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Showing posts with label higher ed business. Show all posts
Showing posts with label higher ed business. Show all posts

Tuesday, July 22, 2025

Crisis Talk as Business Strategy: A Review of a Chronicle of Higher Education Mass Email

On July 22, 2025, The Chronicle of Higher Education distributed a mass email promoting an upcoming online event titled “The Path Ahead for Higher Ed”. The message, signed by Deputy Managing Editor Ian Wilhelm, framed the event as a vital opportunity for “higher ed’s business and nonprofit partners” to better understand the current challenges colleges face and how they might “help and provide value.”

While presented as a call for collaboration, the subtext of the message suggests a commercial logic that raises deeper questions about the Chronicle’s position in the higher education ecosystem. The email is not aimed at students, educators, or the broader public, but rather at vendors and consultants — those who stand to profit from institutional volatility.

Key Themes: Crisis and Commerce

Wilhelm identifies a list of familiar problems: demographic shifts, declining admissions, skepticism about the value of a degree, student protests, and political upheaval. These issues are real. According to data from the National Student Clearinghouse, total postsecondary enrollment in the U.S. has declined by more than 10 percent since 2012, with sharper drops among community colleges and for-profit institutions.

A recent ECMC Foundation survey (2024) shows that just 39 percent of teenagers believe education beyond high school is necessary — down from 60 percent in 2019. Public trust in higher education has also declined. A 2023 Gallup poll showed that only 36 percent of Americans had a “great deal” or “quite a lot” of confidence in colleges and universities, down from 57 percent in 2015.

What’s less clear is how a marketing webinar for outside vendors will meaningfully address these structural issues. The Chronicle’s event is positioned not as a public forum or investigative inquiry, but as a networking and insight session for firms involved in “technology, student services, consulting, design, or another function.” The framing shifts the conversation from public good to private opportunity.

The Chronicle’s Role: Observer or Participant?

For decades, The Chronicle of Higher Education has maintained a reputation as a leading source of news and analysis on academia. But it also functions as a platform for advertisers and vendors to access a lucrative market of institutional clients. In 2023, The Chronicle earned an estimated 65 percent of its revenue from advertising and sponsored content, according to industry data aggregated by MediaRadar.

This business model complicates its journalistic neutrality, especially when the publication hosts events that blur the line between reporting and consulting. The July email does not disclose whether the August 13 session is sponsored, or which companies may be involved. Nor does it acknowledge the Chronicle’s role in promoting firms that may contribute to the very instability being discussed — including online program managers (OPMs), edtech platforms, and private equity–backed service providers.

The Missing Voices

Absent from the message are the voices of students, contingent faculty, and debt-burdened alumni — those most impacted by the policies and market strategies shaping higher education. Nearly 70 percent of instructional staff in U.S. colleges are now non-tenure-track, often working without benefits or job security. Student loan debt remains at $1.7 trillion, with over 5 million borrowers in default as of early 2025, according to Federal Student Aid.

These constituencies are not addressed in the email. Instead, the implicit audience is those with the capital and infrastructure to offer “solutions” to the crisis — many of whom have historically benefited from that very crisis.

Chronicle of Higher Ed Business

The Chronicle’s invitation reflects a common pattern in U.S. higher education: the packaging of systemic decline as a service opportunity. Whether the August 13 event delivers meaningful insight or simply reinforces the revolving door between higher education institutions and their vendors remains to be seen.

But the framing is clear. This is not a convening to discuss how to reduce tuition, reinvest in teaching, or restore public trust. It is a pitch to business partners on how to better position themselves in a distressed but still profitable sector.


Sources:

National Student Clearinghouse Research Center, “Current Term Enrollment Estimates,” Spring 2024
ECMC Foundation, “Question the Quo Survey,” 2024
Gallup, “Confidence in Institutions,” 2023
MediaRadar, “Education Media Ad Spend Trends,” 2023
U.S. Department of Education, Federal Student Aid Portfolio, Q1 2025
American Association of University Professors (AAUP), “Annual Report on the Economic Status of the Profession,” 2024