University of Phoenix: Training Folks For Robowork

The Higher Education Inquirer has published a number of articles on robocolleges, robostudents, and robowork, noting that the University of Phoenix has been a pioneer in the evolution of making humans more machine-like (or in science fiction terms, cyborgs). This is an evolution that spans more than a century, with Frederick Taylor and his Scientific Management of Work and Clayton Christensen's Theory of Disruptive Innovation.

More recently, we have posted articles on artificial intelligence and the dehumanization of society, including futuristic work by renowned sociologist Randall Collins. 

The University of Phoenix, in the present, has taken another step in this profit-making dehumanization process, formal online customer service training for the international workforce. According to the University of Phoenix, customer service is in high demand globally, and UoPX offers a convenient series of professional development trainings for making human skills more efficient. It's not known how many humans are involved in teaching or content creation. What we do know is that the University of Phoenix relies on little human labor, with an average student-teacher ratio of 110 to one. 

What are your thoughts on this training program? And how does type of online education and tech work bode for humans and humanity?  

Related links:

Wealth and Want Part 4: Robocolleges and Roboworkers (2024)

Robocollege Update (2024)

New Data Show Nearly a Million University of Phoenix Debtors Owe $21.6 Billion Dollars (2024)

University of Phoenix and the Ash Heap of Higher Ed History (2023)

How University of Phoenix Failed. It's a Long Story. But It's Important for the Future of Higher Education (2022) 

Robocolleges, Artificial Intelligence, and the Dehumanization of Higher Education (2023)

AI-ROBOT CAPITALISTS WILL DESTROY THE HUMAN ECONOMY (Randall Collins, 2023)

Guild Education: Enablers of Anti-Union Corporations and Subprime College Programs (2021)

The Growth of "RoboColleges" and "Robostudents" (2019)

The Higher Education Assembly Line (2019)

Ambow's HybriU. Is any of this real?

Ambow Education is at it again, pumping up its stock with another edtech business deal. This time, they sent out a press release that a Singapore company called Inspiring Futures has reached a $1.3M deal for licensing Ambow's 3D learning platform HybriU. Shares of AMBO soared more than 200 percent on the news. In April, Ambow appeared at the ASU+GSV conference to pitch its latest technology. 

 

The Ambow Sales Pitch for HybriU 

"HybriU is currently the only available 5-in-1 total solution. It seamlessly integrates AI—empowering five key domains: teaching, learning, connectivity, recording, and management—along with lecture capture, immersive technology, and a comprehensive management platform designed specifically for the education sector. HybriU delivers a unified learning experience that transcends the boundaries of both online and offline education, bridges language and regional divides, and connects academia with industry."

"HybriU's cutting-edge 3D solution includes 3D signal capture, recording, transformation, and remote display capabilities. It supports broadcasting life-sized 3D projections of professors in remote classrooms via a 3D LED wall, enabling a highly immersive learning experience. Learners can engage in their native language while interacting with the 3D content, making the platform accessible and effective across diverse linguistic and regional boundaries."

But is any of this technology real? We know of no schools currently using HybriU.  And there are no video presentations available online. We have reached out to experts in edtech to evaluate Ambow's claims for the technology and will provide a follow up when we learn more. 

Inspiring Futures? 

Inspiring Futures, the Singapore company that made the deal with Ambow for licensing HibriU, was created four months ago and employs three people. Its headquarters is in an outlet mall. 

Ambow also operates out of a small space in Cupertino, California, after its move from the People's Republic of China. Ambow still owns and operates NewSchool, a real college in San Diego, California, that has been declining in enrollment.