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Wednesday, November 27, 2024

List of Schools with Strong Indicators of Misconduct, Evidence for Borrower Defense Claims

Here (below) is a list of schools where there are strong indicia of misconduct, per the Department of Education and/or the Department of Justice. 

Student loan debtors who have attended these schools, and believe they were defrauded, are encouraged to file Borrower Defense to Repayment claims if they haven't already. 

More than 750,000 Borrower Defense fraud claims have been filed, and tens of thousands have resulted in debt forgiveness. Folks can also join the r/BorrowerDefense group on Reddit for support and guidance.  

Alta Colleges, Inc. (Westwood)

  • Westwood College

American Commercial Colleges, Inc.

  • American Commercial College

American National University

  • American National University

Ana Maria PiƱa Houde and Marc Houde

  • Anamarc College

Anthem Education Group (International Education Corporation)

  • Anthem College
  • Anthem Institute

Apollo Group

  • University of Phoenix
  • Western International University

ATI Enterprises

  • ATI Career Training Center
  • ATI College
  • ATI College of Health
  • ATI Technical Training Center

Baker College

B&H Education, Inc.

  • Marinello School of Beauty

Berkeley College (NY)

  • Berkeley College

Bridgepoint Education

  • Ashford University
  • University of the Rockies

Capella Education Company (Strategic Education, Inc.)

  • Capella University

Career Education Corporation

  • American InterContinental University
  • Briarcliffe College
  • Brooks College
  • Brooks Institute
  • Collins College
  • Colorado Technical University
  • Gibbs College
  • Harrington College of Design
  • International Academy of Design and Technology
  • Katharine Gibbs School
  • Le Cordon Bleu
  • Le Cordon Bleu College of Culinary Arts
  • Le Cordon Bleu Institute of Culinary Arts
  • Lehigh Valley College
  • McIntosh College
  • Missouri College of Cosmetology North
  • Pittsburgh Career Institute
  • Sanford‐Brown College
  • Sanford‐Brown Institute
  • Brown College
  • Brown Institute
  • Washington Business School
  • Allentown Business School
  • Western School of Health and Business Careers
  • Ultrasound Diagnostic Schools
  • School of Computer Technology
  • Al Collins Graphic Design School
  • Orlando Culinary Academy
  • Southern California School of Culinary Arts
  • California Culinary Academy
  • California School of Culinary Arts
  • Pennsylvania Culinary Institute
  • Cooking and Hospitality Institute of Chicago
  • Scottsdale Culinary Institute
  • Texas Culinary Academy
  • Kitchen Academy
  • Western Culinary Institute

Center for Employment Training

  • Center for Employment Training

Center for Excellence in Higher Education (CEHE)

  • California College San Diego
  • CollegeAmerica
  • Independence University
  • Stevens‐Henager

Corinthian Colleges, Inc.

  • American Motorcycle Institute
  • Ashmead College
  • Blair College
  • Bryman College
  • Bryman Institute
  • CDI College
  • Duff's Business Institute
  • Eton Technical Institute
  • Everest
  • Everest University Online
  • Everest College Phoenix
  • Florida Metropolitan University
  • Georgia Medical Institute
  • Heald College
  • Kee Business College
  • Las Vegas College
  • National Institute of Technology
  • National School of Technology
  • Olympia Career Training Institute
  • Olympia College
  • Parks College
  • Rochester Business Institute
  • Sequoia College
  • Tampa College
  • Western Business College
  • WyoTech

Computer Systems Institute

  • Computer Systems Institute

Court Reporting Institute, Inc.

  • Court Reporting Institute

Cynthia Becher

  • La' James College of Hairstyling
  • La' James International College

David Pyle

  • American Career College
  • American Career Institute

Delta Career Education Corporation

  • McCann School of Business & Technology
  • Miami‐Jacobs Career College
  • Miller Motte Business College
  • Miller‐Motte College
  • Miller‐Motte Technical College
  • Tucson College

DeVry

  • American University of the Caribbean
  • Carrington College
  • Chamberlain University
  • DeVry College of Technology
  • Devry Institute of Technology
  • DeVry University
  • Keller Graduate School of Management
  • Ross University School of Veterinary Medicine
  • Ross University School of Medicine

EDMC/Dream Center

  • Argosy University
  • The Art Institute (including The Art Institute of Atlanta, The Art Institute of California, and more)
  • Brown Mackie College
  • Illinois Institute of Art
  • Miami International University of Art & Design
  • New England Institute of Art
  • South University
  • Western State University College of Law

Education Affiliates (JLL Partners)

  • All‐State Career School
  • Fortis College
  • Fortis Institute

Edudyne Systems Inc.

  • Career Point College

Empire Education Group

  • Empire Beauty School

Everglades College, Inc.

  • Everglades University
  • Keiser University

FastTrain

  • FastTrain

Full Sail University

Globe Education Network

  • Globe University
  • Minnesota School of Business

Graham Holdings Company (Kaplan)

  • Bauder College
  • Kaplan Career Institute
  • Kaplan College
  • Mount Washington College
  • Purdue University Global

Grand Canyon Education, Inc.

  • Grand Canyon University

Infilaw Holding, LLC

  • Arizona Summit Law School
  • Charlotte School of Law
  • Florida Coastal School of Law

International Education Corporation

  • Florida Career College
  • United Education Institute

ITT Educational Services Inc.

  • ITT Technical Institute

JTC Education, Inc.

  • Gwinnett College
  • Medtech College
  • Radians College

Laureate Education, Inc

  • Walden University

Leeds Equity Partners V, L.P.

  • Florida Technical College
  • National University College
  • NUC University

Liberty Partners

  • Concorde Career College
  • Concorde Career Institute

Lincoln Educational Services Corporation

  • International Technical Institute
  • Lincoln College of Technology
  • Lincoln Technical Institute

Mark A. Gabis Trust

  • Daymar College

Mission Group Kansas, Inc.

  • Wright Business School
  • Wright Career College

Premier Education Group L.P.

  • American College for Medical Careers
  • Branford Hall Career Institute
  • Hallmark Institute of Photography
  • Hallmark University
  • Harris School of Business
  • Institute for Health Education
  • Micropower Career Institute
  • Suburban Technical School
  • Salter College

Quad Partners LLC

  • Beckfield College
  • Blue Cliff College
  • Dorsey College

Remington University, Inc. (Remington College)

  • Remington College

Southern Technical Holdings, LLC

  • Southern Technical College

Star Career Academy

  • Star Career Academy

Strayer University

Sullivan and Cogliano Training Center, Inc.

  • Sullivan and Cogliano Training Centers

TCS Education System

  • Chicago School of Professional Psychology

Vatterott Educational Centers, Inc.

  • Court Reporting Institute of St Louis
  • Vatterott College

Wilfred American Education Corp.

  • Robert Fiance Beauty Schools
  • Robert Fiance Hair Design Institute
  • Robert Fiance Institute of Florida
  • Wilfred Academy
  • Wilfred Academy of Beauty Culture
  • Wilfred Academy of Hair & Beauty Culture

Willis Stein & Partners (ECA)

  • Brightwood Career Institute
  • Brightwood College
  • New England College of Business and Finance
  • Virginia College

Friday, November 15, 2024

Seeking Whistleblowers in Higher Education

The Higher Education Inquirer is seeking whistleblowers who can tell us what is happening in higher education as the Trump Administration takes control over the federal government. The information needs to be reliable and credible. Leads are fine, but verifiable documents are better. 

We are particularly interested in obtaining information related to the US Department of Education, Department of Homeland SecurityDepartment of Veterans Affairs, Department of Defense, Department of Labor, the Federal Trade Commission, and other agencies related to higher education and employment. 

We are also interested in those involved in higher education administration and finance, particularly at elite universities and state flagship universities. With a few exceptions, we expect university presidents at elite universities to stay quiet, clamp down further on dissent and fall in line with any new policies, as the threat to tax them at higher rates becomes a concern. 

In the past we have relied heavily on Freedom of Information Act requests, which often take months, and multiple efforts, to obtain important data. Sometimes the information is delayed for years or never comes. And right now, we can't afford to wait.  

Since 2016, HEI has recruited a number of courageous people for inside information about for-profit colleges.  This has included informants from the University of Phoenix, Ashford University (aka University of Arizona Global), and Kaplan University (aka Purdue University Global) and the lead generators they schools have hired. 

We have also communicated with people associated with online program managers, such as 2U and Academic Partnerships.  

All of this information has been helpful in exposing the back rooms of the higher education business

Now, more than ever, we need information that folks won't find anytime soon in other news outlets.  News that workers, consumers, and their families can use to make better decisions about their life choices. 

Wednesday, October 23, 2024

College Inc. Redux is Overdue

We desperately need a PBS Frontline updating of College Inc. This 2010 documentary by Martin Smith and Rain Media took us behind the curtains, into the big business of US for-profit higher education. At the time, College Inc. made an important statement: that for-profit higher education had become a racket, funded by greedy Wall Street investors, and that government oversight was necessary to rein in the worst abuses at schools like Corinthian Colleges and Ashford University.

 
 
From 2010 to 2012, the Senate Harkin Commission researched and exposed the systemic abuses of the largest for-profit colleges. And under President Obama, some of these abuses were addressed through policy changes at the US Department of Education, Department of Veterans Affairs, and Department of Defense. 
 
Times Have Changed, Not In a Good Way
 
Much has happened in the last decade and a half since College Inc. was produced. US higher education did not become less predatory, even as a number of for-profit colleges (Corinthian Colleges, ITT Tech, Art Institutes, Le Cordon Bleu, and Virginia College) were shuttered. Republicans worked to ensure that meaningful policy changes, like gainful employment safeguards, were blocked. And some of the worst predators (Kaplan and Ashford) morphed into businesses owned by state universities (Purdue and University of Arizona).
 
Online education has become pervasive despite concerns about its effectiveness. Content creators and facilitators have replaced instructors at large robocolleges like Southern New Hampshire University, Grand Canyon University, Liberty University Online, and the University of Phoenix
 
The for-profit (aka neoliberal) mentality has spread. Online Program Managers (OPMs) have brought for-profit education to non-profit institutions, carrying with it an enormous cost to consumers. Advertising and marketing has become out of control, helping fuel a manufactured College Mania of anxious parents and their children. 
 
Despite the College Mania, folks have become more skeptical of higher education, and for good reason. Student loan debt has further crippled the lives of millions of Americans as Republicans have stepped in to block debt forgiveness. Community colleges and some state universities have gone through significant enrollment declines. Small colleges have closed. And elite colleges have become more wealthy and powerful and controversial. Something not on the radar in the 2010 documentary or in popular culture at the time. 

Sunday, October 13, 2024

Guild (Education) No Longer Glitters: Layoffs, Toxic Work Environment, Questionable Acquisition

Here's our latest analysis of Guild (formerly Guild Education) based on a limited amount of publicly available data. Guild is a third-party provider of adult education, connecting big corporations like Walmart, JP Morgan, Tesla, and Disney with online schools like Purdue University Global (Purdue University's robocollege) and e-Cornell (Cornell's online school). 

For years, Guild Education received a substantial amount of positive press, which put them on our radar in 2021. We and others in the education world were wary of all the hype. Forbes was a big contributor to Guild's rise, along with its supporters: Silicon Valley Bank, ASU+GSV, Steph Curry, OprahJohny C. Taylor Jr., Michael Horn, and Kenneth Chenault. And Guild had political ties with Mae Podesta, a daughter of Democratic Party powerbroker John Podesta.

In 2023, Guild was again on the radar as the edtech meltdown was occurring and investor money was drying up, especially in Silicon Valley. In September of 2024, Disney cut back on its Guild-managed education program.

Since Guild is a private, for-profit company, this limits our ability to fully assess the company, including its value. It appears Guild has not received a capital infusion since the summer of 2022, and there is no indication that it has ever been profitable. Valuations.fyi reports that Guild's value has dropped from a peak of $4.4B in 2022 to $1.3B in 2024.

The last two years Guild has suffered significant layoffs, and its charismatic CEO Rachel Romer, who suffered a stroke, was replaced by a less popular Bijal Shah (who only has a 37 percent favorability rating on Glassdoor). The edtech company has gone through major transitions, including a rebranding, while downsizing its core business. In early 2024, Guild announced that it was offering AI training. More recently, it has acquired Nomadic Learning, a platform for educating corporate leadership.

Glassdoor reviews have provided more information that are summarized here:

1. Toxic Work Environment/Hostile leadership: The behavior of senior leadership, particularly the CMO, is described as hostile, manipulative, and discriminatory. 

Lack of empathy: A lack of empathy from leadership towards employees is a recurring theme.

Discrimination: Instances of discrimination, both overt and subtle, are alleged, especially against women and employees of color.
 

2. Unfair Treatment and Inequity/Favoritism: Friends of leadership seem to be favored, regardless of merit or performance.

Unequal treatment: Women and employees of color appear to be disproportionately affected by negative actions, such as layoffs and discrimination.

Limited opportunities for advancement: The focus on "allies" in ERG spaces may limit opportunities for marginalized employees.
 

3. Erosion of Employee Benefits/Reduced holiday time: The removal of holiday time off and restrictions on PTO use have negatively impacted employees' ability to balance work and personal life.

Decreased support for employees: The company's focus on reducing costs has led to a decline in benefits and support for employees.
 

4. Misalignment with Mission/Prioritizing profits over people: The company's actions seem to prioritize financial gain over its stated mission of unlocking opportunity.

Disregard for employee needs: The company's failure to address the needs of its employees, particularly women and caregivers, contradicts its mission.
 

5. Loss of Talent/High turnover: The toxic work environment and declining benefits are likely contributing to a high turnover rate among talented employees.

Loss of marketing talent: The company's reputation is suffering due to the loss of its best marketing talent.

These issues raise serious concerns about Guild Education's culture, leadership, and commitment to its employees and mission. Addressing these problems will be crucial for the company's long-term success.

Why Acquire Nomadic Learning?

There could be several reasons why a company with a toxic work environment and declining employee morale would continue to acquire other businesses:

Diversification: Acquisitions can be seen as a way to diversify the company's revenue streams and reduce its reliance on a single product or service.

Market expansion: Acquiring other companies can help a company expand into new markets or geographic regions.

Synergies: The acquisition of complementary businesses can create synergies that lead to cost savings or increased revenue.

Talent acquisition: Acquisitions can be a way to acquire talented employees or intellectual property.

Short-term financial gains: Acquisitions can sometimes provide short-term financial gains, such as increased revenue or stock price appreciation.

However, it's important to note that these reasons may not be sufficient to justify the acquisition of other businesses if the company's internal problems are not addressed. A toxic work environment and declining employee morale can negatively impact a company's ability to retain talent, attract customers, and innovate.

It's possible that the company's leadership believes that acquisitions can help to mask or distract from the underlying problems. However, this is a short-term solution that is unlikely to be sustainable in the long run.

To truly improve its situation, Guild Education will need to address the root causes of its problems, including the toxic work environment, declining employee morale, and misalignment with its mission.

Monday, September 30, 2024

"White Labeling" in Online Higher Education: Simplilearn

Yesterday the NY Times published an article titled "Students Paid Thousands for a Caltech Boot Camp. Caltech Didn’t Teach It." The scandal is likely larger than this NYT article and the small, but important, bits of information in it. Simplilearn, the edtech company involved in the scheme, but not named in the title, is a growing for-profit business with offices in Bengaluru, India and San Francisco. 

What makes the story interesting for consumers and consumer advocates is that like 2U-edX, we find another online program manager, Simplilearn, peddling elite university certificates that may not work out for those seeking better work opportunities. What makes the story doubly interesting is that Blackstone, a company with a trillion dollars in assets under management, holds a controlling interest in Simplilearn. 

What makes it triply interesting (and not noted by the NY Times) is that GSV Ventures has also been involved in Simplilearn.  GSV Ventures includes a number of high-profile names in education, business, and edtech, including Arne Duncan, Johny C. Taylor, Jr., Michael Moe, and Michael Horn.  

Simplilearn also markets online certificates with other elite, brand names, including Purdue University, University of Massachusetts, Brown University, and UC San Diego. In June, Simplilearn stated that it was growing dramatically in revenue (35-45%) and becoming profitable. Consumers on Reddit, however, have made critical remarks about Simplilearn bootcamps. 


Students can use Splitit, ClimbCredit or Klarna for buy now, pay later financing. 

"White Labeling" in Edtech

According to edtech innovator and pioneer John Katzman (Noodle), "White labeling is done everywhere; your GE microwave is not made by GE, and Walgreens doesn't make ibuprofen. And note that these are non-credit, non-accredited programs. Still, I wouldn't put my university's name on other peoples' programs without clear disclosure. Tech and marketing are one thing; teaching and academic advisement are at the core of what a university does."

HEI Values Your Feedback

If there is anyone who has attended one of these bootcamps, please let us know how you financed the program and whether it has resulted in a positive or negative return on investment.


Related links:
Edtech Meltdown

Sunday, September 29, 2024

Layoffs in Higher Education

The Layoff.com is a "simple discussion board" for workers who would like to learn more about the rumors or possibility of job cuts in their organization. It's also been helpful for us to understand what has been happening behind the scenes in the US Higher Education business. 

We have been observing and participating on this website for more than a dozen years, watching the fall of Corinthian Colleges (Everest College, Wyotech, and Heald), ITT Tech, Education Management Corporation (the Art Institutes and South University), the partial collapse of Apollo Group (University of Phoenix), Perdoceo (formerly Career Education Corporation), and Laureate International, and the transformation of Kaplan University to Purdue University Global and Bridgepoint Education (Ashford University) to University of Arizona Global.   
 
 
 
As the College Meltdown has advanced, we have also observed a number of private schools collapse and public colleges and universities struggle. As enrollments continue to drop, we can expect more layoffs to occur and for education related businesses to struggle more.  
 
The contents of this article are updated periodically, to illustrate trends in the College Meltdown.  The most recent update was published October 29, 2024.  2U, the online program manager for elite university certificates has been the poster child in 2024, but there are many other companies and institutions in peril.  

 
 
 
 

 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 


 
 
 
 
 
 
 

 
Wittenberg University 

Thursday, September 26, 2024

Wealth and Want Part 4: Robocolleges and Roboworkers

The rise of online-only education has been a double-edged sword. While it has expanded access to higher education, it has also introduced a new breed of institutions (robocolleges), students (robostudents), and workers (roboworkers). These accredited online universities are for-profit, non-profit, secular, and Christian, but the all share similar characteristics. 

Robocolleges prioritize profit over pedagogy, churning out ambitious and busy working-class professionals in fields like education, medicine, and business--and hundreds of billions of dollars in student loan debt. These schools include Southern New Hampshire University, Grand Canyon University, Liberty University Online, University of Maryland Global, University of Phoenix, Purdue University Global, University of Arizona Global Campus, Walden University, Capella University, and Colorado Tech.  A list of America's largest robocolleges is here.

The Robocollege Model

Robocolleges are characterized by their reliance on technology to deliver education at scale. They often employ automated systems for course content delivery, student assessment, and even faculty interaction. While this can reduce costs, it can also lead to a dehumanized and impersonal learning experience.

  • Aggressive Marketing and Recruitment: Robocolleges often employ aggressive marketing tactics to attract students, including misleading advertisements and high-pressure sales techniques. These tactics can lead students to make hasty decisions without fully considering the financial implications of their enrollment.
  • High Tuition Costs: Robocolleges typically charge significantly higher tuition rates compared to public and nonprofit institutions. This is often justified by claims of providing a superior education or specialized programs, but the quality of education may not always align with the cost.
  • Lack of Faculty Interaction: Many robocolleges rely heavily on pre-recorded lectures and automated feedback systems. This can deprive students of the valuable mentorship and guidance that comes from interacting with experienced faculty.
  • Shallow Curriculum: To maximize enrollment and revenue, robocolleges may offer overly broad or superficial curricula. This can result in graduates who lack the depth of knowledge and critical thinking skills required for professional success.
  • Focus on Quantity Over Quality: Robocolleges often prioritize churning out graduates rather than ensuring their academic excellence. This can lead to a decline in standards and a dilution of the value of their degrees.
  • Limited Academic Support: Robocolleges may have fewer resources and support services compared to traditional institutions, which can make it difficult for students to succeed academically. This can result in increased dropout rates and prolonged time to graduation, leading to higher overall costs.
  • Poor Job Placement Rates: Graduates of robocolleges may struggle to find employment in their chosen fields or secure jobs that pay enough to justify the high cost of their education. This can make it challenging to repay student loans, especially if the loans are based on the expected earning potential of the degree.

The Impact on Professional Fields

  • Education: Substandard educators can harm students' learning outcomes and contribute to a cycle of educational inequality.
  • Medicine: Substandard medical professionals can pose a serious risk to patient safety and health. 
  • Business: Graduates from robocolleges may lack the practical skills and business acumen needed to succeed in the competitive job market. 
  • Government: Graduates may lack essential interpersonal skills like communication, negotiation, conflict resolution, and team building.  

 

Consequences of Student Debt on Roboworkers:

  • Delayed Major Life Milestones: Student debt can delay major life milestones such as buying a home, starting a family, or pursuing further education.
  • Financial Stress and Anxiety: The burden of student debt can lead to significant financial stress and anxiety, impacting overall well-being.
  • Limited Economic Mobility: High levels of student debt can limit economic mobility, making it difficult for individuals to achieve their financial goals and improve their standard of living.

Addressing the Problem

To address the issue of substandard professionals produced by robocolleges, several measures can be taken:

  • Increased Oversight: Regulatory bodies should strengthen oversight of online institutions to ensure they meet minimum quality standards.
  • Transparency: Robocolleges should be required to disclose their faculty qualifications, course delivery methods, and student outcomes.
  • Accreditation Reform: Accreditation standards should be updated to reflect the unique challenges and opportunities of online education.
  • Consumer Awareness: Students should be made aware of the potential risks of enrolling in robocolleges and encouraged to research institutions carefully.

While online education can be a valuable tool, it is essential to hold institutions accountable for the quality of education they provide. By addressing the shortcomings of robocolleges, we can ensure that online learning continues to be a force for positive change in higher education.

Related links:

Robocollege Update (2024)

Robocolleges, Artificial Intelligence, and the Dehumanization of Higher Education (2023)