Veterans Left Behind: How Oversight Failures in VA-Approved Education Programs Put Thousands at Risk (Michael S. Hainline)

[Editor's note: Michael S. Hainline is a member of Restore the GI Bill for Veterans.]

Veterans across the country rely on the Department of Veterans Affairs’ (VA) approval system to ensure their education and job training programs are safe, legitimate, and lead to meaningful employment. Yet, thousands have been failed by a system riddled with oversight gaps, conflicting interests, and regulatory loopholes that allow unsafe equipment, poor training, and deceptive schools to remain approved — often at great personal and financial cost to the veterans and taxpayers.

I know this all too well. As a former military police officer who trained as a truck driver in 2016 under a VA-approved program, I was exposed to dangerous, poorly maintained equipment that ultimately caused me to lose the use of my right arm for over a year, a disability I will carry for life. 

Despite repeated complaints to the program staff and the assigned State Approving Agency (SAA), the official body responsible for oversight, my concerns were dismissed, and no corrective action was taken until years later — and only after significant evidence surfaced.

Unsafe Equipment Ignored

During my class, veteran student Mike and I, and non-veteran students Dustin & Richard, discovered that the landing gear on the 1977 Stoughton trailer assigned for training was missing an axle and four wheels. I reported this to the staff, who admitted the equipment was faulty but took no timely corrective action. A veteran student later informed me that the school replaced the landing gear on a similar 1987 Great Dane trailer sometime after our class ended, contradicting official reports submitted to the VA and state approving agencies that claimed no issues existed.

To confirm these claims, I located the trailer used in program advertising and compared photos taken during and after our training. The landing gear had indeed been replaced—freshly painted and altered, as confirmed by Great Dane Trailers’ manufacturer. 

The trucks used for training showed similar problems. According to Vehicle Identification Numbers, three trucks had modifications—such as frame cutting between tandem axles—that Daimler Trucks North America (the manufacturer) neither recommended nor approved. Federal Motor Carrier Safety Administration guidelines were not followed, creating additional safety concerns, per conversations with the Federal Motor Carrier Safety Administration. 

Systemic Oversight Failures

These issues highlight a broader problem: the State Approving Agencies, under contract with the VA, are failing to provide adequate oversight and ensure program quality. The VA Office of Inspector General’s 2018 report (OIG Report #16-00862-179) found that 86% of SAAs did not sufficiently oversee educational programs to ensure only eligible, high-quality programs were approved. The report estimated that without reforms, the VA could improperly pay out $2.3 billion over five years to subpar or fraudulent institutions.

Alarmingly, the VA Veterans Benefits Administration (VBA) is restricted in its ability to question or audit the reports submitted by SAAs. There is no mechanism for veterans to challenge or appeal SAA findings, effectively leaving veterans powerless within a system that is supposed to protect them.

Veteran Service Organizations’ Silence

I sought help from veteran service organizations but found little interest in addressing these critical problems. The American Legion initially responded to my outreach in 2017, engaging in conversations and phone calls. However, within months, communication ceased without explanation. Attempts to meet with American Legion leadership and their legislative contacts, including Dr. Joe Wescott—an influential consultant on veterans’ education—were unsuccessful. Dr. Wescott dismissed concerns about the integrity of the SAA’s targeted risk-based reviews, citing that schools typically fix problems before SAAs visit, and failed to investigate conflicts of interest between report authors and SAA officials.

At the 2024 American Legion convention, a planned meeting between a fellow veteran and Legion leadership was abruptly canceled. Meanwhile, other veteran groups such as Veterans of Foreign Wars (VFW), Disabled American Veterans (DAV), and Veterans Education Success (VES) showed engagement, but the American Legion and Student Veterans of America remained unresponsive.

The American Legion’s own 2016 Resolution #304 warned of the exact issues I and countless other veterans have endured: deceptive practices by some education providers, poor accreditation standards, and underfunded and understaffed SAAs unable to enforce proper oversight.

A Cycle of Scandal

Congressional staff admitted privately that veterans’ education legislation rarely progresses without support from key players like Dr. Wescott and the National Association of State Approving Agencies (NASAA), whose leaders have repeatedly declined to meet with veterans raising concerns. These complex relationships between SAAs, VA officials, veteran groups, and legislators perpetuate a “cycle of scandal” that leaves veterans vulnerable and taxpayers footing the bill.

In 2023, a combat veteran attending the same program I did reported similar frustrations: only one of three trucks was roadworthy, severely limiting practical training time for a full class of students. Despite numerous documented complaints, the NASAA president refused to meet or discuss these issues.

The Human Cost

Beyond financial waste and bureaucratic failures, real human harm occurs. My injury, caused by training on unsafe equipment, robbed me of a year of mobility and continues to affect my life. Thousands of veterans have lost their G.I. Bill benefits, incurred debt for worthless or limited degrees, or been misled about their job prospects after completing programs approved by the very agencies meant to protect them.

The internet is rife with investigative reports exposing waste, fraud, and abuse in VA-approved programs. Headlines like “School Scammers Are Robbing Veterans and the Government Blind” and “For-Profit Colleges Exploit Veterans’ G.I. Bill Benefits” are far too common.

A Call for Reform

Despite these glaring failures, meaningful reform remains elusive. The VA OIG report and numerous investigations call for increased accountability, transparency, and cooperation between the VBA, SAAs, veteran service organizations, and Congress. Veterans deserve a system that genuinely safeguards their education and wellbeing.

My fellow former veteran students and I have organized online and turned to media outlets to break the silence. It’s time for the public and policymakers to hear our stories—not just slogans and “catchy” legislative titles that fail to restore lost benefits or improve program quality.

We veterans demand change—because we have earned more than empty promises and a broken system that leaves us behind.

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Michael S. Hainline is a veteran and advocate living in Pensacola, Florida. He served in active duty and reserve military components and now works to expose the failures of oversight in VA-approved education and job training programs. He can be reached at hainline1962@gmail.com.

Higher Education Inquirer's Long History, Sudden Rise

Since its founding in 2016, the Higher Education Inquirer has steadily established itself as a reliable, independent source for reporting on the less visible dimensions of American higher education. With a focus on institutional decline, labor conditions, and the growing influence of private interests, the publication has grown from a modest blog into a respected outlet for analysis and first-hand accounts. In June 2025, it surpassed 150,000 views, a milestone that reflects both the persistence of its contributors and the relevance of its subject matter.

HEI's development can be traced through its evolving approach to research and storytelling. In its early years, it introduced the phrase college meltdown to describe the financial and enrollment stress afflicting many institutions, particularly small colleges and for-profits. It later popularized the term edugrift, referring to the role of consultants, investors, and online program managers whose involvement in the sector often escapes scrutiny. These terms were not intended for provocation, but as practical shorthand—frameworks for understanding trends that might otherwise be overlooked or mischaracterized.

Throughout its reporting, the Inquirer has placed a premium on documentation and primary sources. Public records, government datasets, and legal filings form the basis of many investigations. Contributions from whistleblowers have added firsthand depth, while independent experts have offered context and critique. Collectively, these elements have allowed the publication to trace patterns not always visible from press releases or institutional communications.

The work has been shaped by a small group of persistent writers and researchers. In addition to its founding contributors, the platform has featured the voices of David Halperin, Henry Giroux, Bryan Alexander, Michael Hainline, Gary Roth, and Annelise Orleck. Each brings a different lens—legal, sociological, historical—but shares a commitment to rigor and accessibility.

Rather than emphasizing single events, the Higher Education Inquirer has tended to focus on slow-moving structural change: the decline in enrollment at non-selective institutions, the tightening of state budgets, the casualization of academic labor, and the steady rise of administrative cost centers. It has also monitored the effects of algorithmic tools and automation in admissions, advising, and teaching, raising questions about accountability and oversight.

Over time, its readership has broadened to include students, faculty, policy analysts, and reporters seeking an alternative to promotional narratives. The site's growth has been slow but consistent, its audience largely built by word of mouth and citation.

The Inquirer has not positioned itself as a substitute for mainstream coverage, but rather as a complement—an archival and analytical space that focuses on enduring issues rather than fleeting controversies. In doing so, it has provided a place where difficult questions about the purpose and direction of higher education can be raised without distraction.

The Higher Education Inquirer’s Dramatic Rise in Viewership

The Higher Education Inquirer has experienced a dramatic surge in readership in recent months, defying the odds in a media ecosystem dominated by corporate influence, algorithmic manipulation, and declining public trust. Without the benefit of advertising dollars, search engine optimization tactics, or institutional backing, the Inquirer has built an expanding audience on the strength of its investigative rigor, academic credibility, and fearless confrontation of power in higher education.

The Inquirer’s success lies in its refusal to chase headlines or appease stakeholders. Instead, it examines the underlying systems that have shaped the American higher education crisis—escalating student debt, the exploitation of adjunct faculty, administrative overreach, the encroachment of private equity, and the weakening of regulatory oversight. Its reporting draws directly from primary source documents: internal university records, SEC filings, FOIA requests, and government data from the U.S. Department of Education, Department of Veterans Affairs, and other public institutions. Readers trust the Higher Education Inquirer not simply because it is independent, but because it is evidence-based and relentlessly honest.

This journalistic integrity has attracted a diverse and influential group of contributors whose work amplifies the publication’s reach and credibility. Among them is David Halperin, an attorney, journalist, and watchdog who has long held the for-profit college industry accountable. Halperin’s sharp investigative writing has helped shape federal policy, inform regulatory action, and expose the inner workings of a powerful, often unregulated sector of higher education.

Other essential contributors include Henry Giroux, whose writing connects neoliberalism, authoritarianism, and education policy; Bryan Alexander, who offers foresight into technological and demographic changes shaping the future of academia; and Michael Hainline, who combines investigative rigor with grassroots activism. Together, these voices reflect a commitment to intellectual diversity grounded in a shared mission: to make sense of a higher education system in crisis, and to imagine alternatives.

HEI's timing could not be more significant. As student loan debt hits historic levels, public confidence in higher education erodes, and international students reassess their futures in the United States, people are seeking answers—and not from the usual pundits or PR firms. They’re turning to sources like the Inquirer that offer clarity, accountability, and a refusal to look away from injustice.

With more than 700 articles and videos in its growing archive, the Inquirer has become a vital resource for researchers, journalists, educators, and activists alike. And unlike many mainstream outlets, it remains open-access, free of paywalls and advertising clutter. It encourages participation from readers through anonymous tips, public commentary, and shared research, building a collaborative community that extends beyond the screen.

Last week, more than 30,000 readers visited the site—a significant number for an independent, ad-free platform. But more than numbers, this growth signals a shift in how people consume and value journalism. It shows that there is a real appetite for media that holds power accountable, that prioritizes substance over spectacle, and that dares to tell the truth even when it’s inconvenient.

The Higher Education Inquirer is not chasing influence—it’s earning it. Through fearless reporting, scholarly insight, and a commitment to justice, it has become a trusted voice in the fight to reclaim higher education as a public good. And with its core group of contributors continuing to inform and inspire, the Inquirer is poised to grow even further, serving as a beacon for those who believe that education—and journalism—should serve the people, not the powerful.

A Broken Promise: Why the GI Bill Demands Major Reform

The GI Bill was meant to be a pathway to economic opportunity for those who served. But behind the patriotic language and glossy marketing lies a deeply flawed system—one that routinely fails to deliver on its promise. The Higher Education Inquirer’s own investigations, including Blue Falcons: Politicians, Government Agencies, and Nonprofits Serve Themselves, Not Those Who Have Served, have exposed how a powerful network of politicians, government agencies, and nonprofit actors have prioritized institutional profit over veterans' well-being. These actors cloak themselves in red, white, and blue, while steering billions of taxpayer dollars into the hands of subprime and for-profit colleges that consistently produce poor educational and economic outcomes.

In Veterans Left Behind: How Oversight Failures Harm Veterans in Higher Education, Michael Hainline recounts his personal experience of being misled by a federally approved training program in commercial trucking. The program used outdated, dangerous equipment. He was injured, left without the credentials he was promised, and unable to work in the field. Despite numerous formal complaints, the State Approving Agency and Department of Veterans Affairs failed to act. His story is not unique. Thousands of veterans have lost valuable time, their health, and their benefits to programs that were supposed to help them reintegrate into civilian life.

These anecdotes are supported by hard data. A 2021 study from the National Bureau of Economic Research, covered by Forbes, found that veterans who used the Post‑9/11 GI Bill earned $900 less per year, nine years after service, than peers who did not use the benefit. While the GI Bill slightly increased college enrollment and bachelor’s degree attainment, the economic return was negative for most users. The worst outcomes were concentrated among those who attended for-profit colleges, as well as those who had lower Armed Forces Qualification Test (AFQT) scores or served in lower-skilled military roles. Instead of launching veterans into thriving careers, the GI Bill has too often led them into low-value programs that waste time, drain benefits, and reduce long-term earnings.

The scale of the issue is enormous. GI Bill expenditures now exceed $13 billion annually—more than all state-funded scholarships and Pell Grants combined. Yet for each marginal bachelor’s degree produced, the GI Bill program spends between $486,000 and $590,000. For-profit colleges, despite their poor outcomes and frequent legal troubles, continue to absorb a disproportionate share of these funds. Their business model depends heavily on recruiting veterans, aided by a legal loophole that allows GI Bill funds to be excluded from the federal 90–10 funding cap. That exemption incentivizes aggressive marketing campaigns targeting veterans and military families, while institutions offer minimal support and poor instruction in return.

Veterans deserve better, and the American public deserves transparency and accountability for how billions of dollars are spent. Reform begins with policy rooted in results. That means requiring schools to meet minimum thresholds for graduation rates, job placement, and post-graduation earnings before receiving GI Bill funds. The 90–10 loophole must be closed, and federal agencies must reinstate the gainful employment rules that were gutted under previous administrations. Oversight bodies like the VA’s Office of Inspector General and State Approving Agencies need resources and independence to investigate, enforce, and shut down bad actors. Just as importantly, veterans need access to transparent, comprehensible data on outcomes before they enroll—data about job placement rates, average earnings, completion rates, and institutional accreditation.

The obsession with four-year degrees also needs to be reexamined. Many veterans would be better served by career-aligned certificates, apprenticeships, and credentialing programs that build directly on their military experience. These programs often provide faster, cheaper, and more secure pathways into the labor market, especially in fields like skilled trades, technology, and logistics.

Problem	Proposed Reform
Predatory institutions and marketing practices drain GI Bill funds and deliver poor outcomes	Enforce outcomes-based funding, limiting GI support to programs with strong results
Legal loopholes allow evasion of accountability	Close the 90–10 exemption and restore gainful employment rules
Oversight is fragmented and ineffective	Fund and empower federal and state oversight agencies to act decisively
Veterans lack guidance in a confusing marketplace	Mandate counseling and public reporting of school-level outcome data
Degree inflation and misalignment with the job market	Expand alternative credentialing pathways tied to real workforce demand

The GI Bill is more than a financial benefit—it is a symbol of the nation’s promise to those who have served. When that promise is broken, it not only damages individual veterans, but undermines trust in the institutions meant to serve the public good. Reforming the GI Bill is not just a budgetary concern—it is a moral imperative.

The Higher Education Inquirer calls for immediate, systemic reform. Veterans have earned more than shallow rhetoric and exploitation. They deserve an education system that works. That system must be transparent, accountable, and rooted in reality—not nostalgia or false promises. It must reward service with genuine opportunity, not debt and disappointment. Until then, we will continue to investigate and expose the truth—and stand with veterans who are being left behind.

Higher Education Inquirer Nears One Million Views: Investigative Journalism Drives Unprecedented Growth

The Higher Education Inquirer (HEI) is approaching a significant milestone: nearly one million total views expected by September 2025. This achievement underscores the growing demand for investigative journalism that holds higher education institutions accountable.

HEI's traffic growth has been steady for more than a year with an explosive rise over the last few months. In the first quarter of 2025, the site recorded about 132,000 views, showing increased interest. By June, monthly views passed 160,000. The highest single-day traffic came yesterday, July 21, 2025, with 10,391 views, breaking previous records. This peak coincided with the release of several articles on economic and social issues facing students, student loan debtors, and young workers.

Key articles included Bryan Alexander’s examination of whether higher education still makes financial sense for students. Our staff contributed reports on young workers’ declining confidence in the job market and the expanding role of fintech companies like SoFi in student loans.

HEI also covers broader social and political topics. An article on June 25 about Gaza’s humanitarian crisis and campus dissent drew hundreds of views, showing the publication’s interest in global issues related to academic freedom and student activism.

One of the most significant examples of HEI’s investigative reporting has been its ongoing coverage of corruption and scandal in the Los Angeles Community College District (LACCD). In May and June 2025, HEI published detailed exposés documenting alleged fraud, retaliation against whistleblowers, grade manipulation, wage theft, and falsification of faculty credentials. These stories brought to light longstanding issues within LACCD, including actions by administrators such as Annie G. Reed, whose conduct has repeatedly raised serious concerns since at least 2016.

The impact of HEI’s coverage extended beyond readership numbers. After critical articles published by allied independent media outlets were removed from online platforms, HEI stood firm in reporting these issues, highlighting the challenges faced by whistleblowers and the vital role of independent journalism in holding institutions accountable.

In July 2025, HEI published an in-depth investigation revealing the Pentagon's longstanding relationship with for-profit colleges, particularly through the Council of College and Military Educators (CCME). The investigation uncovered how these institutions have exploited military-connected students, veterans, and their families, benefiting from federal programs like the Post-9/11 GI Bill and Department of Defense Tuition Assistance. Despite multiple Freedom of Information Act (FOIA) requests, the Department of Defense has withheld critical documents, raising questions about transparency and accountability in military education partnerships.

Additionally, HEI's reporting on the exploitation of veterans under the guise of service highlighted how politicians, government agencies, and nonprofits have failed to protect those who have served. The investigation revealed that instead of supporting veterans, these entities have perpetuated systems that prioritize self-interest over the well-being of veterans, leading to wasted benefits and poor educational outcomes.

Several factors explain HEI’s growth. The publication relies on original documents obtained through Freedom of Information Act requests, legal filings, and insider accounts to reveal facts often missed by mainstream media. This research appeals to readers seeking solid information.

Contributions from scholars and activists like Bryan Alexander, Henry Giroux, David Halperin, and Michael Hainline add context that helps readers understand education trends and policies.

HEI focuses on long-term issues such as adjunct faculty exploitation, college closures, student debt, and the privatization of public education, rather than fleeting news. This approach builds a loyal audience interested in ongoing analysis.

The site offers free access without paywalls or advertising, encouraging sharing and reader interaction through comments, tips, and feedback. Its presence on social media and forums like Reddit helps reach more readers organically.

Central to HEI’s mission is a commitment to transparency, accountability, and value in higher education. The publication seeks not only to reveal problems but also to hold institutions and policymakers responsible. HEI stresses that higher education must deliver real financial, social, and intellectual value and that openness is key to achieving this.

The political and economic context has also contributed to HEI’s growth. Lasting effects of Trump-era policies—such as changes in Title IX enforcement, rollbacks of diversity efforts, and disputes over federal funding—have increased public interest. HEI’s clear, evidence-based coverage helps readers understand these complex changes.

Public concerns about rising student debt, now over $1.7 trillion nationwide, and doubts about the value of college degrees have also driven readers to HEI. At the same time, debates around campus culture and diversity heighten demand for balanced reporting.

As HEI nears its million-view goal, it plans to expand investigative work, grow its viewership base, and increase community engagement through interactive features and reader participation. The publication intends to continue monitoring higher education’s power structures and highlight factors affecting students, faculty, and institutions.

In a time of declining trust in mainstream media and widespread misinformation, HEI’s growth shows a strong need for journalism that is thorough, honest, and focused on those involved in higher education.

For readers seeking clear, direct insight on changes in colleges and universities, HEI offers an essential platform—living up to its motto, “Ahead of the Learned Herd.” Its rise marks a shift toward more accountable journalism in the field.

Higher Education Inquirer Continues to Grow

The Higher Education Inquirer's viewership continues to grow. In the last week, we have had more than 30,000 views, and that's without SEO help.  Some of the content in HEI may be found elsewhere, but our in-depth historical and sociological analysis is rare for a blog or any other news source. HEI also relies on scholars and activists for our outstanding content.  Thank you, Henry Giroux, Gary Roth, and Bryan Alexander for allowing us to post your work.  And thanks to LACCD Whistleblower and Michael S. Hainline for your investigative exposes.  If you missed any of their articles, please click on their links. FYI: The Higher Education Inquirer archive also includes more than 700 articles and videos. Please check them out and let us know what you think. We want to hear from all sides of the College Meltdown.