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Monday, April 10, 2023

EdTech Meltdown

The Silicon Valley tech downturn has been creating reverberations in other parts of the economy and in other areas of the US.

Edtech, a small subset of the tech industry that overlaps with higher education, is facing major headwinds as skepticism about higher education and the economy grows.  Even two industry insiders, Noodle CEO John Katzman and Kaplan executive Brandon Busteed have been critical of the short-term thinking and questionable outcomes of edtech. Katzman has called some companies in the space "more adtech than edtech," implying that some do little more than marketing and advertising for colleges and universities.     

Ultimately, it's US consumers who are feeling the greatest pain as participants in online education--a mode of instruction that for millions of people may have more risks than benefits--within an increasingly dysfunctional economy that produces expensive education and fewer good jobs.   

Significant problems that were observed in large subprime colleges like University of Phoenix, Corinthian Colleges, ITT Tech, DeVry University, Colorado Tech, and the Art Institutes more than a dozen years ago have resurfaced in edtech.  And other problems unique to edtech have emerged. 

Chegg is an edtech company based in Santa Clara, California, and provides homework help, online tutoring, and other student services.  The company's value grew more than 300 percent in 2020, during the Covid pandemic, but has faced headwinds for the last two years. This includes allegations that  Chegg enables students to cheat on homework and other assignments. Derek Newton has chronicled this problem in the substack The Cheat Sheet.

[Chegg shares grew in 2020 during the Covid pandemic. Source: Seeking Alpha] 

 
Coursera is a publicly traded MOOC based in Mountain View California.  Shares started trading in April 2021.  The company has under-performed as a profit making enterprise. Massive Open Online Courses were once seen as a wave of the future in adult education but their popularity has waned. 

[Coursera has underperformed since its IPO in April 2021.  Source: Seeking Alpha]

2U (based in Lanham, MD) and Guild Education (based in Denver) and are two edtech companies based outside of Silicon Valley. 

2U is a publicly traded Online Program Manager (OPM).  The company services major universities such as the University of Southern California and University of North Carolina with support for some of their online degree programs. 2U has received an enormous amount of funding from Cathie Wood, a major Silicon Valley investor, and has continued to receive support despite a long record of financial losses.  

Some 2U investors have grown tired of persistent losses--and it has shown in the declining share price. The company also faces increased scrutiny in DC for recruiting consumers unable to recoup the cost of education for high-priced masters degrees in areas such as social work.  2U acquired edX, the Harvard-MIT MOOC in 2021 and its profitability remains to be seen.  

In 2023, 2U sued the US Department of Education for attempting to require more transparency between OPMs and their clients.  This strategy is similar to the defensive strategy that subprime colleges have used to stop gainful employment regulations, and more recently, borrower defense to repayment rules.  

 


 [2U shares have dropped more than 90 percent over the last 5 years. Source: Seeking Alpha]

Guild Education is a privately held corporation that grew to an estimated $4.4B evaluation in a few years. Guild serves businesses by administering online education benefits for large corporations such as Walmart, Target, and Macy's.  While its work may help companies with their bottom line, they appear to do little for their workers. 

At least ten of Guild's investors are based in Silicon Valley, including Silicon Valley Bank and venture capital firms in San Francisco, Palo Alto, and Menlo Park, California. Valuations.fyi reports Guild's estimated value at $1.3B, a 70 percent drop from its peak in June 2022. 

 
[Image above: Guild's valuation in Billions from valuations.fyi]
 
The Higher Education Inquirer will continue to observe changes in edtech as the College Meltdown advances.  


A ‘rigged’ economy and skepticism about college (Paul Fain, Open Campus)

How University of Phoenix Failed. It's a Long Story. But It's Important for the Future of Higher Education. 

The Cheat Sheet (Derek Newton)

2U Virus Expands College Meltdown to Elite Universities 

Erica Gallagher Speaks Out About 2U's Shady Practices at Department of Education Virtual Listening Meeting

Borrower Defense Claims Surpass 750,000. Consumers Empowered. Subprime Colleges and Programs Threatened.

Guild Education: Enablers of Anti-Union Corporations and Subprime College Programs 

College Meltdown 2.0 

The Growth of "RoboColleges" and "Robostudents"

The American Dream is Over (Gary Roth) 

Monday, September 25, 2023

Art Institutes Close. Students May Be Eligible for Student Loan Forgiveness.

The Art Institutes (Ai) is closing its doors this Friday, September 30. Ai has locations in Miami and Tampa (FL), Atlanta (GA), Austin and Houston (TX), and Virginia Beach (VA). About 2000 students are affected.  The Art Institutes website provides closed school information.


The Art Institutes chain had a storied history, starting in Pittsburgh, Pennsylvania in 1921 and growing to 50 locations by 2010. Its boom was the result of intensive profit-making in the higher education business in the 1990s and early 2000s. Goldman Sachs was a key contributor to its explosive growth.

Ai's decade-long decline was part of a wave of for-profit colleges that faced increased federal scrutiny for low graduation rates, high levels of student loan debt, and declining enrollment. Unlike Corinthian Colleges (2015), ITT Tech (2016), Westwood College (2016), and Virginia College (2018), the Art Institutes survived with government assistance--but with less than ten campuses. 

Art Institute Students 

Students from the Art Institutes may transfer to other schools, but many of their credits may not be accepted by other institutions. Consumers should also be extremely wary of the schools they plan transferring to.  

Students would normally be allowed to have their student loans forgiven through a process called Closed School Discharge. But that avenue for remedy has been paused. Present and former students, however, may be able to have their student loan debt relieved through Borrower Defense to Repayment if they can prove that they were defrauded. 

Borrower Defense-Sweet vs Cardona is a Facebook space for people who have already succeeded in getting their student loan money returned to them and others working on claims. Borrower Defense-Sweet vs Cardona has more than 14,000 members. 

Wednesday, November 27, 2024

List of Schools with Strong Indicators of Misconduct, Evidence for Borrower Defense Claims

Here (below) is a list of schools where there are strong indicia of misconduct, per the Department of Education and/or the Department of Justice. 



Student loan debtors who have attended these schools, and believe they were defrauded, are encouraged to file Borrower Defense to Repayment claims if they haven't already. 

More than 750,000 Borrower Defense fraud claims have been filed, and tens of thousands have resulted in debt forgiveness. Folks can also join the r/BorrowerDefense group on Reddit for support and guidance.  

Alta Colleges, Inc. (Westwood)

  • Westwood College

American Commercial Colleges, Inc.

  • American Commercial College

American National University

  • American National University

Ana Maria PiƱa Houde and Marc Houde

  • Anamarc College

Anthem Education Group (International Education Corporation)

  • Anthem College
  • Anthem Institute

Apollo Group

  • University of Phoenix
  • Western International University

ATI Enterprises

  • ATI Career Training Center
  • ATI College
  • ATI College of Health
  • ATI Technical Training Center

Baker College

B&H Education, Inc.

  • Marinello School of Beauty

Berkeley College (NY)

  • Berkeley College

Bridgepoint Education

  • Ashford University
  • University of the Rockies

Capella Education Company (Strategic Education, Inc.)

  • Capella University

Career Education Corporation

  • American InterContinental University
  • Briarcliffe College
  • Brooks College
  • Brooks Institute
  • Collins College
  • Colorado Technical University
  • Gibbs College
  • Harrington College of Design
  • International Academy of Design and Technology
  • Katharine Gibbs School
  • Le Cordon Bleu
  • Le Cordon Bleu College of Culinary Arts
  • Le Cordon Bleu Institute of Culinary Arts
  • Lehigh Valley College
  • McIntosh College
  • Missouri College of Cosmetology North
  • Pittsburgh Career Institute
  • Sanford‐Brown College
  • Sanford‐Brown Institute
  • Brown College
  • Brown Institute
  • Washington Business School
  • Allentown Business School
  • Western School of Health and Business Careers
  • Ultrasound Diagnostic Schools
  • School of Computer Technology
  • Al Collins Graphic Design School
  • Orlando Culinary Academy
  • Southern California School of Culinary Arts
  • California Culinary Academy
  • California School of Culinary Arts
  • Pennsylvania Culinary Institute
  • Cooking and Hospitality Institute of Chicago
  • Scottsdale Culinary Institute
  • Texas Culinary Academy
  • Kitchen Academy
  • Western Culinary Institute

Center for Employment Training

  • Center for Employment Training

Center for Excellence in Higher Education (CEHE)

  • California College San Diego
  • CollegeAmerica
  • Independence University
  • Stevens‐Henager

Corinthian Colleges, Inc.

  • American Motorcycle Institute
  • Ashmead College
  • Blair College
  • Bryman College
  • Bryman Institute
  • CDI College
  • Duff's Business Institute
  • Eton Technical Institute
  • Everest
  • Everest University Online
  • Everest College Phoenix
  • Florida Metropolitan University
  • Georgia Medical Institute
  • Heald College
  • Kee Business College
  • Las Vegas College
  • National Institute of Technology
  • National School of Technology
  • Olympia Career Training Institute
  • Olympia College
  • Parks College
  • Rochester Business Institute
  • Sequoia College
  • Tampa College
  • Western Business College
  • WyoTech

Computer Systems Institute

  • Computer Systems Institute

Court Reporting Institute, Inc.

  • Court Reporting Institute

Cynthia Becher

  • La' James College of Hairstyling
  • La' James International College

David Pyle

  • American Career College
  • American Career Institute

Delta Career Education Corporation

  • McCann School of Business & Technology
  • Miami‐Jacobs Career College
  • Miller Motte Business College
  • Miller‐Motte College
  • Miller‐Motte Technical College
  • Tucson College

DeVry

  • American University of the Caribbean
  • Carrington College
  • Chamberlain University
  • DeVry College of Technology
  • Devry Institute of Technology
  • DeVry University
  • Keller Graduate School of Management
  • Ross University School of Veterinary Medicine
  • Ross University School of Medicine


EDMC/Dream Center

  • Argosy University
  • The Art Institute (including The Art Institute of Atlanta, The Art Institute of California, and more)
  • Brown Mackie College
  • Illinois Institute of Art
  • Miami International University of Art & Design
  • New England Institute of Art
  • South University
  • Western State University College of Law

Education Affiliates (JLL Partners)

  • All‐State Career School
  • Fortis College
  • Fortis Institute

Edudyne Systems Inc.

  • Career Point College

Empire Education Group

  • Empire Beauty School

Everglades College, Inc.

  • Everglades University
  • Keiser University

FastTrain

  • FastTrain

Full Sail University

Globe Education Network

  • Globe University
  • Minnesota School of Business

Graham Holdings Company (Kaplan)

  • Bauder College
  • Kaplan Career Institute
  • Kaplan College
  • Mount Washington College
  • Purdue University Global

Grand Canyon Education, Inc.

  • Grand Canyon University

Infilaw Holding, LLC

  • Arizona Summit Law School
  • Charlotte School of Law
  • Florida Coastal School of Law

International Education Corporation

  • Florida Career College
  • United Education Institute

ITT Educational Services Inc.

  • ITT Technical Institute

JTC Education, Inc.

  • Gwinnett College
  • Medtech College
  • Radians College

Laureate Education, Inc

  • Walden University

Leeds Equity Partners V, L.P.

  • Florida Technical College
  • National University College
  • NUC University

Liberty Partners

  • Concorde Career College
  • Concorde Career Institute

Lincoln Educational Services Corporation

  • International Technical Institute
  • Lincoln College of Technology
  • Lincoln Technical Institute

Mark A. Gabis Trust

  • Daymar College

Mission Group Kansas, Inc.

  • Wright Business School
  • Wright Career College

Premier Education Group L.P.

  • American College for Medical Careers
  • Branford Hall Career Institute
  • Hallmark Institute of Photography
  • Hallmark University
  • Harris School of Business
  • Institute for Health Education
  • Micropower Career Institute
  • Suburban Technical School
  • Salter College

Quad Partners LLC

  • Beckfield College
  • Blue Cliff College
  • Dorsey College

Remington University, Inc. (Remington College)

  • Remington College

Southern Technical Holdings, LLC

  • Southern Technical College

Star Career Academy

  • Star Career Academy

Strayer University

Sullivan and Cogliano Training Center, Inc.

  • Sullivan and Cogliano Training Centers

TCS Education System

  • Chicago School of Professional Psychology

Vatterott Educational Centers, Inc.

  • Court Reporting Institute of St Louis
  • Vatterott College

Wilfred American Education Corp.

  • Robert Fiance Beauty Schools
  • Robert Fiance Hair Design Institute
  • Robert Fiance Institute of Florida
  • Wilfred Academy
  • Wilfred Academy of Beauty Culture
  • Wilfred Academy of Hair & Beauty Culture

Willis Stein & Partners (ECA)

  • Brightwood Career Institute
  • Brightwood College
  • New England College of Business and Finance
  • Virginia College

Wednesday, March 24, 2021

HEI Investigation: EducationDynamics

EducationDynamics (“EDDY”) is a multichannel higher education marketer and lead generation company that services a number of for-profit and formerly for-profit online colleges, including American Intercontinental University, Colorado Technical Institute, South University, Purdue University Global (formerly Kaplan University), and University of Arizona Global (formerly Ashford University). [i]



EDDY’s operations include call centers in Boca Raton, Florida and Lenexa, Kansas where some education advisors are paid commissions for enrolling students. It appears that the call centers have been engaged in bait-and-switch tactics as consumers who are seeking work are enrolled in these schools.

Originally known as Halyard Education, EducationDynamics has faced allegations of being a predatory company for at least a decade. [ii] [iii] For more than a decade, the company, through a number of lead generation websites and tv commercials, brought hundreds of thousands of leads to the most predatory schools, including Corinthian Colleges, ITT Technical Institute, and Virginia College, all which have closed. In 2019 and 2020, EDDY purchased the assets of other dubious marketers, Thruline[iv] and Quinstreet. [v] [vi]

At least one source has indicated that Halyard and EducationDynamics purchased leads from Alec Defrawi, who was prosecuted by the FTC in 2016 for a job-education bait-and-switch scheme.[vii] While the recipients of the leads were not mentioned in the complaint, a comment on the FTC website also alluded to a relationship between Defrawi and EducationDynamics.[viii]



More recently, there is evidence on GlassDoor[ix] and Indeed[x] suggesting that EDDY has engaged in bait and switch tactics at its Boca Raton call center. Former employees have complained that the call center receives leads from people who believed they were applying for work, and that call center workers were required to enroll them in schools.


While the allegations were not as clear at the Kansas location, one EducationDynamics sales associates stated that they were getting “shady” and “uninterested” leads and that management was aware of the problem. The employee also noted that EDDY workers went under different company names to avoid scrutiny. 

[i] EducationDynamics History, Acquisitions, And Higher Ed Services
[ii] Sen. Durbin: Don't fall for college-in-your-pajamas trick | TheHill
[iii] Veterans could be first to pay as DeVos rolls back for-profit college oversight (nbcnews.com)
[iv] EducationDynamics Acquires Key Assets from Thruline Marketing
[v] EducationDynamics Acquires Assets of QuinStreet's Higher Education Vertical (prnewswire.com)
[vi] In 2012, Quinstreet was prosecuted by 20 state Attorneys General for deceiving veterans through its GIBill.com website. Attorneys general announce settlement with for-profit college marketer (insidehighered.com)
[vii] Robert Nolan of Halyard Capital Had Knowledge of Alec Difrawi Scams – scamFRAUDalert™ Report
[viii] Don’t quit your day job: FTC sues education lead generator for bogus job application process | Federal Trade Commission
[ix] EducationDynamics Reviews | Glassdoor
[x] Working at Education Dynamics: Employee Reviews | Indeed.com


Saturday, August 9, 2025

The Higher Education Inquirer: Investigating the Dark Corners of U.S. Higher Ed

For nearly a decade, the Higher Education Inquirer (HEI) has cultivated a reputation for relentless, independent journalism in a field often dominated by press-release rewrites and trade-conference boosterism. In 2024 and 2025, that commitment has been on full display, with a series of investigations that not only expose institutional negligence and corporate greed, but also demand structural change.

Following the Money: GI Bill Loopholes and Veteran Betrayal

One of HEI’s most impactful 2025 stories examined how billions in GI Bill funds—more than Pell Grants or state scholarships—are diverted to for-profit and low-performing nonprofit institutions. Despite promises of career advancement, many veterans end up underemployed and in debt. The reporting points to deliberate policy gaps, such as the weakened 90–10 rule, that incentivize predatory recruitment over educational quality.

Student Debt Transparency: A FOIA Offensive

HEI has also launched an ambitious Freedom of Information Act campaign to shed light on the federal student loan portfolio and on how rarely student loan debt is discharged through bankruptcy. Requests to the Department of Education seek data going back to 1965—records that could help quantify decades of policy drift away from borrower relief.

The FOIA strategy doesn’t stop at the Department of Education. HEI has queried the Securities and Exchange Commission for complaint data against online program managers 2U and Ambow Education, bringing corporate accountability into sharper focus.

Beyond the Campus: Immigration, Religion, and Geopolitics

While student debt remains a central concern, HEI has broadened its investigative reach. In March 2025, it filed a FOIA with the State Department for details on more than 300 revoked student visas, a move to illuminate opaque policies that can upend lives without public explanation.

Other pieces have examined the rise of Christian cybercharter schools, warning of a drift toward ideological indoctrination in taxpayer-funded education. Internationally, HEI has scrutinized the Gaza Humanitarian Foundation’s U.S. media tour, questioning the intersection of higher education, faith-based advocacy, and political agendas.

Why This Work Matters

What makes HEI’s journalism unique is its sustained follow-through. Many outlets publish a single exposĆ© and move on. HEI revisits stories months or years later, tracking the real-world consequences of policy changes and institutional behavior. This persistence has helped keep public attention on issues like the Corinthian Colleges collapse and the broader failure to deliver promised student debt relief.

By pairing data-driven reporting with insider accounts and whistleblower input, HEI not only documents abuse but also lays out pathways for reform. In a higher education system where financialized logic often outweighs student welfare, that combination is increasingly rare—and increasingly necessary.


Sources:

Friday, November 21, 2025

Phoenix Education Partners, FAFSA Fraud, and the Familiar Dance of Blame

When Phoenix Education Partners (PXED) CEO Chris Lynne publicly blamed the U.S. Department of Education for missing fraud in FAFSA applications—fraud that allowed the University of Phoenix to enroll individuals engaged in financial-aid misconduct—he likely hoped to redirect scrutiny away from his own shop. Instead, the maneuver sent up a flare. For many observers of the for-profit college sector, it felt like the return of a well-worn tactic: deflect, distract, and deny responsibility until the heat dies down.

The pivot toward blaming the Department of Education does not merely look defensive; it echoes a pattern that helped bring down an entire generation of predatory schools. And it raises a simple question: why is PXED responding like institutions that have something to hide?


The Old Script, Updated

The University of Phoenix, under PXED’s ownership, carries not just a long memory of investigations and settlements but a structural DNA shaped by years of aggressive enrollment management, marketing overreach, and high-pressure tactics. When the industry was confronted with evidence of systemic abuses—lying about job placement, enrolling ineligible students, manipulating financial-aid rules—the typical industry defense was to claim that problems were caused by bad actors, by misinterpreted regulations, or by a sluggish and incompetent Department of Education.

Those excuses were not convincing then, and they ring even more hollow now.

If individuals involved in financial-aid fraud managed to slip into the system, an institution with PXED’s history should be the first to strengthen internal controls, not pass the buck. Schools are required under federal law to verify eligibility, prevent fraud, and monitor suspicious patterns. Pretending that ED is solely responsible ignores the compliance structure PXED is obligated—by statute—to maintain.

Why Blame-Shifting Looks So Suspicious

Instead of demonstrating transparency or releasing information about internal controls that failed, PXED’s leadership has opted for a public relations gambit: blame the regulator. This raises several concerns.

First, shifting responsibility before releasing evidence suggests that PXED may be more focused on reputational management than on institutional accountability. If the organization’s processes were sound, those facts would speak louder—and more credibly—than an accusatory press statement.

Second, the posture is dƩjƠ vu for people who have tracked the sector for decades. Corinthian Colleges, ITT Tech, Education Management Corp., and Career Education Corporation all blamed ED at various stages of their collapses. In each case, deflection became part of the pattern that preceded deeper revelations of systemic abuse.

When PXED’s CEO adopts similar rhetoric, observers reasonably wonder whether history is repeating itself—again.

Finally, PXED’s argument undermines trust at a moment when the University of Phoenix is already under skepticism from accreditors, policymakers, student-borrower advocates, and the public. Instead of strengthening compliance, PXED’s messaging signals defensiveness. Institutions with nothing to hide usually take a different approach.

The Structural Issues PXED Doesn’t Want to Discuss

PXED acquired the University of Phoenix with promises of modernization, stabilization, and responsible stewardship. But beneath the marketing, core challenges remain:

A business model dependent on federal aid. The more a school relies on federal dollars, the stronger its responsibility to prevent fraud—not the weaker.

A compliance culture shaped by profit pressure. For-profit education has repeatedly shown how financial incentives can distort admissions and oversight.

A credibility deficit. PXED took over an institution known internationally for deceptive advertising and financial-aid abuses. Blaming ED only magnifies the perception that nothing has fundamentally changed.

A fragile regulatory environment. With oversight tightening and student-protection rules returning, PXED cannot afford to gesture toward the old for-profit playbook. Doing so suggests they are trying to manage optics instead of outcomes.

What Accountability Would Look Like

If PXED wanted to demonstrate leadership rather than defensiveness, a different response was available:

• Conduct and publish a full internal review of financial-aid intake processes
• Outline steps to prevent enrollment of fraudulent actors
• Acknowledge institutional lapses—and explain how they occurred
• Invite independent audits rather than blaming federal partners
• Demonstrate an understanding of fiduciary obligations to students and taxpayers

This is the standard expected of Title IV institutions. It is also the standard PXED insists they meet.

A Familiar Pattern at a Familiar Institution

Every moment of pressure reveals something about institutional culture. PXED’s choice to immediately fault the Department of Education—without presenting evidence of its own vigilance—suggests that the company may still be operating according to the old Phoenix playbook: when in doubt, blame someone else.

But in 2025, the public, regulators, and students have seen this movie before. And they know how it ends.

Sources
U.S. Department of Education, Federal Student Aid Handbook
Senate HELP Committee, For-Profit Higher Education: The Failure to Safeguard the Federal Investment and Ensure Student Success
Federal Trade Commission, University of Phoenix Settlement Documents
U.S. Department of Education, Program Review and Compliance Requirements
Higher Education Inquirer archives

Tuesday, February 26, 2019

The Layoff.com: Observations of College Meltdown in Real Time (Updated September 29, 2024)

The Layoff.com is a "simple discussion board" for workers who would like to learn more about the rumors or possibility of job cuts in their organization. It's also been helpful for us to understand what has been happening behind the scenes in the US Higher Education business. 
 
We have been observing and participating on this website for more than a dozen years, watching the fall of Corinthian Colleges (Everest College, Wyotech, and Heald), ITT Tech, Education Management Corporation (the Art Institutes and South University), the partial collapse of Apollo Group (University of Phoenix), Perdoceo (formerly Career Education Corporation), and Laureate International, and the transformation of Kaplan University to Purdue University Global and Bridgepoint Education (Ashford University) to University of Arizona Global.   

As the College Meltdown has advanced, we have also observed a number of private schools collapse and public colleges and universities struggle. As enrollments continue to drop, we can expect more layoffs to occur and for education related businesses to struggle more.  
 
The contents of this article are updated periodically, to illustrate trends in the College Meltdown.  The most recent update was published September 29, 2024.  2U, the online program manager for elite university certificates has been the poster child in 2024, but there are many other companies and institutions in peril.