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Monday, August 25, 2025

Can College Presidents Tell Us the Truth?

“Truth? You can’t handle the truth!” Jack Nicholson’s Colonel Jessup in A Few Good Men captures the tension at the heart of American higher education: can college presidents confront veritas—the deep, sometimes uncomfortable truths about their institutions—or will they hide behind prestige, endowments, and comforting illusions?

At the foundation of academia lies veritas, Latin for truth or truthfulness, derived from verus, “true” or “trustworthy.” Veritas is not optional decoration on a university crest; it is a moral and intellectual obligation. Yet 2025 reveals a system where veritas is too often sidelined: institutions obscure financial mismanagement, exploit adjunct faculty, overburden students with debt, and misrepresent outcomes to the public.

The Higher Education Inquirer (HEI) embodies veritas in action. In “Ahead of the Learned Herd: Why the Higher Education Inquirer Grows During the Endless College Meltdown,” HEI demonstrates that truth-telling can thrive outside corporate funding or advertising. By reporting enrollment collapses, adjunct exploitation, and predatory for-profit practices, HEI holds institutions accountable to veritas, exposing what many university leaders hope will remain invisible.

Leadership failures are a direct affront to veritas. Scam Artist or Just Failed CEO? scrutinizes former 2U CEO Christopher “Chip” Paucek, revealing misleading enrollment tactics and financial mismanagement that serve elite universities more than consumers. These corporate-style decisions in a higher education setting betray the very principle of veritas, prioritizing appearance and profit over educational integrity and human outcomes.

Student journalism amplifies veritas further. Through Campus Beat, student reporters uncover tuition hikes, censorship, and labor abuses, demonstrating that veritas does not belong only to administrators—it belongs to those who seek to document reality, often at personal and professional risk.

Economic and political realities also test veritas. In “Trumpenomics: The Emperor Has No Clothes,” HEI exposes how hollow economic reforms enrich a few while leaving the majority behind. Academia mirrors this pattern: when prestige is elevated over substance, veritas is discarded in favor of illusion, leaving students and faculty to bear the consequences.

Structural crisis continues. In “College Meltdown Fall 2025,” HEI documents federal oversight erosion, AI-saturated classrooms with rampant academic misconduct, rising student debt, and mass layoffs. To honor veritas, leaders would confront these crises transparently, but too often they choose comforting narratives instead.

Debt remains one of the clearest tests of institutional veritas. HEI’s The Student Loan Mess: Next Chapters shows how trillions in student loans have become instruments of social control. The Sweet v. McMahon borrower defense cases illustrate bureaucratic inertia and opacity, directly challenging the principles of veritas as thousands of debtors await relief that is slow, incomplete, and inconsistently applied.

Predatory enrollment practices further undermine veritas. Lead generators, documented by HEI, exploit student information to drive enrollment into high-cost, low-value programs, prioritizing revenue over truth, clarity, and student welfare. “College Prospects, College Targets” exposes how prospective students are commodified, turning veritas into a casualty of marketing algorithms.

Through all of this, HEI itself stands as a living testament to veritas. Surpassing one million views in July 2025, it proves that the public demands accountability, clarity, and honesty in higher education. Veritas resonates—when pursued rigorously, it illuminates failures, inspires reform, and empowers communities.

The question remains: can college presidents handle veritas—the unflinching truth about student debt, labor exploitation, mismanagement, and declining institutional legitimacy? If they cannot, they forfeit moral and public authority. Veritas is not optional; it is the standard by which institutions must be measured, defended, and lived.


Sources

Sunday, August 17, 2025

Scam Alert: American Financial Solutions and Borrower Defense to Repayment

[Editor's Note: The Higher Education Inquirer has submitted a Freedom of Information Request F-2025-02034 for any Federal Trade Commission consumer complaints against American Financial Solutions. We expect student loan relief scams to grow over the next few years as federal government oversight is reduced.]

American Financial Solutions (AFS) positions itself in social media as a lifeline for student loan borrowers, offering help with programs like Borrower Defense to Repayment (BDR), PSLF, closed-school discharge, teacher loan forgiveness, and income-driven repayment. They advertise a “95 percent success rate,” more than $25 million in loans discharged, and over 10,000 clients helped. AFS promotes a three-step approach: a free consultation, documentation collection, and federal application submission—with implied guarantees of approval. They even suggest that discharges can occur in as little as 12 to 36 months.

Behind this polished marketing is a disturbing reality. When contacted directly, AFS quoted a $1,500 fee to file a Borrower Defense claim. The Department of Education provides this service for free, which makes the fee an unnecessary financial burden on people already struggling with debt. Worse still, AFS representatives falsely claimed that approval would be “guaranteed” because the borrower’s school was named in the Sweet v. Cardona settlement. That is not how the Sweet settlement worked, and no private company can guarantee outcomes in federal relief programs.

AFS also collects a troubling amount of data from borrowers. According to its own disclosures, the company asks for names, contact information, educational histories, student loan details, financial information, and documentation of borrowers’ school experiences. It also stores communications and any additional information provided. Beyond that, the company automatically harvests website usage data, including IP addresses, device and operating system information, pages visited, time spent on the site, referring websites, and even search terms. This means that vulnerable borrowers are not only charged excessive fees but also exposed to unnecessary risks regarding their personal and financial data.

While AFS presents itself as a nonprofit credit counseling agency with A+ BBB accreditation, consumer complaints suggest a lack of transparency and responsiveness. One unresolved 2024 complaint alleged billing issues, with the consumer insisting they were not liable for a debt and had no contract, while the company failed to respond. Independent review platforms show a mix of praise and criticism, with some clients reporting successful debt management experiences, but others raising questions about hidden costs, communication problems, and misleading claims.

The bigger problem is that AFS fits a well-documented pattern of predatory practices in the student loan relief industry. Over the past decade, the Federal Trade Commission (FTC) and the Consumer Financial Protection Bureau (CFPB) have repeatedly shut down companies that charged for free government services, misrepresented their powers, and lied about forgiveness guarantees. In one case, the CFPB shut down Student Aid Institute, only to see its operator resurface under a new name and steal more than $240,000 from borrowers. In another, Monster Loans and its associates were sued for defrauding over 23,000 borrowers. The FTC has also acted against multiple operations that bilked millions of dollars from borrowers by pretending to be affiliated with the Department of Education. Even Navient, a major loan servicer, agreed in 2024 to pay $120 million after deceiving borrowers about repayment options.

The risks to borrowers are increasing as federal oversight weakens. In 2025, reports revealed that the CFPB planned to scale back enforcement of student loan cases, leaving state regulators—who often lack resources—to fill the gap. Critics warned this would create “open season” for scammers. Against that backdrop, companies like AFS are free to charge high fees, collect sensitive data, and make deceptive promises while vulnerable borrowers remain unprotected.

American Financial Solutions is not a solution. It is part of the problem, a business model that profits by charging people for free services, misrepresenting the law, and exposing them to new risks. Unless stronger oversight and enforcement are restored, borrowers will continue to be victimized first by predatory schools and then by predatory “relief” companies cashing in on their desperation.


Sources

American Financial Solutions marketing claims. amerifisolutions.com
AFS data collection disclosure (website policy provided by user)
Better Business Bureau profile. bbb.org
BBB consumer complaint (2024). bbb.org
Trustpilot reviews. trustpilot.com
ConsumerAffairs reviews. consumeraffairs.com
BestCompany review. bestcompany.com
CuraDebt expert analysis. curadebt.com
Federal Trade Commission. “American Financial Benefits Center Refunds.” ftc.gov
Consumer Financial Protection Bureau. “CFPB Seeks Ban Against Operator of Student Loan Debt Relief Scam Reboot.” consumerfinance.gov
Consumer Financial Protection Bureau. “CFPB Takes Action Against Operators of an Unlawful Student Loan Debt Relief Scheme.” consumerfinance.gov
Federal Trade Commission. “FTC Acts to Stop Scheme that Bilked Millions out of Student Loan Borrowers.” ftc.gov, December 2024
Federal Trade Commission. “Student Loan Debt Relief Scam Operators Agree to be Permanently Banned.” ftc.gov, May 2025
Time Magazine. “Navient Settlement: Student Loan Borrowers to Receive Payments.” time.com, 2024
The Guardian. “Brad Lander: CFPB Cuts Create Open Season for Fraudsters.” theguardian.com, May 2025

Tuesday, July 15, 2025

Student Loan Thriller "The Payback" On Sale Today

A book with a person's face and glasses

AI-generated content may be incorrect.

STELLAR EARLY PRAISE FOR THE PAYBACK

“An exciting and hilarious heist novel that centers down-on-their-luck older millennials who are riddled with debt and decide to take matters into their own hands to dismantle the system. Timely and witty, Cauley's plotting, prose, and character development will keep you hooked from start to finish.”
—Morgan Jerkins, New York Times bestselling author of This Will Be Undoing

“In an Afrofuturist world of barbaric debt police and an absurd heist to bring it all down, The Payback is a delightfully dark comedy of three coworkers-turned-conspirators hell-bent on revenge. This trio of Robin Hoods taking matters into their own hands out of grief and desperation will have you alternating between raucous laughs and fear for their safety. California strip malls, 80s fashion, punk and hacker culture, all combine in a tenacious cocktail of sweet justice shared by all.”
—Xochitl Gonzalez, New York Times bestselling author of Olga Dies Dreaming and Anita de Monte Laughs Last

“Like Ocean's Eleven but no one's famous. The Payback is a love letter to the American mall, the revenge of the break room, and a laugh-cry of the gods of retail. The result is obsessive truth-telling fun, with zingers, dishy thrills, bodysuits, and a few wigs that have seen better days but are hoping to have the best one yet.”
Alexander Chee, author of How to Write an Autobiographical Novel

The Payback

A Novel

Kashana Cauley

ON SALE JULY 15, 2025 FROM ATRIA BOOKS

_______________________________________________

In the second novel from television writer and author of the “lethally witty” (The New York Times Book Review) The Survivalists, a retail worker is relentlessly pursued by the Debt Police and forced to take down her student loan company with the help of two mall coworkers. The Payback is a razor-sharp and hilarious dissection of race and capitalism from one of the most original and exciting writers at work today.

 

Jada Williams is good at judging people by their looks. From across the mall, she can tell not only someone’s inseam and pants size, but exactly what style they need to transform their life. Too bad she’s no longer using this superpower as a wardrobe designer to Hollywood stars, but for minimum wage plus commission at the Glendale mall.


When Jada is fired yet again, she is forced to outrun the newly instated Debt Police who are out for blood. But Jada, like any great antihero, is not going to wait for the cops to come kick her around. With the help of two other debt-burdened mall coworkers, she hatches a plan for revenge. Together the three women plan a heist to erase their student loans forever and get back at the system that promised them everything and then tried to take it back.


About Kashana Cauley

Kashana Cauley is the author of The Payback and The Survivalists, which was named a best book of 2023 by the BBC, TodayVogue, and more. Cauley is also a television writer, having worked on The Great NorthPod Save America on HBO, and The Daily Show with Trevor Noah. Her writing has also appeared in The New York TimesThe AtlanticEsquireRolling StoneThe New Yorker, and more. Find out more at KashanaCauley.com. 

 

MORE PRAISE FOR THE PAYBACK

“A stylish, blazingly original take on the heist novel, The Payback is both a whip-smart critique of contemporary capitalism and a moving character study of the workers most often caught in its clutches.”
—Grace D. Li, New York Times bestselling author of Portrait of a Thief

“A novel of great fun and unforgettable fury, The Payback sharply questions the punitive systems we live within, the contradiction between social wellbeing and individual wellness,
and what it means to work toward a decent life.”
—Megha Majumdar, bestselling author of A Burning

“Smart, socio-politically astute, and sidesplitting hilarious, The Payback's inventive wit solidifies Kashana Cauley's place among our most entertaining social critics and novelists.”
Camille Perri, author of The Assistants and When Katie Met Cassidy

 

About the Book


The Payback
A Novel
by Kashana Cauley
on-sale: July 15, 2025
Atria Books
ISBN 9781668075531
Price: $27.99
eISBN 9781668075555
Price: $14.99


HEI Files FOIA to Expose Delays and Disparities in Borrower Defense Discharges

The Higher Education Inquirer has submitted a Freedom of Information Act (FOIA) request to the U.S. Department of Education, seeking critical data on Borrower Defense to Repayment claims tied to some of the most notorious for-profit and career college chains in the United States. Filed on July 13, 2025, and formally acknowledged by the Department on July 14, this request seeks to uncover how many borrowers have received student debt relief, how many remain in limbo, and how many have been left in the dark despite being eligible.

The FOIA request includes a list of institutions with long histories of documented fraud, federal investigations, lawsuits, and closures. These include Corinthian Colleges (which operated Everest, Heald, and WyoTech), ITT Technical Institute, Westwood College, Marinello Schools of Beauty, the Art Institutes, Argosy University, American National University, Charlotte School of Law, DeVry University, Globe University/Minnesota School of Business, Independence University, Kaplan College/Kaplan University, Le Cordon Bleu, Missouri College, Mount Washington College, University of Phoenix, Virginia College, and Vatterott College.

For each institution, the Inquirer is requesting the number of borrowers identified for group discharge under the Borrower Defense authority. Of those, we are asking how many have had their loans discharged, how many cases remain pending, how many borrowers have been approved for discharge but not yet notified, and how many claims overlap with the class-action lawsuit Sweet v. McMahon (formerly Sweet v. Cardona and Sweet v. DeVos). For Corinthian Colleges specifically, the request also asks for the number of discharged borrowers under previous Department announcements and how many were also part of the Manriquez v. McMahon or Sweet settlements.

This data request covers the one-year period from July 13, 2024, to July 13, 2025, and asks for results in a structured, electronic format, preferably Excel.

The significance of this request cannot be overstated. Despite multiple well-publicized borrower defense settlements and mass discharge announcements, many defrauded students still have no clear idea whether they qualify for relief or when it might arrive. While the Department has made headlines for forgiving billions in student debt, especially for borrowers from predatory for-profit schools, those announcements often lack transparency and specificity. The FOIA request aims to fill those gaps and provide an accurate picture of the Department’s implementation of debt relief and justice for defrauded borrowers.

The Department of Education’s FOIA Service Center responded that the request has been received and is in queue. No further clarification is needed at this time, and no fees have been assessed. The Department did note that the current average processing time is 185 business days—over nine months. This timeline means that meaningful public disclosure may not happen until spring 2026, even as policymakers, advocates, and student debtors continue to push for faster relief and more accountability.

This FOIA request is part of the Higher Education Inquirer's ongoing efforts to investigate the afterlife of failed for-profit colleges, the bureaucratic delays in loan discharges, and the long shadow these schools have cast over the lives of working-class students. In many cases, these students were the first in their families to attend college and were aggressively targeted by institutions that promised fast-track careers and delivered financial ruin instead.

We will continue to monitor the Department’s response and will publish any findings we receive. If you are a former student of one of these schools and have filed a Borrower Defense claim—or have questions about whether you qualify—we invite you to share your experience. Your voice matters, and transparency is key to understanding how widespread the damage remains.

Contact the Higher Education Inquirer at gmcghee@aya.yale.edu.

Sources
U.S. Department of Education FOIA Acknowledgment Letter, July 14, 2025
FOIA Request No. 25-04397-F
Sweet v. Cardona (formerly Sweet v. DeVos), Case No. 19-cv-03674, N.D. Cal.
Manriquez v. DeVos, Case No. 3:17-cv-07210, N.D. Cal.
U.S. Department of Education Borrower Defense Updates – studentaid.gov

Saturday, July 12, 2025

Corinthian Colleges: A For-Profit Empire, Lifelong Debt, and No Justice for the Victims

In the pantheon of higher education scandals, few match the scale and damage caused by Corinthian Colleges Inc. (CCI). Once hailed by Wall Street as a model for the future of "career education," Corinthian collapsed in 2015 amid federal investigations, lawsuits, and public outrage. The company left behind a trail of financial ruin: more than half a million former students burdened with life-altering debt and degrees of little or no value.

And yet—no one went to jail.
 
A Machine Built on Deception

Founded in 1995, Corinthian Colleges grew rapidly by acquiring small vocational schools and rebranding them under the names Everest, Heald, and WyoTech. Backed by investors and pumped with federal financial aid dollars, the company aggressively marketed to low-income individuals, single mothers, veterans, and people of color—those often excluded from traditional higher education.

Its business model depended not on education outcomes, but on enrollment numbers and federal subsidies. Behind its TV commercials and high-pressure call centers, Corinthian was fabricating job placement rates, enrolling unqualified students, and saddling them with tens of thousands in debt for programs that were often substandard or unaccredited.

At its peak, Corinthian enrolled more than 100,000 students and took in over $1.4 billion annually in federal aid.
 
The Collapse and the Fallout

In 2014, under pressure from federal and state regulators—particularly California Attorney General Kamala Harris—the U.S. Department of Education began tightening scrutiny. When CCI failed to provide accurate job placement data, the government cut off access to Title IV funds. Corinthian tried to sell off its campuses piecemeal before declaring bankruptcy in 2015.

The closure stranded tens of thousands of students mid-degree and left hundreds of thousands with massive debt for worthless credentials.
Lifelong Damage

Many Corinthian students never recovered. Some lost years of work and study. Many saw their credit scores destroyed. Others defaulted and faced wage garnishment, loss of tax refunds, and psychological trauma.

Although the Biden administration in 2022 announced $5.8 billion in loan cancellation for more than 560,000 former Corinthian students—the largest discharge of federal student loans in U.S. history—many students were excluded. Others had taken out private loans or never received proper notification. Some died before receiving relief. Others continue to pay interest on fraudulent debts.
 
The Executives Who Walked Away

While students and their families were left in financial ruin, Corinthian’s executives escaped virtually untouched.

Jack D. Massimino, Corinthian’s longtime CEO and chairman, collected millions in compensation over the years—reportedly more than $3 million in a single year (2010). Despite leading the company through its most fraudulent period, Massimino was never criminally charged. He quietly disappeared from public view after the company’s collapse.

Patrick J. Carey, former Chief Operating Officer and later CEO after Massimino stepped down, also avoided prosecution. Carey was involved in the company’s operations during the period when job placement numbers were allegedly falsified.

William D. White, former Chief Financial Officer, signed off on SEC filings during years of misleading statements to investors and regulators, yet he too faced no criminal charges.

A handful of lawsuits and civil enforcement actions targeted the company, but not its top brass. The Obama-era Department of Education fined Corinthian $30 million for misrepresentations at its Heald campuses in California—but again, no individuals were held accountable.

The Securities and Exchange Commission (SEC) filed a civil suit in 2016 against Massimino and two other executives—Robert Owen (former CEO of Everest) and David Moore (former Vice President of Career Services)—but the penalties were civil, not criminal. The matter was quietly resolved years later, with no admission of guilt and limited financial penalties.
 
A Legal and Regulatory Failure

The failure to prosecute Corinthian’s leadership reveals the broader dysfunction of federal oversight. The Department of Education continued to funnel billions to Corinthian even after whistleblowers and state attorneys general raised serious concerns. Accreditors rubber-stamped programs with low graduation and job placement rates. Congress held hearings but passed little reform.

And when the reckoning came, it was the students—not the executives or shareholders—who paid the price.
 
A Cautionary Tale Still Unfolding

The Corinthian Colleges scandal is not simply a story of corporate greed. It is a story of systemic complicity—of a regulatory system that rewards enrollment over outcomes, that protects corporate actors while ignoring the human cost.

Today, many former Corinthian students remain in financial limbo, excluded from relief due to paperwork errors, technicalities, or bureaucratic delays. Some have moved on, but with scars—financial, emotional, and psychological—that may never fully heal.

Meanwhile, the men who engineered this billion-dollar fraud have retired or moved on to new ventures. Their profits are intact. Their reputations barely scratched.

Borrower Defense to Repayment: A Broken Lifeline

In theory, Borrower Defense to Repayment (BDR) was supposed to be the lifeline for students defrauded by predatory institutions like Corinthian Colleges. Enshrined in federal law since the 1990s and expanded during the Obama administration, BDR allows borrowers to seek federal student loan cancellation if their school misled them or violated certain state laws. In practice, however, this “safety net” has been riddled with delay, denial, and political sabotage.

During the Trump administration, then-Education Secretary Betsy DeVos all but dismantled BDR, slow-walking or denying tens of thousands of claims and rewriting the rules to make relief nearly impossible to obtain. Her Department of Education sat on a mountain of applications, many of them from Corinthian students, and forced some defrauded borrowers to repay loans they never should have owed.

Legal battles ensued. A class action suit brought by student borrowers (Sweet v. Cardona) eventually compelled the Department of Education to process tens of thousands of long-delayed claims. But the damage from years of neglect and politicization left lasting scars.

The Biden administration, to its credit, sought to restore the original intent of Borrower Defense. In 2022, it wiped out $5.8 billion in federal loans for former Corinthian students—an unprecedented act of relief. And yet, it was not complete justice.

Thousands of borrowers still have pending BDR applications. Some were denied under DeVos-era policies and must reapply. Others have struggled to access relief due to confusing eligibility requirements or missing documentation. And those with private loans—outside the reach of BDR entirely—remain stuck with illegitimate debt and few legal options.

More troubling, the system remains vulnerable to future political manipulation. Without statutory protections, BDR can be gutted again by a future administration, leaving borrowers once more at the mercy of ideology and inertia.

Corinthian’s legacy, then, lives on—not just in the ruined finances of its former students but in the unsteady scaffolding of a student loan forgiveness system still prone to failure. If Borrower Defense to Repayment is to mean anything, it must become more than a postscript to scandals like Corinthian. It must become a durable right—shielded from politics, enforced with urgency, and backed by a real commitment to justice.

The Higher Education Inquirer will continue to investigate how many were excluded, why relief was delayed, and what deeper reforms are needed—not just to help the Corinthian generation, but to prevent the next generation from falling into the same trap.

Sources:

U.S. Department of Education press releases (2015–2024)
SEC v. Massimino, Owen, Moore (2016)
California v. Corinthian Colleges, Inc. (AG Kamala Harris)
The Atlantic, “The Lie That Got Half a Million People Into Debt”
The Chronicle of Higher Education archives
Debt Collective reports and legal filings
U.S. Senate HELP Committee (Harkin Report, 2012)
Inside Higher Ed, “Corinthian Execs Walk Away”
Sweet v. Cardona case documents and related rulings
Borrower Defense regulations: 34 CFR § 685.206 and subsequent amendments

Let us know if you have a Corinthian story to share. Justice demands it be told.

Tuesday, July 8, 2025

University of Phoenix Uses “Sandwich Moms” to Sell a Debt Trap

In a recent blog post republished on LinkedIn, the University of Phoenix casts itself as a champion for the “sandwich generation” of working mothers—those who are simultaneously raising children and caring for aging parents. The post, co-branded with the lifestyle platform Motherly, portrays the for-profit university as a source of hope for exhausted, career-stalled caregivers. It offers empathy, statistics, and stories about resilience. But what it doesn’t offer is transparency about the financial harm the University of Phoenix has caused to hundreds of thousands of women just like them.

Behind the compassionate messaging is a decades-long record of exploitation, debt, and broken promises. According to data obtained through Freedom of Information Act requests and analyzed by the Higher Education Inquirer, nearly one million former University of Phoenix students owe a combined $21.6 billion in student loan debt. That includes many single mothers and caregivers who were targeted by Phoenix recruiters with promises of flexible degrees and life-changing job opportunities.

The average borrower carries more than $22,000 in federal student debt, and many have seen little to no return on that investment. Worse, tens of thousands of former students have filed Borrower Defense claims with the U.S. Department of Education, asserting that they were defrauded by the university. At least 19,000 of these claims have already been approved as part of the Sweet v. Cardona class action settlement. Phoenix was one of dozens of schools whose practices were deemed harmful enough to merit loan cancellation.

Despite this troubling history, the University of Phoenix continues to market itself as a solution to the very problems it helps perpetuate. The blog post in question focuses on how caregiving responsibilities are limiting women’s careers and how many moms are afraid to speak openly about their dual roles at work. These are serious and well-documented social issues. But the proposed solution—enrolling in a Phoenix program—too often leads to more financial pressure rather than less.

The Higher Education Inquirer has filed multiple FOIA requests related to the University of Phoenix and its pending acquisition by the University of Idaho through Apollo Global Management and the Vistria Group. These include documents related to the total student debt associated with the university, the volume and status of fraud claims, and protective provisions tied to federal liabilities. Taxpayers in Idaho may soon be responsible for this debt legacy, should the controversial acquisition proceed.

None of this is disclosed in Phoenix’s marketing materials. There is no mention of the $191 million settlement with the Federal Trade Commission for deceptive advertising. There is no reference to the school's declining enrollment, cratering reputation, or the tens of thousands of students who left without a degree. Instead, sandwich generation moms are offered inspiration and vague promises of career advancement through convenient online programs.

But convenience is no substitute for credibility. What mothers need are real systemic supports: paid family leave, affordable childcare and eldercare, union protections, and public investment in affordable education. They don’t need another layer of student loan debt imposed by a university with a well-documented record of exploiting their aspirations.

Phoenix’s message may resonate emotionally, but it is ultimately a predatory sales pitch disguised as empowerment. Until for-profit schools like Phoenix are held fully accountable—and until working families have access to genuine public alternatives—we must remain critical of marketing campaigns that prey on the vulnerable.

Sources
Higher Education Inquirer. “New Data Show Nearly a Million University of Phoenix Debtors Owe $21.6 Billion.” July 2024. https://www.highereducationinquirer.org/2024/07/new-data-show-nearly-million-university.html
Higher Education Inquirer. “Pending FOIAs Regarding the University of Phoenix.” December 2024. https://www.highereducationinquirer.org/2024/12/pending-foias-regarding-university-of.html
Federal Trade Commission. “University of Phoenix and Parent Company to Pay $191 Million to Settle FTC Charges.” December 2019. https://www.ftc.gov/news-events/news/press-releases/2019/12/university-phoenix-parent-company-pay-191-million-settle-ftc-charges-they-deceived-prospective-students
U.S. Department of Education. College Scorecard. https://collegescorecard.ed.gov/

IMPORTANT INFO for Sweet v Cardona (now Sweet v McMahon) CLASS - DECISION GROUPS and POST-CLASS Folks (Posted on July 8, 2025) (r/Borrower Defense)

Just dropping this IMPORTANT INFO from the DOE for Sweet v Cardona (now Sweet v McMahon) peeps who are CLASS - DECISION GROUPS and POST-CLASS.

Edited To Add

Decisions Class are streamlined R and R submissions.

Post-class denials MUST ask the DOE for a reconsideration, which allows you to add additional evidence.

Orginial Post:

For REVISE and RESUBMITS (R and R) notices, the DOE is now saying that they WILL "disregard R and R*"* submissions if you EMAIL additional supporting documents or material. You CANNOT email the R and R back.

You MUST submit a NEW BDTR APPLICATION and INCLUDE your previous BDTR application number which can be fund on the Denial letter.

YOU HAVE 6 MONTHS TO RE-SUBMIT FROM THE RECEIPT OF THE R AND NOTICE (Here: https://studentaid.gov/borrower-defense**/

**)

The DOE states, "If you email supplemental information to the DOE or attempt to update your existing application, you will be treated as having failed to Revise and Resubmit".

ALSO, If you are still trying to add more evidence to your BDTR application this late in the game, you may want to wait for the decision letter to come out. We are reaching Group 5 Decision deadline, and Post-Class is 6 months after that. If you feel uneasy about your evidence, START collecting it now!

Follow all DIRECTIONS on anything you get from the DOE relating to BDTR (except demanding payment, they can pound sand LOL).

In Solidarity!!!

r/BorrowerDefense - ***** IMPORTANT INFO for Sweet v Cardona (now Sweet v McMahon) CLASS - DECISION GROUPS and POST-CLASS Folks (Posted on July 8, 2025)****

Saturday, June 28, 2025

Trump's Department of Education Continues to Drag Feet on Borrower Defense

On June 26th, the US Department of Education was brought to the Ninth District Court (and Judge Alsup) to show how many the Borrower Defense to Repayment cases that have been resolved per court order.  

While we wait for a transcript of the latest episode of Sweet v McMahon, what we can tell you is that the Trump government continues to drag its feet in paying back debtors who have been defrauded.  

According to Theresa Sweet:

“We really need Borrower Defense applicants included in both the full and post class of Sweet to send any denials to the Project on Predatory Student Lending. It’s important for the legal team to be able to track this and make sure there are no patterns of boilerplate denials or mass denials. It’s also really important to remember that if a Sweet class or post class member gets a denial it should include a Revise and Resubmit notice, which *must* be resubmitted on time or the denial becomes final unless the person takes it to court on their own.”

More than 950.000 student loan debtors have filed borrower defense fraud claims.




Wednesday, June 25, 2025

See the Sweet v McMahon Borrower Defense Case Tomorrow Live

 The next episode of Sweet v. McMahon (formerly Sweet v. Cardona), "THE CLOCK IS TICKING," will premiere on Thursday, June 26, 2025. 

Judge Alsup is BACK. He wants updates. He wants answers. And he’s asking one thing — will the deadlines be met? Join in for the next drama episode in this six-year battle for justice!

Deets Below: 

Sweet v. McMahon: The Clock Is Ticking
Date: Thursday, June 26, 2025
Time: 2:00 PM ET / 11:00 AM PT

Zoom Courtroom – (https://cand-uscourts.zoomgov.com/j/1605814655...

) Passcode: 791667 

Cue Law & Order Theme (https://www.youtube.com/watch?v=xz4-aEGvqQM

). 

Borrowers are still waiting. Judge Alsup wants answers. The DOE is back in court. Will justice finally be delivered? Tune in. Speak up. This hearing will be fire!

#SweetJustice #LoanDischarge #TheClockIsTicking 

Report issues for class/post-class members to sweet@ed.gov and CC PPSL at info@ppsl.org 

Tuesday, June 10, 2025

Sweet v. McMahon (formerly Sweet v Cardona) hearing will premiere on Thursday, June 26, 2025 at 2pm EST / 11am PST (r/BorrowerDefense)

The next episode of Sweet v. McMahon (formerly Sweet v. Cardona), "THE CLOCK IS TICKING," will premiere on Thursday, June 26, 2025. 

Judge Alsup is BACK. He wants updates. He wants answers. And he’s asking one thing — will the deadlines be met? Join in for the next drama episode in this six-year battle for justice!

Deets Below: 

Sweet v. McMahon: The Clock Is Ticking
Date: Thursday, June 26, 2025
Time: 2:00 PM ET / 11:00 AM PT

Zoom Courtroom – (https://cand-uscourts.zoomgov.com/j/1605814655...

) Passcode: 791667 

Cue Law & Order Theme (https://www.youtube.com/watch?v=xz4-aEGvqQM

). 

Borrowers are still waiting. Judge Alsup wants answers. The DOE is back in court. Will justice finally be delivered? Tune in. Speak up. This hearing will be fire!

#SweetJustice #LoanDischarge #TheClockIsTicking 

Report issues for class/post-class members to sweet@ed.gov and CC PPSL at info@ppsl.org 


Friday, March 28, 2025

Higher Education Inquirer continues to follow IPO/sale of University of Phoenix

On March 6, 2025, Apollo and Vistria publicly announced a possible IPO or sale of the University of Phoenix.  These companies have been trying to sell the University of Phoenix since 2021, but there have been no takers. The owners claim the school is worth $1.5B to $1.7B, but we (and experts we know) are skeptical, given the financials we have seen so far. The University of Phoenix was previously on sale for about $500M-$700M but the University of Arkansas System, the State of Idaho, and apparently other colleges declined the offers. 

The University of Phoenix offers subprime education to folks, historically targeting servicemembers, veterans, and people of color. While some students may profit from these robocollege credentials, one wonders what these workers actually learn. The current student-teacher ratio at the University of Phoenix, according to the US Department of Education, is 132 to 1.   

The University of Phoenix has faced a number of scandalssometimes getting away with no penalty, and other times paying large fines.  

In 2023 we made a Freedom of Action (FOIA) request to the US Department of Education (ED) to get Phoenix's most recent audited financials. In March 2025, more than 20 months later, we were provided with a 35-page report, audited by Deloitte, with numbers from 2021 and 2022. 




This month the Higher Education Inquirer followed up with a Freedom of Information request with the ED to obtain more up-to-date financial numbers for the University of Phoenix. We hope they will be responsive and timely enough to get the word out to the public.