jobs, and the education marketing complex that profits from both—that is the dangerous triangle in which EDDY operates.

Final Thoughts

EDDY’s reported 47% enrollment growth comes with a heavy cost: false hopes, student debt, and labor exploitation. As the higher ed crisis deepens and more colleges seek lifelines, it’s imperative that watchdogs, regulators, and journalists remain vigilant about who’s behind the scenes pulling the strings.

EducationDynamics is not just a marketing firm. It is a relic of the for-profit college era—one that never really ended.

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If you've worked for EducationDynamics or were misled by their marketing, the Higher Education Inquirer wants to hear from you. Contact us confidentially at gmcghee@aya.yale.edu.

College Meltdown Shows Few Signs of Slowing in 2019

The US College Meltdown has been occurring for at least eight years, and there are few signs that it will slow down in 2019. 

Image below: Members of student debt group "I Am Ai" protesting fraud by the Art Institutes. (Credit: Ami Schneider)

• According to the National Student Clearinghouse, US higher education enrollment was down again in Fall 2018. This marks the eighth consecutive year of losses. 
• In 2019, the National Center for Education Statistics may have to acknowledge these significant and consistent enrollment declines in their enrollment projections.
• While the number of reported campus closings was less than 500 in 2018, significant losses were reported in December, including the sudden closings of Brightwood Colleges and Virginia Colleges. Other significant closures, such as the the 23 Art Institute campuses that were shuttered on December 28th, have not yet been posted on the PEPS monthly school closing lists.
•  In 2019, the Subprime College Crash will include most of University of Phoenix's remaining campuses as well as campuses of several other low performing schools.
• Hundreds of smaller campuses on the verge of failure are likely to close in 2019. For example, National American University is likely to close more than 20 campuses in 2019.
• The futures of for-profits DeVry University, Walden University, Ashford University are uncertain.
• For-profit colleges and community colleges continue to be hardest hit. But small rural colleges and Historically Black Colleges and Universities (HBCUs) are also struggling. Even second-tier public colleges and universities have been declining in enrollment.
• Student loan debt continues to rise. In 2018, there was a significant number of news articles disclosing the negative effects of student loan debt on the lives of Millenials and their families. I have posted several links at College Meltdown.
• Student loan servicer Navient continues to promote college for high schoolers who are at higher risk for default and a lifetime of debt peonage.
• Long-standing problems like the adjunct crisis and the savage inequalities of the US K-12 pipeline, show few signs of improving.
• Private, non-profit colleges' institutional expenses have now surpassed revenues.
• The US Department of Education has become more business friendly, providing less transparency for consumers and less accountability from schools, especially subprime colleges.
• Recently, Inside Higher Education reported that the USDA was bailing out some rural private colleges. But hundreds of other schools remain in financial peril.
• Surveys by Pew, AARP, and others show that public opinion about US Higher education has worsened. 

Related articles:

• US Department of Education Fails to Recognize College Meltdown
• Community Colleges at the Heart of College Meltdown
• Charting the College Meltdown

IPEDS Trend Generator illustrates lower enrollment, less revenues, fewer jobs at for-profit colleges

The newest US Department of Education IPEDS data show that enrollment, revenues, and jobs have decreased dramatically in the for-profit college sector. 

Enrollment at for-profit colleges dropped from a peak of 2.4 million in Fall 2010 to 1.3 million in Fall 2017.  That's an enrollment drop of 1.1 million.  

This, in turn, has led to less revenue and fewer workers. 

Revenues at for-profit colleges peaked in 2011 at $29.6B and dropped to $19.4B in Fall 2017. That's a drop of more than $10B a year from its peak. 

For-profit college employees peaked at 295,887 in 2012 and the number dropped to 176,441 by Fall 2017. That's a loss of more than 120,000 jobs.

Decline in enrollment, revenues, and employees (2010-present)

Fall/Year    Enrollment    Revenues              Employees
2010           2,430,657      29,603,059,000     295,476
2011           2,368,440      33,889,758,000     288,882
2012           2,174,457      32,196111,000      295,887
2013           2,000,883      29,643,714,000     258,098
2014           1,883,199      27,310,167,000     241,134
2015           1,629,393      24,007,022,000     214,656
2016           1,437,452      20,804,128,000     191,083

2017           1,345,633      19,446,382,000     176,441 

You can create graphs and tables yourself using the updated data at the IPEDS Trend Generator.

Current conditions in the for-profit college industry may actually be worse, judging by the Fall 2018 assessment by National Student Clearinghouse, which had reported an additional 15 percent decline.  However, NSC's original press release has been removed.  

The data also do not consider more recent losses, such as the collapse of Education Corporation of America (which includes Brightwood College and Virginia College) or Dream Center Education Holdings (which includes Argosy, Art Institutes, and South University. 

One confounding issue is that for-profit colleges Grand Canyon University and Purdue University Global (formerly Kaplan) have moved to the non-profit side.  Ashford University is also working on having its tax status changed from for-profit to non-profit.

Related link: Observations of the College Meltdown in Real Time

Related link: The Slow-Motion Collapse of America’s Largest University

The Reality of Higher Ed Fraud in 2025

"Fraudsters are like cockroaches"--Anonymous higher education businessman

Fraudsters are like cockroaches: persistent, hard to eliminate, and always scurrying just beneath the surface. And like cockroaches, when you see one, you can assume many more are hidden from view. In the vast, sprawling ecosystem of US higher education—a multi-trillion-dollar industry built on trust, hope, and credentials—fraud has been a lurking presence for more than a century. From diploma mills to for-profit scams, grade inflation to financial aid abuse, deceit has found fertile ground wherever oversight is weak and incentives are perverse.

The Gilded Roots of Fraud

Fraud in American higher education didn’t begin with Trump University or Corinthian Colleges. The roots go back to the 19th century, when the proliferation of unregulated “colleges” allowed opportunists to sell degrees to anyone willing to pay. These early diploma mills, often run by religious organizations or independent operators, flourished in an era before accreditation, issuing worthless credentials that nevertheless offered the illusion of legitimacy.

By the early 20th century, regional accreditation and federal involvement began to tame the worst actors, but fraud adapted. Unethical schools learned how to mimic the symbols of respectability, while federal dollars—including GI Bill money and later Pell Grants and federal student loans—provided irresistible bait.

For-Profit Colleges and the Federal ATM

The rise of for-profit higher education in the post-WWII era, especially from the 1970s onward, signaled a new chapter in educational fraud. Companies like ITT Technical Institute, Corinthian Colleges, and Education Management Corporation were publicly traded entities or private equity darlings that mastered the art of siphoning billions in taxpayer dollars while leaving students with worthless credentials and mountains of debt.

The fraud wasn’t always overt—it often came wrapped in slick marketing, predatory recruiting, falsified job placement statistics, and pressure to enroll students regardless of academic readiness. These institutions gamed federal financial aid systems, manipulating default rates and exploiting regulatory loopholes.

Even when regulators like the GAO or the Department of Education uncovered misconduct, enforcement was sporadic and too often came after the damage was done. In many cases, executives walked away with millions, while students—often from low-income, Black, Latino, and veteran communities—were left in financial ruin.

Accreditation as a Shield

One of the most confounding aspects of US higher ed fraud is the role of accreditors. Supposed to act as gatekeepers, many regional and national accreditors have served more as enablers—either asleep at the wheel or financially incentivized to look the other way. When accreditors are funded by the very institutions they review, conflict of interest becomes systemic.

This has allowed weak or outright fraudulent institutions to hide behind the veneer of legitimacy. Some accreditors, like ACICS (Accrediting Council for Independent Colleges and Schools), became infamous for rubber-stamping schools that should have been shuttered. ACICS accredited both ITT Tech and Corinthian before its federal recognition was finally revoked in 2022.

The New Wave: Online and AI-Enabled Scams

The digital age has added new dimensions to academic fraud. Online colleges like University of Phoenix, Ashford University (now University of Arizona Global Campus), and Western Governors University have raised concerns about low faculty oversight, cookie-cutter instruction, and questions about academic rigor. While not all online institutions are fraudulent, the modality makes it easier to scale shady practices and reduce accountability.

Now, with generative AI entering the classroom and enrollment systems, new questions emerge: How do we ensure academic honesty in an age of algorithmic ghostwriting? How will fraud evolve as institutions increasingly rely on automated admissions, grading, and content delivery?

And it's not just schools. Consultants, influencers, and shady loan servicers feed off the system like parasites—promising student loan relief, admissions guarantees, or academic success for a fee. In this ecosystem, fraud doesn't just survive—it thrives.

When the Roaches Scatter

Occasionally, the light shines in. Whistleblowers, investigative journalists, and government agencies have at times forced fraudsters into the open. Lawsuits have led to settlements. Schools have closed. Presidents have resigned. But like cockroaches, the fraud rarely disappears—it relocates, rebrands, and reinvents itself.

Even with borrower defense to repayment, loan forgiveness programs, and federal oversight mechanisms, restitution often comes too late. And public memory is short. Fraudulent operators have learned how to outlast administrations, court cases, and media cycles.

A Call to Radical Transparency

The Higher Education Inquirer has long called for radical transparency in US higher education. That means open data on outcomes, federal aid, loan default rates, salaries of top administrators, and accreditor performance. It means holding college leaders and board members accountable for failures—not rewarding them with golden parachutes or public pensions.

Fraud may be a permanent feature of capitalist education systems, but its impact can be minimized with independent media scrutiny, better whistleblower protections, and public investment that prioritizes students—not shareholders.

Because fraudsters are like cockroaches. You may never kill them all, but you can make the kitchen a whole lot harder to live in.

DOD continues to shield bad actor schools that prey upon military servicemembers

For more than seven years, we have been waiting to obtain information from the US Department of Defense (DOD) about schools that prey upon servicemembers using DOD Tuition Assistance to further their college aspirations. And we have done it at our peril, repeatedly taking flak from people in DC.  

As the Higher Education Inquirer reported earlier, DOD and these schools have had questionable relationships with these schools going back to the 1980s, with the for-profit college takeover of CCME, the Council of College and Military Educators.  

Those who follow the higher education business know the names of the bad actors, some that are still in business (like the University of Phoenix and Colorado Tech) and some that have closed (like ITT Tech and the Art Institutes). Others have morphed into arms of state universities (Kaplan University becoming Purdue University Global and Ashford University becoming University of Arizona Global). 

Accountability was supposed to happen during the Obama administration (with Executive Order 13607) but those rules were not fully implemented. Under the first Trump administration, these safeguards were largely ignored, and bad actor schools faced no penalties.  

Some of these scandals were reported in the media, and have been forgotten.

On April 1, 2025 we were again supposed to receive information about these bad actor schools, and the DOD officials who were complicit.  It didn't happen. That FOIA (22-1203) which was initiated in July 2022 is now scheduled for a reply on July 3, 2025, three years from the original submission. 

Previous FOIAs from 2019 also came up with no information.  And requests for information in 2017 from DOD officials were met with harassment from other parties. 

The only thing we can be grateful for is that DOD continues to communicate with us. 

 

Related links:

Trump's DOD Failed to Protect Servicemembers from Bad Actor Colleges, But We Demand More Evidence 

DoD review: 0% of schools following TA rules (Military Times, 2018)

Schools are struggling to meet TA rules, but DoD isn’t punishing them. Here’s why. (Military Times, 2019)

Higher Ed Became More Brutal During 2020-21 Pandemic

The Covid-19 pandemic was the largest news item in US higher education in 2020 and the beginning of 2021.  It certainly had an effect on higher education enrollment and revenues.   But the larger story, according to author Gary Roth, was that the “College Dream is Over.”  

College is supposed to be a transitional space between K-12 education and good jobs. But savage inequalities in the K-12 pipeline, alienating and sometimes questionably substandard online education, and fewer good jobs at the end of the pipeline meant that more students would be unprepared for college and for work life in the brutal tech (fintech, medtech, and edtech) and gig economy.  

Banks and big businesses (including brand name universities and for-profit colleges ) were bailed out twice in 2020 by the federal government as student debtors only got temporarily relief.  

Savage inequalities in the K-12 pipeline intensified with online education and the hollowing out of America continued.  

Under the Trump administration, privatization, deregulation, and lack of transparency  (in gainful employment, defense to repayment, student loan repayment rate) were the rule.  2021 shows promise for progressive change, but we'll have to wait and see if anything gets done to reduce the College Meltdown.  

• The Student Debt Crisis is a Crisis of Non-Repayment (Marshall Steinbaum)
• More people with bachelor’s degrees go back to school to learn skilled trades (John Marcus, Hechinger Report)
• Student Loan Losses Seen Costing U.S. More Than $400 Billion (Josh Mitchell, Wal Street Journal)
• Nearly All States Suffer Declines in Education Jobs (Barb Rosewicz & Mike Maciag, Pew)
• COVID-19 Will Likely Shrink Job Market For College Grads (Government Executive)
• Law student debt averages about $165K at graduation, creating stress and restricting choices, survey says (Debra Cassens Weiss, ABA Journal)
• Higher Ed's Dirty Little Secrets (Steven Mintz, Inside Higher Education)
• Colleges Slash Budgets in the Pandemic, With ‘Nothing Off-Limits’ (Shawn Hubler, NY Times)
• Permamanent Budget Cuts Are Coming (Robert Kelchen, CHE)
• A Separate And Unequal System of College Admissions (Anthony Abraham, NY Times)
• House Democrats Drop Canceling Student Loans (Kery Murakami, IHE)
• College Town Economies Brace for Covid Blow (WSJ)
• 30 college towns that could face economic ruin if schools don't reopen or have to close again this fall (Madison Hoff, Business Insider)
• Laureate Education to Sell Walden University to Adtalem Global Education (Market Watch)
• 'It's going horribly': College towns fret about census count (ABC News)
• Student Loans Plummeted for the Summer Term (Kevin Miller, The Century Foundation)
• University of Arizona Acquires Ashford University (IHE, Lindsay McKenzie)
• The Nightmare That Colleges Face This Fall (Adam Harris, The Atlantic)
• No students. No graduation. ‘Total devastation’ in college towns during coronavirus pandemic (Zoe Nicholson and Ed Semmler,Yahoo Finance)
• University Leaders Are Failing (François Furstenberg, Chronicle of Higher Education)
• The Coming Disruption of Higher Education (New York interview with Scott Galloway)
• Demand for refunds intensifies among college students (Jessica Dickler, CNBC)
• Latest Coronavirus News (Inside Higher Education)
• Coronavirus Pushes Colleges to the Breaking Point, Forcing 'Hard Choices' about Education (Wall Street Journal)
• Adjuncts Barely Getting By (Colleen Flaherty, IHE)
• Students are considering dropping out of college because of coronavirus (Abigail Hess, MSN.com)
• Will Parents Pay? (Scott Jaschik, Inside Higher Ed)
• Masters of None (Grace Gedye, Washington Monthly)
• Public Colleges Face Looming Financial Blow (Kery Murakami, Inside Higher Education)
• With May 1 'Decision Day' Looming, 69 Percent of Parents and 55 Percent of Students Say Coronavirus Has Impacted Their Ability to Pay for College (KPVI)
• ‘I Was Horrified’: For Millions of Borrowers, the Coronavirus Stimulus Law Offers No Relief (Danielle McLean, Chronicle of Higher Education)
• Preparing for a Fall Without In-Person Classes (Doug Lederman, Inside Higher Education)
• Presidents Fear Financial, and Human, Toll of Coronavirus (Doug Lederman, Inside Higher Education)
• Will spring breakers become super-spreaders? (Politico)
• The Real Lesson of the College Closures (Saahil Desai, The Atlantic)
• To Fight Coronavirus, Colleges Sent Students Home. Now Will They Refund Tuition? (Melissa Korn and Douglas Belkin, Wall St. Journal)
• The Covid-19 Crisis Is Widening the Gap Between Secure and Insecure Instructors (Megan Zahneis, Chronicle of Higher Education)
• Moody's lowers higher ed outlook to negative amid coronavirus crisis (Jeremy Bauer-Wolf, Education Dive)
• What Is a College Education in the Time of Coronavirus? (NY Times Opinion)
• Community Colleges and the Coronavirus (Madeline St. Amour, Inside Higher Education)
• California AG sues Betsy DeVos for overturning Obama-era rule aimed at for-profit colleges (Aarthi Swaminathan, Yahoo Finance)
• Coronavirus and Admissions Fears (Scott Jaschick, Inside Higher Education)
• Already stretched universities now face huge endowment losses from market meltdown (PBS, Jon Marcus)
• Uncertain Fate for Support Staff (Lilah Burke, IHE)
• 41% of Recent Grads Work in Jobs Not Requiring a Degree (Inside Higher Education)

College Meltdown: Where’s the Bottom?

US college enrollment has declined every year since 2010-2011 and public opinion about higher education has been plummeting, in large part because college has become unaffordable for working families. 

How long will this continue? Judging by surveys, and national, local, and business news, it doesn't look good. Further analysis of the terrain reinforces my opinion that the College Meltdown will continue for the foreseeable future.

• The College Admissions Scandal has exposed the dark underside of higher education. While academia may be in denial, working families are learning that this just highlights the tip of the iceberg: that higher education reinforces and reflects growing class and race inequality in the US. 
• Nearly one in seven college presidents say that their college may close or merge in the next five years. 
• Student loan debt is crushing Millenials. 
• College is increasingly a risky investment for lower income families. 
• USA Today has been reporting on the closure of Argosy University, its for-profit college allies, and the larger Higher Education Apocalypse. 
• Other for-profit colleges remain under the radar, but they are doing poorly. These schools include National American University, University of Phoenix, Ashford University, and DeVry. 
• Small private colleges have been closing at a faster pace. Closing schools include Green Mountain College, Newbury College, Atlantic Union College, and Hampshire College. 
• The higher education labor force, which increasingly includes adjuncts, continues to struggle just to get recognition.

Some investors in higher education may be hoping for an economic downturn, because the industry has typically been counter-cyclical. But this time, there may be no guarantee that a recession will improve the financial condition of the industry. Elite schools, for example, rely heavily on investments rather than student enrollment, for capital, and a stock market decline could damage their bottom lines.

Buyer Beware: Servicemembers, Veterans, and Families Need to Be On Guard with College and Career Choices

GI Bill Complaints (downloaded February 8, 2021)

Has anyone noticed that Harvard has the fourth highest number of GI Bill complaints? Harvard? Is this a typo?

While several of the schools on the current list of worst actors have bad reputations (e.g. University of Phoenix, Ashford University (aka University of Arizona Global), Colorado Tech, New Horizons, Keller (aka Devry, and Keiser University), Harvard seems to be one of those schools that's not like the other. At first I thought this might be an input error. But on closer look, it appears the complaints may be about Harvard extension and their certificate programs. Haven't been able to verify what these numbers mean. In any case though it illustrates a point: Just because a school has a good label doesn't mean you are getting a quality education or a fair deal.

This also goes to show that servicemembers, veterans, and their families--and all other consumers--must apply the maxim "buyer beware" to every school they consider. Be patient and do your homework. Ask questions and demand credible answers. Use your critical thinking skills. Don't merely rely on word of mouth, advertisements, and rankings. 

If you decide to go to school and use your DOD Tuition Assistance, MyCAA, or GI Bill benefits,  choose a good school and a major that results in gainful employment--in a meaningful career.  Make sure you also learn skills that are transferable when the economy changes and when things get tough. 

And if you get ripped off, make a formal complaint to the Department of Defense, Department of Veterans Affairs, or Department of Education. Veterans should also contact Veterans Education Success for help. 

I have more ideas about college and career choices posted at Military Times, called 8 tips to help vets pick the right college.

Education Department Needs Stronger Rules for Accreditors (David Halperin, Republic Report)

 [Editor's note: This article originally appeared on Republic Report.] 

I’m scheduled to offer a brief public comment at today’s session of the Department of Education’s negotiating rulemaking meetings, where representatives of various higher education constituencies have come together to debate new proposed regulations governing issues including distance education, state government authorization of schools, and standards for the private accrediting bodies that oversee schools.  My comment will address accreditation, and this is what I plan to say:

Many students say a school’s status as accredited, and resulting seal of approval and aid from the Department, are the reason they enrolled. Because accreditors are gatekeepers for federal aid, their oversight is critical to prevent students and taxpayers from getting ripped off by poor quality, overpriced schools.

So it’s good that the Department has started to incorporate concerns about bad behaving schools in its reviews of accreditors, starting with ACICS, which accredited some of the worst.

But ACCSC also has tolerated years of abuses – at CEHE, Vatterot, and elsewhere. Data shows many ACCSC schools have left students worse off than when they started.  

SACS has permitted blatant abuses at Keiser University. WASC has allowed misconduct at Ashford. COE at Florida Career College.

The Department has started to ask those accreditors questions. But, under current rules, it hasn’t taken firm action, and predatory behavior is ongoing.

The rules also have done little to address rampant abuses at schools overseen by Higher Learning Commission.

HLC has long tolerated predatory conduct at Walden, DeVry, EDMC, Kaplan, Ashford, Grand Canyon, University of Phoenix, and the Perdoceo schools. 

Perdoceo in recent years paid 500 million dollars to settle with 48 states and 30 million to settle with the FTC over deceptive practices. Numerous Perdoceo employees have told the Department that company recruiters continue to make misleading sales pitches. 

As to the University of Phoenix, in 2015 the Pentagon briefly banned it from recruiting service members based on evidence of violations. In 2019, Phoenix agreed to pay 191 million to resolve FTC charges it ran ads falsely suggesting ties to major employers. Last year Phoenix was again running deceptive ads, this time falsely implying it is a state school.

If Phoenix tells such brazen falsehoods in the open, imagine what its recruiters tell students one on one.  The school’s graduation rate is 14 percent. 

Many victims are low income. These schools should not be accredited. They should not get taxpayer dollars. But under current rules, the abuses continue. 

Last year HLC renewed accreditations of the University of Phoenix and Perdoceo’s Colorado Tech, each for a full 10 years.  

And the Department in turn renewed HLC for a full five years. 

The system isn’t working.

Accreditors have often failed as gatekeepers of integrity and quality. The proposed regulations are a start to fixing the problem.