Is the US Department of Defense (DOD) actually handling complaints from service members and their spouses who are using DOD Tuition Assistance and MyTAA (the education program for spouses)? It's difficult to tell, and it's unlikely that they'll tell us.
DD Form 2961 is used for servicemembers and their spouses to make complaints about schools. And it appears up to date. And on their website, DOD still claims to help consumers work with schools about their complaints.
But information about the US Department of Defense Postsecondary Education Complaint System (PECS), the system that handles the complaints, has not been updated in about a decade. Here's a screenshot from May 25, 2025.
What we do know is that DOD VOL ED and the DOD FOIA team have stonewalled us for eight years to get important information about their oversight. We also know that DOD VOL ED has allowed bad actor schools to violate DOD policies as they prey upon those who serve. Over the years we have notified a number of media outlets about these issues but few if any have shown interest.
I followed the evidence as a former military police officer who was severely injured while a job training student at an APPROVED truck driver program. Equipment was several decades old, some were missing axles & wheels while one displayed an " expired " department of transportation safety inspection certification sticker. Other students including a veteran also complained about the equipment. The school denied all fault and despite the obvious, the assigned state approving agency that showed up over a year after my injury found no issues. Why were student witnesses & evidence excluded ? wink,wink, nod,nod
ReplyDeleteThank you for sharing your story.
ReplyDelete