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Saturday, June 29, 2024

Democratic Protests on Campus: Modeling the Better World We Seek (Annelise Orleck)

As an aging college professor, I found myself in a surprising position on the evening of May 1: face down in the grass of the Dartmouth College Green, with a heavily armored riot policeman kneeling on my lower back, and three others holding me immobile. Police wrenched my arms painfully behind me as they roughly tightened plastic zip ties on my wrist that cut sharply into my skin. “You’re hurting me,” I cried. “Please stop.”

I found myself croaking the words that I have heard so many victims of police brutality say before me: “I can’t breathe.” One of the officers growled at me, “You can talk. You can breathe.” I thrashed and gasped for air, while they threatened to charge me with resisting arrest, then pulled me up hard to my feet and pushed me toward a college van that the administration had provided police to facilitate the only mass arrests I have seen in my thirty-four years of teaching at Dartmouth.

Like many colleges and universities, after student encampments spread across the country calling for a ceasefire in Gaza and for divestment from companies that profit from Israel’s war, Dartmouth had banned tents on the Green. College policy violations don’t usually result in arrests, so Dartmouth chose to press charges against protesters for “criminal trespass.” As a recent court order made clear, “the State arrested each named defendant at Dartmouth College’s behest.”

When New Hampshire riot police arrived, there were ten students sitting quietly in five tents, surrounded by maybe 150 supporters, who had linked arms around them. It was a notably diverse protest, with Jewish, Christian, Muslim and Buddhist faith communities involved.

Over the years, there have been myriad peaceful student-led protests on the Dartmouth Green: to support campus unions, denounce sexual violence, call for divestment from fossil fuels and, before that, from companies that profited from South African apartheid. There have been rallies decrying racist statements in the famously conservative Dartmouth Review, calling for protection of undocumented students and opposing the incarceration of migrant children. 

Not since the late 1960s has Dartmouth called in riot police to assault protesters. Across the country, student protest has flourished largely unrestrained on college campuses since the disastrous 1970 crackdowns at Kent State in Ohio and Jackson State in Mississippi cost six students their lives. Why now are we seeing beatings and arrests of thousands? What moved college administrators this spring to make such a sharp change in how they handle peaceful student protest?

On the night of May 1, eighty nine people, myself included, were brutally arrested by phalanxes of heavily armed men in full body armor with helmets, truncheons, police dogs, and an armored vehicle. They descended alongside several local police forces, apparently called in by the college president and the Republican Governor of New Hampshire, Chris Sununu, who, hours earlier, had condemned campus protests for peace in Gaza as “100 percent antisemitic.”

A disproportionate number of those arrested that night were students of color. Their own experiences of state violence and discrimination have sensitized them to the suffering of Palestinians. Some of the arrested were, as I am, Jewish. This fact reflects the broader movement for a ceasefire in Gaza, which contains a disproportionate number of Jews who are moved by our religion’s call for tikkun olam (repair of the world) to denounce the genocide being committed in our names. The narrative promoted by politicians, many media pundits and supporters of Israel that these protests are “100 percent antisemitic” is, on my campus and many others, 100 percent untrue.

These violent crackdowns on campuses have been executed in the name of fighting antisemitism, defending free speech and keeping campuses “safe.” Dartmouth’s president and other college administrators have argued that calling riot police and arresting protesters is not an infringement of their rights to free expression. Rather, they insist, there are proper and improper ways to protest. “Occupations,” (the word they use to describe the tent encampments student protesters have used to evoke the situation in which more than a million displaced Gazans are now living,) infringe on the freedom of those who disagree with the protesters, making them uncomfortable and perhaps physically impeding them as they walk to or from classes or dorms. Some Jewish students who have suffered such discomfort have filed class action lawsuits against their universities for not protecting them.

Regardless of where you stand on whether campus officials should arrest peaceful protesters whose speech is making some other students feel uncomfortable, it is crucial to recognize that this new campaign against alleged anti-Semitism on campuses is not instigated by Jewish undergraduates who feel unsafe. It is well-funded and well-coordinated by powerful organizations with international reach – some of them funded to the tune of tens of millions of dollars by wealthy conservative donors from the U.S. and Israeli state coffers. The Institute for the Study of Global Anti-Semitism and Policy,closely tied to Israel’s ruling Likud party, has provided research and data to members of Congress and state governments seeking to pass anti-Boycott Divestment and Sanctions laws. ISGAP research was also cited in Republican-led Congressional hearings investigating the so-called rise of “anti-semitism” on college campuses.

While ISGAP has concentrated on government agencies, many suits against colleges and universities have been litigated by the Louis D. Brandeis Center, founded in 2011 to combat civil rights violations against Jewish or Israeli students. The Brandeis Center usually sues for violations of Title VI of the Civil Rights Act of 1964 which forbids discrimination against or exclusion of anyone on the grounds of race, color or national origin in any program receiving federal funds. It has launched suits and legal complaints against Columbia, Harvard, University of Vermont, American University, Brooklyn College, Tufts, the University of Southern California and many other campuses. The Center has also promised to clean up “the morass of Middle Eastern studies,” mounting complaints against 129 Middle Eastern studies programs and centers on campuses.“When universities fail to comply with their legal obligations,” the Brandeis web site declares, “the center holds them accountable by taking legal action.”
(https://brandeiscenter.com/our-impact/)

Does all of this make politicians and college administrations tread carefully when students protest Israeli policy? You bet. The massive P.R. campaign to delegitimize criticism of Israel has also powerfully influenced mainstream media coverage of the protests. It has been not just relentlessly negative but wildly alarmist: one CNN anchor compared the campus protesters to Hitler youth on campuses in the 1930s; an MSNBC host compared the protesters to those who stormed the Capitol on January 6, arguing that campus protests are motivated only by hate.

As an historian of U.S. politics and social protest movements, it seems clear to me that we are in the grip of a national mass hysteria – not unlike the Red and Lavender Scares of the post-World War II years, when Hollywood actors, writers, New York schoolteachers and postal service workers, federal employees in Washington, D.C. were called in front of Congressional investigating committees and interrogated about past Communist Party sympathies or hidden gay lives.

In that era, Communists and gay people were painted as threatening to U.S. national security, because Communists were thought to want to give away secrets to our enemies and closeted gay people were seen as vulnerable to blackmail by foreign spies. Now it is critics of Israel’s war in Gaza who are seen as threats to U.S. national security, because they question long-standing agreements to supply billions in weapons annually to our primary ally in the Middle East. The U.S.-Israel relationship makes a few people (some of whom are on the Boards of Trustees of colleges and university campuses) a lot of money. 

In 2022, more than 2/3 of foreign investment in Israel came from the U.S. And Israel’s investments on the tech-heavy NASDAQ exchange are fourth in the world – smaller only than those of the U.S., Canada and China. Seen in that light, we can understand why student protesters’ calls for colleges and universities to divest from companies tied to Israel are being seen by Trustees and politicians alike as an existential threat. Dartmouth’s president is a director of the largest hedge fund on earth, headed by an Israeli tech guru and which invests heavily in Israeli technology.

Money is certainly part of what is fueling the bi-partisan response of politicians to this year’s wave of student protests. Politicians heavily funded by Israel’s premier lobbying firm – the American Israel Public Affairs Committee – are more than happy to conflate criticism of Israeli policy with anti-Semitism. Just as members of both parties in Congress -- from the 1940s through the early 60s -- feared being called soft on Communism, now politicians are weaponizing fears of a “new anti-Semitism” to further their own political agendas and line their pockets– bolstering military and technology contractors in Israel and the U.S. as they rile up voters in the 2024 election cycle. Fear sells. It generates both profits and votes.

That’s where the campaign of shock and awe came in. It all happened so quickly it was head spinning. 

On April 27, a student protest at Washington University in St. Louis resulted in 100 arrests. Steve Tamari, a Palestinian history professor from a nearby university, was thrown to the ground by police with such force that he suffered multiple broken ribs and a broken hand. His crime – filming the police action. 

On April 30, the New York Police Department made 300 arrests at Columbia and City College, barricading students into their dorm rooms, jailing protesters without water for 16 hours, holding two in solitary confinement. 

On May 2, the Los Angeles Police Department broke up an encampment of UCLA student protesters. For hours they watched as a right-wing mob (of self-proclaimed Zionists some of whom were armed thugs with ties to actual neo-Nazi and anti-LGBTQ groups) beat them, shot fireworks at them, then sprayed chemical irritants. When the LAPD did step in, officers shot unarmed peace protesters and faculty in the chest, face, arms and legs with “less than lethal” munitions. 

According to one volunteer medic, injured protesters were prevented from seeking much-needed hospital care until police had zip tied and arrested them.

The carnage continued at the University of Virginia where -- seven years earlier – actual neo-Nazis had marched with torches chanting Jews Will Not Replace Us. No police moved in to stop them. But, on May 4, 2024, Virginia riot police called in by UVA’s president pepper-sprayed and violently arrested peaceful protesters, destroying both tents and students’ belongings. 

Two and a half weeks later, on May 21, riot police used gas and chemical irritants to break up a Gaza ceasefire protest at the University of Michigan, on a part of campus that – like our Green - has hosted peaceful protests for decades without incident.

More than 3,100 were arrested at Gaza protests on college campuses from April to June 2024. ACLED (the Armed Conflict Location and Event Data Project) found that 97.4% of these protests were completely peaceful. Most of those arrested, myself included, were charged with criminal trespass – standing on the property of the institutions where they study and work. Interestingly, prosecutors from Manhattan to Austin have begun to drop charges against hundreds of protesters, for lack of evidence and – as one Indiana prosecutor put it – because the charges are “constitutionally dubious.” So far, New Hampshire has refused that route.

This theater of repression did what it was supposed to: bringing in riot police makes it seem that peaceful protest is actually threatening. And those who cracked down on the threat were lauded. In late June, Dartmouth was cited in the Chronicle of Higher Education as the only Ivy League campus not investigated by Congress for anti-Semitism. Our president continued to insist that she was acting in defense of free speech when she called armed police to arrest peaceful protesters.

Similarly, Republican congressional interrogators gloated over the resignations of the Presidents of Harvard and the University of Pennsylvania late last year. In mid-May, as riot police were flooding campuses to “clear” encampments, Elise Stefanik and Virginia Foxx called to Capitol Hill the Presidents of Northwestern University and Rutgers University, where administrators chose to negotiate rather than call police on their own students. The irony of a Jewish, pro-Israel university president Michael Schill, being dressed down by Republican House members with ties to actual white supremacist, homophobic, antisemitic and Islamophobic organizations, should not have been lost on anyone. But alas it was. Because that is how mass hysterias work.

Some of the loudest self-appointed Congressional defenders of American Jewry supported the January 6, 2021 assaults on Capitol Hill, where some protesters wore Camp Auschwitz shirts and others wore clothing with the logo 6MWE – which means 6 Million Wasn’t Enough. Those same members of Congress are now convening hearings to “investigate” how anti-Semitism is allegedly running rampant on college campuses and in K-12 schools.

There’s another piece to this perfect storm. Calling in armed state police to beat and jail teenage protesters may be seen as an alarming new stage in a 70-year-war by conservative politicians and intellectuals to “retake” higher education from “tenured radicals” who, allegedly, poison students’ minds by radicalizing them. Israel and its supporters have their agenda right now regarding campuses but so too do conservative educators and politicians.

The war on campus radicals can be traced at least as far back as William Buckley’s 1951 polemic, God and Man at Yale. It heated up with Roger Kimball’s 1990 screed, Tenured Radicals: How Politics Has Corrupted Our Higher Education. In 1994, Lynn Cheney, former head of the National Endowment for the Humanities, rejected the American History Standards she had commissioned (and which were worked on by actual American historians) as paying too much attention to “obscure” figures like Underground Railroad conductor Harriet Tubman and embarrassing topics like Red Scares and the KKK, and not enough to Confederate generals like Robert E. Lee or inventors like Orville and Wilbur Wright, the so-called fathers of aviation.

Those first battle cries were alarming at the time. They seem almost quaint now. The assault on education has intensified mightily since 2010, with the passage of book bans,bans on trans children competing in team sports and “divisive concepts” laws in more than 20 states that forbid teachers to discuss anything that makes students or, more likely, parents uncomfortable. In some districts this has meant a ban on teaching the history of slavery, systemic racism, sometimes the Holocaust, and certainly anything positive about LBGTQ people. Along with riot police on campus, have come new policies ending or drastically limiting Diversity, Equity and Inclusion programs, and calls for an end to Middle Eastern Studies programs, Women’s, Gender and Sexuality Programs and more.

The bans on teaching the history of minority communities in the U.S. being waged in Florida, Texas and other states, go hand in hand with a spate of laws introduced since the racial justice protests of 2020 to criminalize protest in general. Teaching “divisive concepts” – conservative education officials assert, fuels protests. Post-9/11 anti-terrorism legislation is now being adapted so that all kinds of acts of civil disobedience–blocking pipelines, roads and bridges for example – can be prosecuted as terrorism and protesters can be harshly punished.

A series of steps now being considered in Washington, D.C. (and state capitols) will take us farther down that slippery slope. H.R. 6408, which has already passed the U.S. House and is awaiting consideration in the Senate, will give the Secretary of the Treasury unilateral power to terminate the tax-exempt status of any organization that provides “material support” – and that includes speech acts – to any terrorist organization.

This helps to explain why Columbia University suspended its campus chapters of Students for Justice in Palestine and Jewish Voices for Peace. While there is zero evidence of any links between those groups and Hamas, Israeli government-funded campus surveillance agencies such as Canary Mission, along with the Anti-Defamation League and AIPAC, have repeatedly charged campus activists with providing aid and comfort to Hamas. That charge has been echoed ad infinitum by some vehemently pro-Israel faculty, students and administrators. 

If H.R. 6408 becomes law, we will undoubtedly see numerous colleges and universities suspending or banning student groups engaged in protest – not just of Israeli policy but also of U.S. foreign policy. Student protesters talk of a “Palestine exception” to free speech protections. But if these bills become law, protest for any reason will be subject to harsh punishment.

As part of the crackdown on recent calls for ceasefire in Gaza, Congress reauthorized an expanded version of Section 702 in April. This post-9/11 program of warrantless mass surveillance (including private communications) has already been used against Black Lives Matter activists and journalists. A proposal to reform Section 702 to require warrants for surveillance of U.S. citizens was defeated, with the ADL and other pro-Israel groups arguing that it would hamstring surveillance of “pro-Palestinian” movements.

There has been, without doubt, a rise in anti-Semitism in this country and around the world. But the most worrisome antisemitism is not coming from student protesters calling for an end to the horrific war in Gaza. In the age of Trump we have seen the rise of a vast network of violent white supremacist, anti-Semitic, Islamophobic and homophobic groups. Frighteningly, most of them are armed to the teeth with actual weapons of war. Continued erosion of any kind of gun control makes them more dangerous than ever.

But I want to go one step farther and say that - like the Red Scare of the 1950s, the violent crackdown on student and faculty protest over the past few months is itself antisemitic. It has targeted Jews disproportionately, seeks to enforce through state violence, surveillance, and legislation, a particular political stance that all Jews must adhere to, and insists that if Jewish students and faculty ally with Muslims, Christians and Buddhists to oppose Israeli policy, we can all be charged with supporting terrorism.

It seeks to eviscerate the rich array of Jewish identities – which have always included people critical of Zionism. There is no room in this view for Jews whose identity is rooted in the long tradition of Jewish support for minority and worker rights, democratic pluralism and social justice.

It is ironic, even tragic, that campus protesters have been so demonized. Because, in some very real ways, the student encampments have modeled the new world that we must bring into existence if there is to be peace, in Israel/Palestine and beyond. At encampments across the country, Jewish and Muslim students have broken bread together, prayed together and shared insights and rituals from their religious traditions. These students—the very same ones we are targeting for arrest, beatings, suspensions and expulsions—may just be leading us toward new visions of what is possible. And, in these dark times, we need that if we are to move forward.

Thursday, July 1, 2021

The Growth of "RoboColleges" and "Robostudents"


In a previous Higher Education Inquirer article, I presented frightening full-time faculty numbers at some large online universities which I call "robocolleges."  Full-time faculty at these robocolleges, in fact, are nearly nonexistent. Bear in mind that all of them are regionally accredited, the highest level of institutional accreditation, and the list includes well-known public university systems as well as for-profit ones.  

Robocolleges have de-skilled instruction by paying teams of workers, some qualified and some not, to write content, while computer programs perform instructional and management tasks. Learning management systems with automated instruction programs are known by different names and their mechanisms are proprietary.  As professor jobs are deskilled, tasks can be farmed out at reduced costs.  

Besides the human content creators who may be given instructional titles, other staff members at robocolleges are paid to communicate with students regarding their progress. The assumption is that managing work this way significantly reduces costs, and it does, at least in the short and medium terms.  However, instructional costs are frequently replaced by marketing and advertising expenses to pitch the schools to prospective students and their families.  Companies like EducationDynamics and Guild Education have filled the niche of promoting robocolleges to workers at a reduced cost but their overall impact is minimal.  

Meanwhile,  companies like Chegg profit from this form of learning, helping students game the system in greater numbers, in essence creating robostudents.  

The business model in higher education for reducing labor power and faculty costs is not reserved to for-profit colleges.  Community colleges also rely on a small number of full-time faculty and armies of low-wage contingent labor.  

In some cases, colleges and universities, including many brand name schools, utilize outside companies, online program managers (OPMs), to run their online programs, with OPMs like 2U taking up as much as 60 percent of the revenues.  OPMs can perform a variety of jobs, but are best known for their work in enrollment and retention.  Prospective students may believe they are talking to representatives of a particular university when in fact they are talking to someone from an outside source.  Noodle has disrupted the OPM model by selling their services ala carte, but only time will tell whether it has an impact, or whether schools will merely find less costly outsourced servicers.  

Outsourcing higher education has been a reality in US higher education for decades. And automation is also part of education, as it should, when it performs menial tasks, such as taking roll and doing preliminary work to determine student cheating.  It's likely that more schools will become more robotic in nature to reduce organizational expenses.  But what are the long-term consequences with long-term student outcomes, when automation is used to perform higher level tasks, and when outsourced individuals act in the name of brand name colleges?  

To get a small glimpse of this robocollege phenomenon, these schools cumulatively have about 3000 full-time instructors for more than a half-million students.  

American Intercontinental University: 51 full-time instructors for about 8,700 students.
American Public University System has 345 F/T instructors for more than 50,000 students. 
Aspen University has 34 F/T instructors for about 9,500 students.  
Capella University: 216 F/T for about 38,000 students.
Colorado State University Global: 34 F/T instructors for 12,000 students.
Colorado Technical University: 59 F/T instructors for 26,000 students.
Devry University online: 53 F/T instructors for about 17,000 students.
Grand Canyon University has 461 F/T instructors for 103,000 students.*  
Liberty University: 1072 F/T for more than 85,000 students.*
Purdue University Global: 346 F/T instructors for 38,000 students.
South University: 0 F/T instructors for more than 6000 students.
Southern New Hampshire University: 164 F/T for 104,000 students.
University of Arizona Global Campus: 194 F/T instructors for about 35,000 students.
University of Maryland Global: 193 F/T instructors for 60,000 students.
University of Phoenix: 127 F/T instructors for 96,000 students.
Walden University: 206 F/T for more than 50,000 students.

*Most of these full-time instructors are faculty at the physical campuses.  

Sunday, July 6, 2025

Robocolleges vs. Public Universities: Debt, Dropouts, and a Fraying Future

As the landscape of American higher education continues to shift, the divide between public universities and tech-heavy “robocolleges” has grown increasingly apparent. Once promoted as affordable and innovative, robocolleges are now under scrutiny for fostering high student debt and low graduation rates.

These institutions prioritize automation, outsourcing, and marketing over traditional teaching models, often sidelining academic integrity in favor of scalability.

Comparing Outcomes: Public Universities vs. Robocolleges

FeaturePublic UniversitiesRobocolleges (e.g., for-profit/online-heavy)
Average Student Debt~$18,350 at graduation~$29,000 or higher
Graduation Rates~60% for full-time studentsOften below 30%
Support ServicesAcademic advising, tutoring, career centersOften outsourced or minimal
Faculty InteractionIn-person, tenured professorsAutomated systems or adjuncts
Cost EfficiencyLower tuition, especially in-stateHigher cost per credit hour
OutcomesBetter job placement and earnings potentialMixed results, often lower ROI

Sources: National Center for Education Statistics; Higher Education Inquirer research

Who Are the Robocolleges?

The following institutions have been identified by the Higher Education Inquirer as leading examples of the robocollege model:

  • Liberty University Online: A nonprofit institution with massive online enrollment and over $8 billion in federal student loan debt, especially at the graduate level.

  • Southern New Hampshire University (SNHU): With more than 160,000 online students, SNHU has become a leader in automation and AI-driven instruction.

  • University of Phoenix: Once the largest for-profit college, now operating as a nonprofit affiliate of the University of Idaho. It has reduced instruction and services by $100 million annually while maintaining high profits.

  • Colorado Technical University (CTU): Known for its use of machine learning and data analytics to manage student advising and engagement.

  • Purdue University Global: A public university operating a former for-profit model, with deep ties to Kaplan Education and significant outsourcing.

  • University of Arizona Global Campus (UAGC): Formerly Ashford University, now part of the University of Arizona system. It offers accelerated online degrees with limited faculty interaction.

The Robocollege Model

These schools rely on automated learning platforms, outsourced services, and aggressive marketing to attract students—often working adults, veterans, and low-income learners. While they promise flexibility and access, critics argue they deliver shallow curricula, minimal support, and poor job placement.

The Consequences

Many students leave robocolleges with significant debt and no degree to show for it. Partnerships with Online Program Managers (OPMs) like 2U and EducationDynamics have drawn criticism for deceptive recruitment practices and inflated costs. Public confidence in higher ed is eroding, and students are increasingly seeking alternative routes to meaningful work.

What’s Next?

As tuition costs rise and outcomes falter, the Higher Education Inquirer will continue investigating whether robocolleges represent a legitimate future for learning—or a cautionary tale of commercialized education gone awry.

Wednesday, October 23, 2024

College Inc. Redux is Overdue

We desperately need a PBS Frontline updating of College Inc. This 2010 documentary by Martin Smith and Rain Media took us behind the curtains, into the big business of US for-profit higher education. At the time, College Inc. made an important statement: that for-profit higher education had become a racket, funded by greedy Wall Street investors, and that government oversight was necessary to rein in the worst abuses at schools like Corinthian Colleges and Ashford University.

 
 
From 2010 to 2012, the Senate Harkin Commission researched and exposed the systemic abuses of the largest for-profit colleges. And under President Obama, some of these abuses were addressed through policy changes at the US Department of Education, Department of Veterans Affairs, and Department of Defense. 
 
Times Have Changed, Not In a Good Way
 
Much has happened in the last decade and a half since College Inc. was produced. US higher education did not become less predatory, even as a number of for-profit colleges (Corinthian Colleges, ITT Tech, Art Institutes, Le Cordon Bleu, and Virginia College) were shuttered. Republicans worked to ensure that meaningful policy changes, like gainful employment safeguards, were blocked. And some of the worst predators (Kaplan and Ashford) morphed into businesses owned by state universities (Purdue and University of Arizona).
 
Online education has become pervasive despite concerns about its effectiveness. Content creators and facilitators have replaced instructors at large robocolleges like Southern New Hampshire University, Grand Canyon University, Liberty University Online, and the University of Phoenix
 
The for-profit (aka neoliberal) mentality has spread. Online Program Managers (OPMs) have brought for-profit education to non-profit institutions, carrying with it an enormous cost to consumers. Advertising and marketing has become out of control, helping fuel a manufactured College Mania of anxious parents and their children. 
 
Despite the College Mania, folks have become more skeptical of higher education, and for good reason. Student loan debt has further crippled the lives of millions of Americans as Republicans have stepped in to block debt forgiveness. Community colleges and some state universities have gone through significant enrollment declines. Small colleges have closed. And elite colleges have become more wealthy and powerful and controversial. Something not on the radar in the 2010 documentary or in popular culture at the time. 

Saturday, December 7, 2019

The Higher Education Assembly Line

[Image of the boss in Diego Rivera's Mural of Detroit Industry]

I'm conducting a study of Taylorism (aka The "Scientific Management of Work") in online higher education. If you are in the education business, I would appreciate your input, both positive and critical.

According to Maduakolam Ireh, "scientific management (in the 19th century and beyond) eliminated the need for skilled labor by delegating each employee one simple task to repeat over and over. Although this method increased the productivity of factories, it stripped employees their freedom to choose their work, as well as how it should be done."  While it may be an exaggeration that academic work is like factory work, trends in US higher education point to reduced autonomy, job deskilling, and greater demands to produce more work in less time.

In online higher education, a small number of full-time instructors act as managers, with part-timers (euphemistically called associate professors) facilitating classes--with little input regarding content. Academic work is deskilled: educational content is created on an assembly line that includes instructional designers, copy editors, finishers, and quality assurance specialists who may all be precarious 1099 workers.

Associate faculty are kept in the dark about what's happening. According to one person on thelayoff.com, "...when you're let go don't expect any sort of phone call. One day you'll go to login to the portal and it will say your credentials are invalid. You'd do what any normal person will do and call technical support. Support will awkwardly tell you'll to contact your supervisor to regain access. So you'll call them and if you're lucky enough that your supervisor wasn't also let go in the most recent round of cuts then they'll give you a call in a few days to let you know the bad news."
Is anything lost in the deskilling and marginalization of academic labor?
Unlike an assembly line, however, academic laborers in online higher education may never see each other or talk to each other, creating an atmosphere of alienation, especially among adjunct instructors. Feedback is created by student surveys and by crucial numbers such as retention rate, but not necessarily skill attainment or gainful employment.

Management signals workers an organization's true values and priorities. What values and priorities are online managers signalizing to their faculty? And how does this play out in the classroom and in decisions by faculty and staff?
"They had us deactivate an associate faculty because she was doing what was right: reporting a student for plagiarizing. One of the associate deans didn’t like that she held a standard so she told them to deactivate her." -- Online college program chair
"I was increasingly asked to pass students who did not earn the grade. As a result I was put into a "professional development" program which resulted in my leaving the university. I could no longer work for a school that has become a diploma mill." --Online instructor
It amazes me how online higher education has been able to reduce the number of full-time instructors to almost nothing, and with few complaints from consumers, educators, or teachers unions.
Have professors becoming obsolete, especially with colleges that serve working adults?
The small number of full-time instructors at regionally accredited online colleges is astounding:
  • Colorado State University Global has 34 full-time instructors for 12,000 students. 
  • Ashford University has 194 full-time instructors for about 35,000 students.
  • University of Maryland Global has 193 full-time instructors for 60,000 students.
  • Colorado Technical University has 59 full-time instructors for 26,000 students. 
  • Devry University online has 53 full-time instructors for about 17,000 students. 
  • South University has 0 full-time instructors for more than 6000 students 
  • American Intercontinental University has 51 full-timers for about 8,700 students.
  • Southern New Hampshire University has 164 full-time instructors for 104,000 students.
  • Walden University has 206 full-time instructors for more than 50,000 students. 
  • Capella University has 216 full-time instructors for about 38,000 students.
  • Liberty University has 1072 full-timers for more than 85,000 students. 
  • University of Phoenix has 70 full-time instructors for 96,000 students.
  • Purdue University Global has 346 full-time instructors for 38,000 students.
Glass Door, Grad Reports, and other internet sites, however, provide a small peek into the world of academic worker and student dissatisfaction.  But it's not sufficient in understanding the magnitude of Taylorism in online higher education. 
What's your take on the online higher education assembly line? And what numbers do you find important?

Related article: ‘The Gig Academy’ Colleen Flaherty (Inside Higher Education)

Tuesday, July 1, 2025

Failing Students by Design: Strategic Inefficiency in US Higher Education

Southern New Hampshire University isn’t the only institution quietly unraveling. Across the U.S. higher education landscape, millions of students are being failed not by accident—but by design.

Financial aid systems are convoluted. Mental health services are threadbare. Loan forgiveness programs are bureaucratic nightmares. Advising and support services are being outsourced or cut altogether. And as universities continue to raise tuition, slash labor costs, and celebrate "efficiency," it becomes increasingly clear: these aren’t unfortunate oversights. They are intentional. The failure is the strategy.

This is what scholars and critics call strategic inefficiency—the deliberate maintenance of confusing, slow, or inaccessible systems to limit responsibility and reduce costs. In other words, when students slip through the cracks, it's often because the cracks were engineered that way.

At every level of higher education, we see systems designed to frustrate and exhaust the very people they're supposed to help. Financial aid forms get lost. Transfer credits vanish. Borrower Defense claims sit idle for years. Campus disability services are underfunded and overwhelmed. Counseling waitlists stretch for months. The result is a student experience marked by delay, confusion, and denial—not because schools can’t do better, but because they choose not to.

This isn't just negligence. It is institutional betrayal. Colleges and universities advertise themselves as spaces of care, opportunity, and transformation, but then they abandon students when they are most vulnerable. The betrayal is especially cruel because it wears the mask of benevolence. The smiling brochures, the mission statements, the student-first slogans—all serve as cover for a business model that exploits rather than supports.

Meanwhile, respected voices in academia are stepping away from this battlefield. Steven Mintz’s recent farewell to Inside Higher Ed exemplifies this retreat. He chooses to move toward quieter explorations of literature, aesthetic experience, and cultural inquiry. While his Substack musings on Bob Dylan, T. S. Eliot, and the inner life of students may be intellectually rich, they avoid the urgent reality facing most people in higher education today. The house is on fire, and some of our most thoughtful voices are choosing to paint watercolors instead of sounding the alarm.

But who benefits from this design? Not students. Not faculty. Not families. The winners are university executives, educational tech vendors, loan servicers, and financiers. These stakeholders thrive in a system where services are minimal and revenues are maximized. It’s no coincidence that tuition climbs as instruction quality declines, or that the most visible innovation in higher ed is financial packaging, not pedagogical reform.

And above it all, the rich and powerful quietly reap the benefits. They need their soldiers, and underfunded community colleges and for-profit trade schools supply them. They need their sex workers, and the crushing weight of student debt pushes desperate students into survival economies, including cam work and transactional relationships. They need a compliant, credentialed workforce that is obedient, overworked, and drowning in debt—unable to organize, challenge authority, or dream of another way. What they do not need is a generation of radical thinkers or empowered critics. They do not want philosophy majors with housing security or history graduates with zero debt. They want streamlined, segmented, and indebted labor—perfectly positioned to serve, not to resist.

Higher education is not broken. It is operating exactly as designed, serving the interests of power while selling the illusion of mobility. The rhetoric of opportunity masks the machinery of extraction. Every unpaid internship, every unanswered financial aid ticket, every overwhelmed advisor is a cog in that machine.

Real reform won’t come from think pieces about ambiguity or nostalgia for the humanities. It will come from student and worker organizing. From lawsuits and public exposés. From demanding transparency and refusing to be treated as liabilities. From confronting the fact that this system is not failing. It is succeeding at doing precisely what it was built to do.

Until that truth is widely recognized, students will keep being misled, mismanaged, and monetized—by design.

The Higher Education Inquirer will continue to name that design and expose those who profit from it.

Friday, October 25, 2024

New higher education enrollment numbers: a mixed bag (Bryan Alexander)

How is higher education enrollment changing?

Today the National Student Clearinghouse Research Center published its first analysis of student numbers for fall 2024.  This is important data, as ever, and I’ll dig into it with this post.

It’s a mixed bag. Total enrollment rose, but a key indicator fell.

 National Student Clearinghouse Research Center logoi

One caution: this is the first such report for the semester, representing just over one half of the Center’s respondents’ data. They’ll revise this over the next few months.

The good news: total post-secondary enrollment rose 2.9% compared to fall 2023, with undergrad numbers rising 3% and grad school up 2.1%.   The heart of this growth is to be found in community colleges, who are using dual enrollment (teaching high school students) to rebuild their classes for the third year in a row.  For-profit colleges are also doing very well, seeing their numbers up 5%.

The main degree growth is not from graduate or undergrad degrees (not the BA, BS, MA, PhD, and so on), but from undergrad certificate seekers (a 7.3% rise).

There are other positive findings.  The sophomore retention rate (the proportion of first-year students who return for their second year) did better, as the drop out rate decreased.  Returning student numbers were higher.  In terms of race, all non-white populations enjoyed increased numbers: “Undergraduate and graduate enrollments for Hispanic, Black, Asian, and Multiracial students are seeing strong growth this fall.”  Historically black colleges and universities (HBCUs) and Hispanic-serving institutions (HSIs) all saw increases. In terms of economic class, there were more students from the lowest economic quintile.

In terms of gender, there were no meaningful differences, as both male and female numbers rose at roughly the same amount.

Geographically, nearly all states enjoyed an increased in overall enrollment at the undergrad level:

enrollment 2024 fall by state_undergrad_ Clearinghouse

At the graduate level things were still rosy, although more mixed:

enrollment 2024 fall by state_grad_ Clearinghouse

Primarily online institutions (think Arizona State, Southern New Hampshire, Western Governors, etc.) saw enrollment rise by more than 6%.

Yet with all of these bright spots, the Clearinghouse shared some bad news.  First-year student enrollment dropped 5% overall.  This decline reversed gains made in 2023, taking things back to 2022 levels, and was especially pronounced in public and private four year institutions (-8.5% and -6.5%):

enrollment 2023-2024 first years Clearinghouse

In terms of age, “an almost 6% drop in the number of 18-year-old freshmen (a proxy for those enrolling immediately after high school graduation) accounts for most of the decline.”  In terms of economic class, this decline was especially true of state schools serving more Pell-eligible students, which saw drops of 10% and more.

Further, one negative sign of race and enrollment involves the caucasian population: “Undergraduate White students, on the other hand, continue to see enrollment declines (-0.6%).“  The Chronicle of Higher Ed generated this helpful and contrasting graphic:

enrollment higher ed by race 2024 fall Clearinghouse data_Chronicle viz

I and others who attended a briefing asked Clearinghouse staff to speculate on the decline.  Vice president for research Doug Shapiro thought multiple factors were in play: the FAFSA chaos, the attraction of the job market (unemployment being low), fear of student debt.  The Supreme Court ruling against academic affirmative action might have discouraged some minority students from applying, at least to elite institutions.

What might we take away from this report?

I need to preface my remarks by reminding readers that enrollment matters for two vital reasons.  To the extent that the United States wants more people to have more college study, the number of students who actually pursue higher education indicates how successful we are in reaching that goal.  And since we’ve effectively privatized most of higher education economics, student enrollment means essential revenue for keeping college and university doors open.

First, the Clearinghouse report is very good news for community colleges, who are enjoying growth after years of losses.  Their strategy of reaching into high schools is making up for their losses in the rest of their communities. It’s also good for for-profits, who saw their sector flattened during the Obama administration.

Second, certificates are in the lead.  The Center’s director told me that this sounds like a short-term trend, as the number of students pursuing shorter-term credentials is continuing to grow.  How many campuses will be inspired to expand their own certificate offerings as a result, sensing a growing market?

Third, there aren’t any clear signs of students responding to abortion policies.  That is, we might expect younger people (who tend to be more liberal) and especially younger women to avoid states with strict abortion bans, but the geographic data does not bear this out.

Fourth, in terms of how we think about higher education, the major developments here focus on the parts of academia which don’t normally get much attention or media buzz: for-profits, community colleges, certificates, online learning.  I don’t know if most academics in public and non-profit higher ed, and most Democrats, will be happy to see for-profits strengthen.

Fifth, this decline in first-year students could depress enrollments for years to come.  It might mean fewer sophomores next year, fewer juniors the year after, and so on.  Colleges will have to do heroic feats to boost retention, and high schools ditto to expand graduation and application, to nullify this issue.

Sixth, institutions which teach mostly online continue to grow. This is a long-running trend and feels likely (to me) to keep building up.

Seventh, it’s good to see higher ed actually grow after more than a decade of decline.  We’re still nowhere near the numbers we enrolled in 2012’s peak and have a long way to go before reaching that.  Meanwhile, America’s total population has grown, thanks to immigration, so we have farther still to go in reaching our peak proportion.

One last note: keep an eye out for updates to this data, as the Clearinghouse gets more evidence from its affiliated institutions.

This article first appeared at BryanAlexander.org

Wednesday, January 29, 2025

HELU's Wall-to-Wall and Coast-to-Coast Report – January 2025

 



Higher Ed Labor United Banner

January 2025 HELU Chair’s Message

This winter and spring, HELU activists are leading workshops in six states to develop platforms, advance coalitions, and share concrete, tested strategies for winning political change. I hope your union will join these opportunities so we can connect with and fortify each other. At a moment when we could go quiet and dark, we must choose to build up and out.... Read more.
 
Read more from Mia McIver

Solidarity Asks

From the HELU Blog:

Why should healthcare unions join HELU?

Profiteers have taken over our hospitals and put patients’ lives on the line. They are forcing the closure of hospitals that do not make a profit. Insurance companies tell us how and when to treat our patients. The corporatization of both academia and healthcare are ruining the quality of education and health respectively for many of our students and patients. Just as faculty and staff say, “Our working conditions are our students’ learning conditions,” healthcare workers say, “Our working conditions are our patients living or dying conditions.”... Read more.
Quote from Carolyn Kube, HELU Steering Committee: "The corporatization of both academia and healthcare are ruining the quality of education and health respectively for many of our students and patients. Just as faculty and staff say, “Our working conditions are our students’ learning conditions,” healthcare workers say, “Our working conditions are our patients living or dying conditions.” "

United Steelworkers Local 1088 is Newest HELU Member

HELU keeps growing thanks to locals like 1088 who agree with our theory of change and also carry it on their workplaces to build a higher education system that works for all. Our strength and coalitional capacity increases thanks to the engagement of members within their locals carrying our strategic vision and program.... Read more.
 

“Alone our debts are a burden, but together they give us power.”

Debt permeates nearly all aspects of today’s neoliberal higher education landscape. Our students accumulate mountains of debt while studying, and faculty labor under unpayable debt burdens which are particularly burdensome for contingent faculty, who often work multiple jobs so they can make student loan payments. The universities we teach and learn in are drowning in billions of dollars of debt owed to Wall Street.... Read more.
 

The NCSCBHE 2024 Directory: A Boon to Unions, Researchers and Educators

The new 2024 Directory of Bargaining Agents and Contracts in Institutions in Higher Education by William A Herbert, Jacob Apkarian, and Joseph van der Naald is an excellent update of the last 2012 comprehensive directory issued by the National Center for the Study of Collective Bargaining for Higher Education and the Professions... Read more.

Upcoming Events

Defend the University: Lessons from Brazil & Argentina on Resisting Fascist Attacks on Higher Education

Wednesday, January 29 at 8pm ET/7pm CT/6pm MT/5pm PT

Universities in the United States are under conservative and neoliberal attack. The Trump administration has promised to intensify the assault on higher education. In this Jubilee School discussion, leading Argentine and Brazilian scholar-activists that have fought to defend their public universities from the Milei and Bolsonaro regimes will share lessons on how to defend higher education against fascist attacks. Register here.
 
Register for January 29

Coalition for Action in Higher Education: National Day of Action Organizing Call

Friday, January 31 at 2pm ET/1pm CT/Noon MT/11am PT

On April 17, we will hold a National Day of Action for Higher Education to assert our collective power to organize for higher education and protect the common good. Before April, we’ll be hosting a series of national organizing calls to plan the Day of Action events. Our first call is Friday, January 31, at 2pm ET/1pm CT/Noon MT/11am PT. Register here.
 
Register for January 31

Winning Healthcare in Minnesota and New Jersey for Contingent Faculty: Lessons from Oregon and California

Wednesday, February 12 at 6pm ET/5pm CT/4pm MT/3pm PT

On April 17, we will hold a National Day of Action for Higher Education to assert our collective power to organize for higher education and protect the common good. Before April, we’ll be hosting a series of national organizing calls to plan the Day of Action events. Our first call is Friday, January 31, at 2 pm ET/1pm CT/Noon MT/11am PT. Register here.
 
Register for February 12

Coalition for Action in Higher Education: Antisemitism, False Charges of Antisemitism, and Building Resistance Workshop

Thursday, February 20 at 5pm ET/4pm CT/3pm MT/2pm PT

Part of building mutual solidarities, resistance, and narratives to fight false accusations of antisemitism is through widespread political education. PARCEO will share its approach and issues it addresses in its curriculum on antisemitism from a framework of collective liberation, as well as challenges that arise. Register here.
 
Register for February 20

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