The Expanding Crisis in U.S. Higher Education: OPMs, Student Loan Servicers, Deregulation, Robocolleges, AI, and the Collapse of Accountability

Across the United States, higher education is undergoing a dramatic and dangerous transformation. Corporate contractors, private equity firms, automated learning systems, and predatory loan servicers increasingly dictate how the system operates—while regulators remain absent and the media rarely reports the scale of the crisis. The result is a university system that serves investors and advertisers far more effectively than it serves students.

This evolution reflects a broader pattern documented by Harriet A. Washington, Alondra Nelson, Elisabeth Rosenthal, and Rebecca Skloot: institutions extracting value from vulnerable populations under the guise of public service. Today, many universities—especially those driven by online expansion—operate as financial instruments more than educational institutions.

The OPM Machine and Private Equity Consolidation

Online Program Managers (OPMs) remain central to this shift. Companies like 2U, Academic Partnerships—now Risepoint—and the restructured remnants of Wiley’s OPM division continue expanding into public universities hungry for tuition revenue. Revenue-sharing deals, often hidden from the public, let these companies keep up to 60% of tuition in exchange for aggressive online recruitment and mass-production of courses.

Much of this expansion is fueled by private equity, including Vistria Group, Apollo Global Management, and others that have poured billions into online contractors, publishing houses, test prep firms, and for-profit colleges. Their model prioritizes rapid enrollment growth, relentless marketing, and cost-cutting—regardless of educational quality.

Hyper-Deregulation and the Dismantling of ED

Under the Trump Administration, the federal government dismantled core student protections—Gainful Employment, Borrower Defense, incentive-compensation safeguards, and accreditation oversight. This “hyper-deregulation” created enormous loopholes that OPMs and for-profit companies exploited immediately.

Today, the Department of Education itself is being dismantled, leaving oversight fragmented, understaffed, and in some cases non-functional. With the cat away, the mice will play: predatory companies are accelerating recruitment and acquisition strategies faster than regulators can respond.

Servicers, Contractors, and Tech Platforms Feeding on Borrowers

A constellation of companies profit from the student loan system regardless of borrower outcomes:

• Maximus (AidVantage), which manages huge portfolios of federal student loans under opaque contracts.

• Navient, a longtime servicer repeatedly accused of steering borrowers into costly options.

• Sallie Mae, the original student loan giant, still profiting from private loans to risky borrowers.

• Chegg, which transitioned from textbook rental to an AI-driven homework-and-test assistance platform, driving new forms of academic dependency.

Each benefits from weak oversight and an increasingly automated, fragmented educational landscape.

Robocolleges, Robostudents, Roboworkers: The AI Cascade

Artificial Intelligence has magnified the crisis. Universities, under financial pressure, increasingly rely on automated instruction, chatbot advising, and algorithmic grading—what can be called robocolleges. Students, overwhelmed and unsupported, turn to AI tools for essays, homework, and exams—creating robostudents whose learning is outsourced to software rather than internalized.

Meanwhile, employers—especially those influenced by PE-backed workforce platforms—prioritize automation, making human workers interchangeable components in roboworker environments. This raises existential questions about whether higher education prepares people for stable futures or simply feeds them into unstable, algorithm-driven labor markets.

FAFSA Meltdowns, Fraud, and Academic Cheating

The collapse of the new FAFSA system, combined with widespread fraudulent applications, has destabilized enrollment nationwide. Colleges desperate for students have turned to risky recruitment pipelines that enable identity fraud, ghost students, and financial manipulation of aid systems.

Academic cheating, now industrialized through generative AI and contract-cheating platforms, further erodes the integrity of degrees while institutions look away to protect revenue.

Advertising and the Manufacture of “College Mania”

For decades, advertising has propped up the myth that a college degree—any degree, from any institution—guarantees social mobility. Universities, OPMs, lenders, test-prep companies, and ed-tech platforms spend billions on marketing annually. This relentless messaging drives families to take on debt and enroll in programs regardless of cost or quality.

College mania is not organic—it is manufactured. Advertising convinces the public to ignore warning signs that would be obvious in any other consumer market.

A Media Coverage Vacuum

Despite the scale of the crisis, mainstream media offers shockingly little coverage. Investigative journalism units have shrunk, education reporters are overstretched, and major outlets rely heavily on university advertising revenue. The result is a structural conflict of interest: the same companies responsible for predatory practices often fund the media organizations tasked with reporting on them.

When scandals surface—FAFSA failures, servicer misconduct, OPM exploitation—they often disappear within a day’s news cycle. The public remains unaware of how deeply corporate interests now shape higher education.

The Emerging Picture

The U.S. higher education system is no longer simply under strain—it is undergoing a corporate and technological takeover. Private equity owns the pipelines. OPMs run the online infrastructure. Tech companies moderate academic integrity. Servicers profit whether borrowers succeed or fail. Advertisers manufacture demand. Regulators are missing. The media is silent.

In contrast, many other countries maintain strong limits on privatization, enforce strict quality standards, and protect students as consumers. As Washington and Rosenthal argue, exploitation persists not because it is inevitable but because institutions allow—and profit from—it.

Unless the U.S. restores meaningful oversight, reins in private equity, ends predatory revenue-sharing models, rebuilds the Department of Education, and demands transparency across all contractors, the system will continue to deteriorate. And students, especially those already marginalized, will pay the price.

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Sources (Selection)

Harriet A. Washington – Medical Apartheid; Carte Blanche
Rebecca Skloot – The Immortal Life of Henrietta Lacks
Elisabeth Rosenthal – An American Sickness
Alondra Nelson – Body and Soul
Stephanie Hall & The Century Foundation – work on OPMs and revenue sharing
Robert Shireman – analyses of for-profit colleges and PE ownership
GAO (Government Accountability Office) reports on OPMs and student loan servicing
ED OIG and FTC public reports on oversight failures (various years)
National Student Legal Defense Network investigations
Federal Student Aid servicer audits and public documentation

Preston Cooper Is Wrong: Enrollment Is Only One of Higher Education’s Many Crises

In a recent American Enterprise Institute article, Preston Cooper insists that the post-2010 collapse in college enrollment is “a correction, not a crisis.” According to Cooper, students are becoming more discerning consumers, abandoning low-value colleges and low-ROI degrees while flocking to higher-quality institutions and more lucrative majors. In this narrative, the system is simply shedding inefficiencies. The market is working.

But this argument is incomplete to the point of distortion. Enrollment decline is not a tidy market correction. It is a symptom of profound structural problems: affordability, inequality, political interference, labor exploitation, deteriorating academic quality, widespread cheating, and the growing reliance on “robocolleges” and automated learning platforms with questionable educational value. Cooper’s analysis ignores all of this and reduces higher education to a single variable—student choices—when the system is being reshaped by forces far larger and more corrosive than consumer preference.

Affordability remains the biggest barrier to access. Surveys repeatedly show that adults who never enrolled or who dropped out cite cost as their primary obstacle, and higher education leaders themselves acknowledge that families often do not understand the real price until they are already overwhelmed. Tuition, fees, housing, food, and transportation are enough to make college inaccessible for millions. This is not a sign of students shopping wisely; it is evidence of a system that has priced out vast segments of the population.

Cooper’s argument also ignores how structural inequalities determine who even reaches the point of decision-making. Research from multiple institutions shows that disparities in academic preparation—rooted in racial segregation, school funding inequity, socioeconomic status, and access to quality teachers—heavily influence college-going patterns. Students from under-resourced schools or low-income families do not have equal access to information, support systems, or opportunities. The idea that they are “choosing” not to attend low-value schools disregards the constraints that shape those choices.

Meanwhile, colleges themselves are destabilizing. Shrinking enrollments and stagnant public funding have produced financial crises across the sector. Even reputable institutions rely on aggressive discounting, program cuts, hiring freezes, and dependence on contingent faculty. Student support services shrink while administrative costs continue to rise. Cooper’s framing of “let the weak fail” overlooks the collateral damage: students denied needed resources, programs eliminated, and entire communities harmed when regional colleges collapse.

The crisis extends beyond finances. Students’ freedom of speech is increasingly under pressure as state legislatures, governors, and politically reactive boards restrict curricula, censor faculty, and monitor student organizations. Expression around race, inequality, gender, and geopolitical issues is under surveillance or actively punished. Whether driven by conservative politics, donor pressure, or administrative fear of controversy, the suppression of student and faculty voices undermines the university’s democratic mission.

Cooper also fails to address the degrading working conditions of adjunct faculty, who now make up the majority of instructors. Adjuncts often earn poverty-level wages, lack health insurance, and have no job security. Many teach at multiple institutions simply to survive. The system Cooper describes as “self-correcting” rests on the exploitation of the people responsible for delivering the education students are supposedly choosing.

Then there are the emerging problems he completely ignores: robocolleges and AI-driven instruction. As institutions cut costs, many outsource teaching to automated platforms, online mega-providers, and algorithmic tutoring systems. These “robocolleges” promise efficiency but often deliver shallow instruction, predatory recruitment, weakened student support, and minimal human interaction. They generate revenue, but not always learning. Cooper assumes that students are leaving low-value institutions, yet many of these automated systems are themselves low-value—and increasingly difficult to regulate or evaluate.

The rise of automated education connects directly to another crisis: academic integrity. AI-assisted cheating is now widespread across campuses. Students, overwhelmed by cost pressures, mental health struggles, large class sizes, and insufficient support, increasingly rely on AI tools to complete assignments without understanding the material. Instructors struggle to identify misconduct, institutions scramble to respond, and genuine learning becomes harder to guarantee. This is not the sign of a system “correcting” itself. It is evidence of a sector that has lost its footing and is failing to uphold educational standards.

Cooper’s argument rests on the assumption that higher education should primarily be judged by short-term labor-market returns. But higher education is more than a job-training pipeline. It is a public good that supports social mobility, civic participation, community development, scientific and cultural advancement, and democratic life. A system that suppresses speech, exploits faculty, overrelies on automated instruction, and cannot distinguish real learning from AI-generated work is not corrected. It is in crisis.

The enrollment decline is real, but it is only the surface. Beneath it lies a system plagued by affordability barriers, entrenched inequality, political intrusion, labor precarity, academic degradation, technological misuse, and rising distrust. To call this a “correction” is to look away from the deeper rot. For students, educators, and communities, it is a crisis—one that demands urgent structural reform rather than market-based optimism.

Sources
National Association of Student Financial Aid Administrators (NASFAA). “The Biggest Barriers to Higher Education Enrollment Are Cost and Lack of Financial Aid.”
Inside Higher Ed. “Student Success Leaders Worry About Affordability, AI, and DEI.”
Brookings Institution. “Persistent Gaps in Academic Preparation Generate College Enrollment Disparities.”
Deloitte Insights. “Top Risks in Higher Education.”
Independent Institute. “Higher Education’s Triple Crisis.”
PEN America. “Tracking Campus Free Speech Legislation and Suppression.”
American Federation of Teachers / AAUP. “The Gig Academy: Precarity and the Exploitation of Adjunct Labor.”
The Century Foundation. Analyses of Online Program Management (OPM) and automated higher education risks.
Inside Higher Ed and Times Higher Education reporting on AI-driven cheating and academic integrity.

The Link Between Greed and Efficiency

In the mythology of American capitalism, “efficiency” is the magic word that justifies austerity for workers, rising tuition for students, and ever-expanding wealth for administrators, financiers, and institutional elites. It is framed as neutral, technocratic, and rational. In reality, efficiency in higher education has become inseparable from greed, functioning as a mask for extraction and consolidation.

Universities and their sprawling medical centers have become some of the largest landowners and employers in the cities they inhabit. As Devarian Baldwin has shown, these institutions operate as urban empires, expanding aggressively into surrounding neighborhoods, raising housing costs, displacing long-time residents, and reshaping cities to suit institutional priorities. University medical centers, nominally nonprofit, consolidate smaller hospitals, close services deemed unprofitable, and charge some of the highest healthcare prices in the nation. These operations are justified as efficiency or economic development, yet they often destabilize the communities they claim to serve.

Endowments, some exceeding fifty billion dollars at elite institutions, have become central to this dynamic. Managed like hedge funds, these pools of capital are heavily invested in private equity, venture capital, real estate, and derivatives. The financial logic of endowment management now shapes university priorities, shifting focus from public service and learning to capital accumulation, investor returns, and risk management. Efficiency is defined not by educational outcomes but by the growth of financial assets.

This culture of extraction has been amplified by decades of government austerity. Public funding for higher education has steadily declined since the 1980s, forcing institutions to behave like corporations. At the same time, the aging Baby Boomer generation is creating unprecedented financial pressures on Social Security, Medicare, and healthcare systems, leaving public coffers stretched thin and reinforcing a winner-take-all national mentality. In this environment, universities compete fiercely for students, research dollars, donors, and prestige, producing conditions ripe for exploitation.

Outsourcing has become a standard method to achieve “efficiency.” Universities frequently contract out food service, custodial work, IT, housing management, and security. Workers employed by these contractors often face lower wages, fewer benefits, and higher turnover, while administrators present these arrangements as cost-saving measures. Meanwhile, administrative layers within institutions continue to expand, creating a managerial class that oversees growth and strategy while teaching budgets shrink. As Marc Bousquet has argued, the corporate-style management model displaces faculty governance and treats students and staff as revenue streams rather than participants in a shared educational mission.

The adjunctification of the faculty exemplifies efficiency as exploitation. Contingent instructors now teach the majority of classes in American higher education, earning poverty-level wages without benefits while juggling multiple teaching sites. Institutions call this “flexibility” and “cost containment,” but in reality it transfers value from instruction to administrative overhead, athletics, real estate, and financial operations, all while reducing the quality of education and undermining academic continuity.

The rise of Online Program Managers, or OPMs, further illustrates the fusion of greed and efficiency. These companies design, manage, and market entire online degree programs, often taking forty to seventy percent of tuition revenue. While presented as efficiency partners, OPMs aggressively recruit students, inflate costs, and minimize academic oversight. Their business model mirrors the exploitative strategies of for-profit colleges, which pioneered high-cost, low-quality instruction combined with heavy marketing to capture federal loan dollars. The collapse of chains such as Corinthian, ITT, and EDMC left millions of borrowers with debt and no degree, yet the model persists inside nonprofit universities through OPMs and algorithm-driven online programs.

“Robocolleges” represent the latest evolution of this trend. AI-driven instruction, predictive analytics, automated grading, and digital tutoring promise unprecedented efficiency, but they often replace human educators, reduce pedagogical oversight, exploit student data, and prioritize enrollment growth over educational quality. Efficiency here serves the financial bottom line rather than the learning or well-being of students.

The result of these extractive practices is a national crisis of student debt, now exceeding one trillion dollars. Students borrow to cover skyrocketing tuition, outsourced services, underpaid instruction, and the costs of programs shaped by OPMs or automated platforms. Debt is not an accident of the system; it is the intended outcome, a mechanism for transferring public resources and student labor into private profit.

The broader social context intensifies the problem. Higher education exists in a winner-take-all, financialized society, where resources flow upward and the majority of people are told to compete harder, work longer, and borrow more. Universities have internalized this ideology, acting as both symbols and engines of extraction. Efficiency, under this paradigm, is defined not by the effectiveness of teaching or research but by the expansion of institutional power, wealth, and influence.

True efficiency would look very different. It would invest in educators rather than contractors, stabilize academic labor rather than exploit it, serve surrounding communities rather than displace them, expand learning opportunities rather than debt, and prioritize democratic governance over corporate-style hierarchy. Efficiency should measure how well institutions serve the public good, not how well they protect endowment returns, OPM profits, or administrative salaries.

Until such a redefinition occurs, efficiency will remain one of the most powerful tools of extraction in American higher education, a rhetorical justification for greed disguised as rational management.

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Sources

Devarian Baldwin, In the Shadow of the Ivory Tower
Marc Bousquet, How the University Works
Tressie McMillan Cottom, Lower Ed
Christopher Newfield, The Great Mistake
Sara Goldrick-Rab, Paying the Price
Government reports on for-profit colleges, student debt, and OPMs
Research on higher education financialization, outsourcing, and austerity policies

The College Meltdown Index: Profiting from the Wreckage of American Higher Education

“Education, once defended as a public good, now functions as a vehicle for private gain.”

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From Collapse to Contagion

The College Meltdown never truly ended—it evolved.

After a decade of spectacular for-profit implosions, the higher education sector has reconstituted itself around new instruments of profit: debt servicing, edtech speculation, and corporate “partnerships” that disguise privatization as innovation.

The College Meltdown Index—tracking a mix of education providers, servicers, and learning platforms—reveals a sector in quiet decay.

Legacy for-profits like National American University (NAUH) and Aspen Group (ASPU) trade at penny-stock levels, while Lincoln Educational (LINC) and Perdoceo (PRDO) stumble through cost-cutting cycles.

Even the supposed disruptors—Chegg (CHGG), Udemy (UDMY), and Coursera (COUR)—are faltering as user growth plateaus and AI reshapes their value proposition.

Meanwhile, SoFi (SOFI), Sallie Mae (SLM), and Maximus (MMS) thrive—not through learning, but through the management of debt.

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The Meltdown Graveyard

Below lies a sampling of the education sector’s ghost tickers—the silent casualties of a system that turned public trust into private loss.

Symbol	Institution	Status	Approx. Closure/Delisting
CLAS.U	Class Technologies	Defunct	2024
INST	Instructure (pre-acquisition)	Acquired by Thoma Bravo	2020
TWOUQ	2U, Inc.	Bankrupt	2025
CPLA	Capella University	Merged with Strayer (Strategic Ed.)	2018
ESI-OLD	ITT Technical Institute	Defunct	2016
EDMC	Education Management Corporation	Defunct	2018
COCO-OLD	Corinthian Colleges	Defunct	2015
APOL	Apollo Education Group (U. of Phoenix)	Taken Private	2017

Each ticker represents not only a failed business model—but a generation of indebted students.

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The Phoenix That Shouldn’t Have Risen

No institution better symbolizes this moral decay than the University of Phoenix and Phoenix Education Partners (PXED).

At its height, Phoenix enrolled nearly half a million students. By 2017, following federal investigations and mass defaults, Apollo Education Group—its parent company—collapsed under scrutiny.

But rather than disappearing, Phoenix was quietly resurrected through a private equity buyout led by Apollo Global Management, Vistria Group, and Najafi Companies.

Freed from public oversight, the university continued to enroll vulnerable adult learners, harvesting federal aid while shedding accountability.

In 2023, the University of Idaho’s proposed acquisition of Phoenix provoked national outrage, forcing state officials to confront a basic question: Should a public university absorb a for-profit brand built on exploitation?

The deal collapsed—but the temptation to monetize Phoenix’s infrastructure remains. In 2025, a small portion became publicly traded.  Its call centers and online systems remain models of enrollment efficiency, designed to extract just enough engagement to secure tuition payments.

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From Education to Extraction

The sector’s transformation reveals a deeper moral hazard.

If students succeed, investors profit.
If students fail, federal subsidies and servicer contracts ensure the money keeps flowing.

Executives face no downside. Shareholders are protected. The losses fall on students and taxpayers.

In this sense, the “meltdown” is not a market failure—it’s a market design.

“The winners are those who most efficiently extract value from hope.”

Public universities increasingly partner with private Online Program Managers (OPMs), leasing their brands to companies that control marketing, pricing, and student data. The once-clear line between public and for-profit education has blurred beyond recognition.

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The Quiet Winners of Collapse

A few companies continue to prosper by aligning with “practical” or “mission-safe” sectors:

• Adtalem (ATGE) in nursing and health education,

• Grand Canyon Education (LOPE) in faith-branded online degrees,

• Bright Horizons (BFAM) in corporate childcare and workforce training.

Yet all remain heavily dependent on public dollars and tax incentives. The state subsidizes their existence; the market collects the rewards.

Meanwhile, 2U’s bankruptcy leaves elite universities scrambling to explain how a publicly traded OPM, once championed as the future of online learning, could disintegrate overnight—taking with it a network of high-priced “nonprofit” certificate programs.

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A Reckoning Deferred

The College Meltdown Index exposes a system that has internalized its own failures.
Fraud has been replaced by financial engineering, transparency by outsourcing, and accountability by spin.

The real collapse is not in the market—but in moral logic. Education, once the cornerstone of social mobility, has become a speculative instrument traded between hedge funds and holding companies.

Until policymakers—and universities themselves—confront the ethics of profit in higher education, the meltdown will persist, slowly consuming what remains of the public good.

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“The real question is not whether the system will collapse, but who will rebuild it—and for whom.”

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Sources:

• Higher Education Inquirer, College Meltdown 2.0 Index (Nov. 2025)

• SEC Filings (2010–2025)

• U.S. Department of Education, Heightened Cash Monitoring Reports

• An American Sickness – Elisabeth Rosenthal

• The Goosestep – Upton Sinclair

• Medical Apartheid – Harriet A. Washington

• Body and Soul – Alondra Nelson

• The Immortal Life of Henrietta Lacks – Rebecca Skloot

Divestment from Predatory Education Stocks: A Moral Imperative

Calls for divestment from exploitative industries have long been part of movements for social and economic justice—whether opposing apartheid, fossil fuels, or private prisons. Today, another sector demands moral scrutiny: the network of for-profit education corporations and student loan servicers that have turned higher learning into a site of mass indebtedness and despair. From predatory colleges to the companies that profit from collecting on student debt, the system functions as a pipeline of extraction. For those who believe education should serve the public good, the issue is not merely financial—it is moral.

The Human Cost of Predatory Education

For decades, for-profit college chains such as Corinthian Colleges, ITT Tech, the University of Phoenix, DeVry, and Capella targeted low-income students, veterans, single parents, and people of color with high-pressure marketing and promises of career advancement. These institutions, funded primarily through federal student aid, often charged premium tuition for substandard programs that left graduates worse off than when they began.

When Corinthian and ITT Tech collapsed, they left hundreds of thousands of students with worthless credits and mountains of debt. But the collapse did not end the exploitation—it simply shifted it. The business model has re-emerged in online form through education technology and “online program management” (OPM) firms such as 2U, Coursera, and Academic Partnerships. These firms, in partnership with elite universities like Harvard, Yale, and USC, replicate the same dynamics of inflated costs, opaque contracts, and limited accountability.

The Servicing of Debt as a Business Model

Beyond the schools themselves, student loan servicers and collectors—Maximus, Sallie Mae, and Navient among them—have built immense profits from managing and pursuing student debt. Sallie Mae, once a government-sponsored enterprise, was privatized in the 2000s and evolved into a powerful lender and loan securitizer. Navient, its spinoff, became notorious for deceptive practices and aggressive collections that trapped borrowers in cycles of delinquency.

Maximus, a major federal contractor, now services defaulted student loans on behalf of the U.S. Department of Education. These companies profit directly from the misery of borrowers—many of whom are victims of predatory schools or structural inequality. Their incentive is not to liberate students from debt, but to sustain and expand it.

The Role of Institutional Investors

The complicity of institutional investors cannot be ignored. Pension funds, endowments, and major asset managers have consistently financed both for-profit colleges and loan servicers, even after repeated scandals and lawsuits. Public sector pension funds—ironically funded by educators—have held stock in Navient, Maximus, and large for-profit college operators. Endowments that pride themselves on ethical or ESG investing have too often overlooked education profiteering.

Investment firms like BlackRock, Vanguard, and State Street collectively hold billions of dollars in these companies, stabilizing an industry that thrives on the financial vulnerability of students. To profit from predatory education is to participate, however indirectly, in the commodification of aspiration.

Divestment as a Moral and Educational Act

Divesting from predatory education companies and loan servicers is not just an act of conscience—it is an educational statement in itself. It affirms that learning should be a vehicle for liberation, not a mechanism of debt servitude. When universities, pension boards, and faith-based investors divest from corporations like Maximus, Navient, and 2U, they are reclaiming education’s moral purpose.

The divestment movement offers a broader civic lesson: that profit and progress are not synonymous, and that investment must align with justice. Faith communities, student debt activists, and labor unions have made similar stands before—against apartheid, tobacco, and fossil fuels. The same principle applies here. An enterprise that depends on deception, coercion, and financial harm has no place in a socially responsible portfolio.

A Call to Action

Transparency is essential. Pension boards, university endowments, and foundations must disclose their holdings in for-profit education and student loan servicing companies. Independent investigations should assess the human consequences of these investments, particularly their disproportionate impact on women, veterans, and people of color.

The next step is moral divestment. Educational institutions, public pension systems, and religious organizations should commit to withdrawing investments from predatory education stocks and debt servicers. Funds should be redirected to debt relief, community college programs, and initiatives that restore trust in education as a public good.

The corporate education complex—spanning recruitment, instruction, lending, and collection—has monetized both hope and hardship. The time has come to sever public and institutional complicity in this cycle. Education should empower, not impoverish. Divestment is not merely symbolic—it is a declaration of values, a demand for accountability, and a reaffirmation of education’s original promise: to serve humanity rather than exploit it.

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Sources:

• U.S. Department of Education, Borrower Defense to Repayment Reports

• Senate HELP Committee, For Profit Higher Education: The Failure to Safeguard the Federal Investment and Ensure Student Success (2012)

• Consumer Financial Protection Bureau (CFPB) enforcement actions against Navient and Sallie Mae

• The Century Foundation, Online Program Managers and the Public Interest

• Student Borrower Protection Center, Profiting from Pain: The Financialization of the Student Debt Crisis

• Higher Education Inquirer archives

The College Meltdown: A Retrospective

[In 2017, we collaborated with Crush the Street on a video describing the College Meltdown.]  

“Education is not merely a credentialing system; it is a humanizing act that fosters connection, purpose, and community.”

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Origins

The College Meltdown began in the mid-2010s as a blog chronicling the slow collapse of U.S. higher education. Rising tuition, mounting student debt, and corporatization were visible signs, but the deeper crisis was structural: the erosion of public accountability and mission.

By 2015, the warning signs were unmistakable to us. On some campuses, student spaces were closed to host corporate “best practices” conferences. At many schools, adjunct instructors carried the bulk of teaching responsibilities, often without benefits, while administrators celebrated innovation. Higher education was quietly being reshaped to benefit corporations over students and communities — a true meltdown.

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Patterns of the Meltdown

Enrollment in U.S. colleges began declining as early as 2011, reflecting broader demographic shifts: fewer children entering the system and a growing population of older adults. Small colleges, community colleges, and regional public universities were hardest hit, while flagship institutions consolidated wealth and prestige.

Corporate intermediaries known as Online Program Managers (OPMs) managed recruitment, marketing, and course design, taking large portions of tuition while universities retained risk. Fully automated robocolleges emerged, relying on AI-driven templates, predictive analytics, and outsourced grading. While efficient, these systems dehumanized education: students became data points, faculty became monitors, and mentorship disappeared.

“Robocolleges and AI-driven systems reduce humans to data points — an education stripped of connection is no education at all.”

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Feeding the AI Beast

As part of our effort to reclaim knowledge and influence public discourse, we actively contributed to Wikipedia. Over the years, we made more than 12,000 edits on higher education topics, ensuring accurate documentation of predatory practices, adjunct labor, OPMs, and corporatization. These edits both informed the public and, inadvertently, fed the AI beast — large language models and AI systems that scrape Wikipedia for training data now reflect our work, amplifying it in ways we could never have predicted.

“By documenting higher education rigorously, we shaped both public knowledge and the datasets powering AI systems — turning transparency into a tool of influence.”

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Anxiety, Anomie, and Alienation

The College Meltdown documented the mental health toll of these transformations. Rising anxiety, feelings of anomie, and widespread alienation were linked to AI reliance, dehumanized classrooms, insecure faculty labor, and societal pressures. Students felt like credential seekers; faculty suffered burnout.

“Addressing the psychological and social effects of dehumanized education is essential for ethical recovery.”

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Trump, Anti-Intellectualism, and Fear in the Era of Neoliberalism

The project also addressed the broader political and social climate. The Trump era brought rising anti-intellectualism, skepticism toward expertise, and a celebration of market logic over civic and moral education. For many, it was an era of fear: fear of surveillance, fear of litigation, fear of being marginalized in a rapidly corporatized, AI-driven educational system. Neoliberal policies exacerbated these pressures, emphasizing privatization, metrics, and competition over community and care.

“Living under Trump-era neoliberalism, with AI monitoring, corporate oversight, and mass surveillance, education became a space of anxiety as much as learning.”

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Quality of Life and the Call for Rehumanization

Education should serve human well-being, not just revenue. The blog emphasized Quality of Life and advocated for Rehumanization — restoring mentorship, personal connection, and ethical engagement.

“Rehumanization is not a luxury; it is the foundation of meaningful learning.”

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FOIA Requests and Whistleblowers

From the start, The College Meltdown relied on evidence-based reporting. FOIA (Freedom of Information Act) requests were used to obtain internal communications, budgets, and regulatory filings, shining light on opaque practices. Whistleblowers, including adjunct faculty and staff at universities and OPMs, provided firsthand testimony of misconduct, financial malfeasance, and educational dehumanization. Their courage was central to the project’s mission of transparency and accountability.

“Insider testimony and public records revealed the hidden forces reshaping higher education, from corporate influence to predatory practices.”

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Historical Sociology: Understanding the Systemic Collapse

The importance of historical sociology cannot be overstated in analyzing the decline of higher education. By examining the evolution of educational systems, we can identify patterns of inequality, the concentration of power, and the commodification of knowledge. Historical sociology provides the tools to understand how past decisions and structures have led to the current crisis.

“Historical sociology reveals, defines, and formulates patterns of social development, helping us understand the systemic forces at play in education.”

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Naming Bad Actors: Accountability and Reform

A critical aspect of The College Meltdown was the emphasis on naming bad actors — identifying and holding accountable those responsible for the exploitation and degradation of higher education. This included:

• University Administrators: Prioritizing profit over pedagogy.

• Corporate Entities: Robocolleges and OPMs profiting at the expense of educational quality.

• Political Figures and Ultraconservatives: Promoting policies that undermined public education and anti-intellectualism.

“Holding bad actors accountable is essential for meaningful reform and the restoration of education's ethical purpose.”

[In 2016, we called out several bad actors in for-profit higher education, including CEOs Jack Massimino, Kevin Modany, and Todd Nelson.] 

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Existential Aspects of Climate Change

The blog also examined the existential dimensions of climate change. Students and faculty face a dual challenge: preparing for uncertain futures while witnessing environmental degradation accelerate. Higher education itself is implicated, both as a contributor through consumption and as a forum for solutions. The looming climate crisis intensifies anxiety, alienation, and the urgency for ethical, human-centered education.

“Climate change makes the stakes of education existential: our survival, our knowledge, and our moral responsibility are intertwined.”

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Mass Speculation and Financialization

Another critical theme explored was mass speculation and financialization. The expansion of student debt markets, tuition-backed bonds, and corporate investments in higher education transformed students into financial instruments. These speculative dynamics mirrored broader economic instability, creating both a moral and systemic crisis for the educational sector.

“When education becomes a commodity for speculation, learning, mentorship, and ethical development are subordinated to profit and risk metrics.”

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Coverage of Protests and Nonviolent Resistance

The College Meltdown documented student and faculty resistance: tuition protests, adjunct labor actions, and campaigns against predatory OPM arrangements. Nonviolent action was central: teach-ins, sit-ins, and organized campaigns demonstrated moral authority and communal solidarity in the face of systemic pressures, litigation, and corporate intimidation.

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Collaboration and Resistance

Glen McGhee provided exceptional guidance, connecting insights on systemic collapse, inequality, and credential inflation. Guest authors contributed across disciplines and movements, making the blog a living archive of accountability and solidarity:

Guest Contributors:
Bryan Alexander, Ann Bowers, James Michael Brodie, Randall Collins, Garrett Fitzgerald, Erica Gallagher, Henry Giroux, David Halperin, Bill Harrington, Phil Hill, Robert Jensen, Hank Kalet, Neil Kraus, the LACCD Whistleblower, Wendy Lynne Lee, Annelise Orleck, Robert Kelchen, Debbi Potts, Jack Metzger, Derek Newton, Gary Roth, Mark Salisbury, Gary Stocker, Harry Targ, Heidi Weber, Richard Wolff, and Helena Worthen.

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Lessons from the Meltdown

The crisis was systemic. Technology amplified inequality. Corporate higher education rebranded rather than reformed. Adjunctification and labor precarity became normalized. Communities of color and working-class students suffered disproportionately.

Dehumanization emerged as a central theme. AI, automation, and robocolleges prioritized efficiency over mentorship, data over dialogue, and systems over human relationships. Rising anxiety, anomie, and alienation reflected the human toll.

“Rehumanization, mentorship, community, transparency, ethical accountability, and ecological awareness are essential to restore meaningful higher education.”

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Looking Forward

As higher education entered the Trump era, its future remained uncertain. Students, faculty, and communities faced fear under neoliberal policies, AI-driven monitoring, mass surveillance, litigation pressures, ultraconservative influence, climate crises, and financial speculation. Will universities reclaim their role as public goods, or continue as commodified services? The College Meltdown stands as a testament to those who resisted dehumanization and anti-intellectualism. It also calls for Quality of Life, ethical practice, mental well-being, environmental responsibility, and Rehumanization, ensuring education serves the whole person, not just the bottom line. 

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Sources and References

• Washington, Harriet A. Medical Apartheid. Doubleday, 2006.

• Rosenthal, Elisabeth. An American Sickness. Penguin, 2017.

• Skloot, Rebecca. The Immortal Life of Henrietta Lacks. Crown, 2010.

• Nelson, Alondra. Body and Soul. University of Minnesota Press, 2011.

• Paucek, Chip. “2U and the Growth of OPMs.” EdSurge, 2021. link

• Ravitch, Diane. The Death and Life of the Great American School System. Basic Books, 2010.

• Alexander, Bryan. Academia Next. Johns Hopkins University Press, 2020.

• U.S. Department of Education. “Closed School Information.” 2016–2020. link

• Federal Reserve Bank of New York. Student Debt Statistics, 2024. link

• Wayback Machine Archive of College Meltdown Blog: link

Pigs on Parade: The University of Phoenix IPO

Apollo Global Management and Vistria have an offer only a pig would consider: the Phoenix Education Partners IPO.

Touted by Morgan Stanley, Goldman Sachs, Bank of Montreal, Jefferies, and Apollo Global Securities, the offering of Phoenix Education Partners brings the University of Phoenix (PXED) back to public markets—but few fans remain in the audience.

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A Decade of Decline: From Expansion to Erosion

In the early 2000s, the University of Phoenix was hailed as a pioneering force in adult education—cozy campuses near freeway exits and an advanced online infrastructure for working learners earned praise. Its founder John Sperling was seen as visionary.

But by 2010 enrollment had already begun plummeting after reaching nearly 470,000 students, and the school’s academic quality and recruiting ethics were under the microscope. Critics decried “The Matrix,” a perverse scheme where recruiters were aggressively incentivized to push enrollments—no matter the cost.

By 2018, more than 450 locations had shuttered, enrollment was down by approximately 80%, and half the remaining sites were no longer accepting new students. Even Hawaii, Jersey City, Detroit, and other major cities were on the closure list.

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Regulatory Fallout: Lawsuits, Settlements, and Borrower Defenses

From the early 2010s onward, the University of Phoenix (aka UoPX) saw an avalanche of legal scrutiny. In 2019, the FTC leveled a $191 million settlement against it for misleading advertising, including deceptive claims about job placement and corporate partnerships.

By late 2023, 73,740 borrower-defense claims had been filed by former students under federal programs. Many of these were settled under the Sweet v. Cardona class action, with estimates of the university’s potential liability ranging from $200 million to over $1 billion. Meanwhile, nearly one million debtors owed a combined $21.6 billion in student loans—about $22,000 per borrower on average.

Another flashpoint: UoPX agreed to pay $4.5 million in 2024 to settle investigations by California’s Attorney General over military-targeted recruiting tactics.

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The Ownership Unicorn: Apollo, Vistria, and Political Backing

After Apollo Global Management and the Vistria Group acquired UoPX in 2016, the school became a commodified unit in a larger private equity portfolio. The deal brought in figures like Tony Miller, a political insider, as chairman—signaling strategic power play as much as financial management.

Vistria’s broader stable included Risepoint (previously Academic Partnerships), meaning both UoPX and OPM entities were controlled by one private-equity firm—drawing criticism for creating a “for-profit, online-education industrial complex.”

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The IPO Circus: “Pigs on Parade”

Enter the Phoenix Education Partners IPO (PXED), steered onto the market with all the pomp of a carnival but none of the substance. The front-line banks—Morgan Stanley, Goldman Sachs, BMO, Jefferies, Apollo Global Securities—are being paid handsomely to dress up this distressed asset as a growth opportunity.

But here’s what those colorful floats hide:

• Collapse, not comeback. Enrollment and campus infrastructure have withered.

• Debt, not opportunity. Nearly a million debt-laden alumni owe $21.6 billion.

• Liability, not credibility. Borrower defense claims and state investigations continue to mount.

• Profit, not public good. Ownership is consolidated in private equity with political access, not academic mission.

This is a pig in parade attire. Investors are being asked to cheer for ribbon-cutting and banners, while the mud-stained hooves of exploitative business models trudge behind.

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The HEI Verdict

This PXED IPO isn’t a pivot toward better education—it’s a rebrand of an exploitative legacy. From aggressive recruitment of vulnerable populations (“sandwich moms,” military servicemembers) to mounting legal liabilities, the University of Phoenix remains the same broken system.

Investors, regulators, and the public must not be dazzled by slick packaging. The real story is one of failed promises, students carrying lifelong debt, and private equity cashing out. In education, as in livestock, parades are meant to show off—just make sure you're not cheering at the wrong spectacle.

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Sources

• Higher Education Inquirer. Search: University of Phoenix

• Higher Education Inquirer. “The Slow-Motion Collapse of America’s Largest University” (2018)

• Higher Education Inquirer. “University of Phoenix Collapse Kept Quiet” (2019)

• Higher Education Inquirer. “Fraud Claims Against University of Phoenix” (2023)

• Higher Education Inquirer. “University of Phoenix Uses ‘Sandwich Moms’ in Recruiting” (2025)

• Higher Education Inquirer. “What Do the University of Phoenix and Risepoint Have in Common?” (2025)

• Federal Trade Commission. “FTC Obtains $191 Million Settlement from University of Phoenix” (2019)

• Sweet v. Cardona Settlement Documents (2022–2023)

• California Attorney General. “University of Phoenix to Pay $4.5 Million Over Deceptive Military Recruiting” (2024)

When American Greed is the Norm

Greed is no longer a sin in America—it’s a system. It’s a curriculum. It’s a badge of success. In the American higher education marketplace, greed is not the exception. It’s the norm.

We see it in the bloated salaries of university presidents who deliver austerity to everyone but themselves. We see it in billion-dollar endowments hoarded like dragon’s gold while students drown in debt. We see it in the metastasizing ranks of middlemen—consultants, online program managers, enrollment optimization firms—who profit off the dreams and desperation of working-class families.

But greed in American higher education is more than a few bad actors or golden parachutes. It is institutionalized, normalized, and weaponized.

The Student as Customer, the Campus as Marketplace

It began with the rebranding of education as a “return on investment,” a transaction rather than a transformation. The purpose of college was no longer to liberate the mind but to monetize the degree.

By the 1990s, under bipartisan neoliberal consensus, public colleges were defunded and forced to adopt the private sector’s logic: cut costs, raise prices, sell more. Tuition rose. Debt exploded. The ranks of administrators swelled while faculty were downsized and adjunctified. The market had spoken.

But even that wasn’t enough. A generation of edu-preneurs emerged—Silicon Valley-funded disruptors, for-profit college chains, and online program managers—who turned learning into a scalable commodity. Robocolleges like Southern New Hampshire University, Purdue Global, and the University of Phoenix began operating more like tech platforms than institutions of thought.

The result? Diploma mills at the front end and collection agencies at the back.

Greed in the Name of God and Country

Greed doesn’t always look like Wall Street. Sometimes it wears the face of morality. Religious colleges, some of them under the protection of nonprofit status, have become breeding grounds for political operatives and ideological grooming—while raking in millions through taxpayer-funded financial aid.

Liberty University, Grand Canyon University, and a host of lesser-known Bible colleges operate under a warped theology of prosperity, turning salvation into a subscription plan. Meanwhile, they push anti-democratic ideologies and funnel money toward political causes far removed from the mission of education.

Accreditation as a Shell Game

The accreditors—the supposed watchdogs of educational quality—have been largely asleep at the wheel or complicit. When greed is the norm, accountability is an inconvenience. For-profit schools regularly reinvent themselves as nonprofits. Online program managers operate in regulatory gray zones. Mergers and acquisitions disguise collapse as growth.

Accreditation agencies rubber-stamp it all, as long as the paperwork is tidy and the lobbyists are well-compensated.

Debt as Discipline

More than 43 million Americans carry federal student loan debt. Many will never escape it. This debt is not just financial—it’s ideological. It keeps the workforce compliant. It disciplines dissent. It renders critical thought a luxury.

And those who push for debt relief? They are met with moral lectures about personal responsibility—from the same lawmakers who handed trillions to banks, defense contractors, and fossil fuel companies.

Silicon Valley's Hungry Mouth

The new frontier of greed is AI. Tech giants like Google, Amazon Web Services, and Meta are embedding themselves deeper into education—not to empower learning, but to extract data, monetize behavior, and deepen surveillance. Every click, every quiz, every attendance record is a monetizable moment.

Universities, starved for funding and afraid of obsolescence, are selling access to students in exchange for access to cloud infrastructure and algorithmic tools they barely understand.

Greed Isn’t Broken—It’s Working as Designed

In this system, who wins? Not students. Not faculty. Not society.

The winners are those who turn knowledge into a commodity, compliance into virtue, and inequality into inevitability. Those who build castles from the bones of public education, then retreat behind walls of donor-backed endowments and think tanks. The winners are few. But they write the rules.

A Different Future Is Possible

If American greed is the norm, then what remains of education’s soul must be found in the margins—in the community college professor working three jobs. In the librarian defending open access. In the adjunct organizing a union. In the students refusing to be pawns in someone else’s game.

The antidote to greed is not charity—it’s solidarity.

Until justice is funded as well as football. Until learning is valued more than branding. Until access is more than a talking point on a donor brochure—then greed will remain not just a sin, but a system.

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Sources

• U.S. Department of Education, National Center for Education Statistics

• The Century Foundation, “The OPM Industry: Profits Over Students” (2023)

• Chronicle of Higher Education, “Administrative Bloat and the Adjunct Crisis”

• IRS Nonprofit Filings, Liberty University and Grand Canyon University

• Debt Collective, “The State of Student Debt” (2025)

• Public records and audits of Title IV institutions, 2022–2024

• Higher Education Inquirer archives

The Digital Dark Ages of Higher Education: Greed, Myth, and the Ghosts of Lost Knowledge

In a time of unprecedented data collection, artificial intelligence, and networked access to information, it seems unthinkable that we could be slipping into a new Dark Age. But that is precisely what is unfolding in American higher education—a Digital Dark Age marked not just by the disappearance of records, but by the disappearance of truth.

This is not a passive erosion of information. It is a systemic, coordinated effort to conceal institutional failure, to commodify public knowledge, and to weaponize mythology. It is a collapse not of technology, but of ethics and memory.

A Dark Age in Plain Sight

Digital decay is usually associated with vanishing files and outdated formats. In higher education, it takes the more sinister form of intentional erasure. Data that once offered accountability—graduation rates, job placement figures, loan default data, even course materials—have become reputational liabilities. When inconvenient, they vanish.

Gainful Employment data disappeared from federal websites under the Trump administration. Student outcomes from for-profit conversions are obscured through accounting tricks. Internal audits and consultant reports sit behind NDAs and paywalls. And when institutions close or rebrand, their failures are scrubbed from the record like Soviet photographs.

This is a higher education system consumed by image management, where inconvenient truths are buried under branded mythologies.

The Robocolleges and the Rise of the Algorithm

No phenomenon illustrates this transformation more starkly than the rise of robocolleges—fully online institutions like Southern New Hampshire University, University of Phoenix, and Liberty University Online. These institutions, driven more by enrollment growth than educational mission, are built to scale, surveil, and extract.

Their architecture is not intellectual but algorithmic: automated learning systems, outsourced instructors, and AI-driven behavioral analytics replace human-centered pedagogy. Data replaces dialogue. And all of it happens behind proprietary systems controlled by Online Program Managers (OPMs)—for-profit companies like 2U, Academic Partnerships, and Wiley that handle recruitment, curriculum design, and marketing for universities, often taking a majority cut of tuition revenue.

These robocolleges aren’t built to educate; they’re built to profit. They are credential vending machines with advertising budgets, protected by political lobbying and obscured by branding.

And they are perfectly suited to a Digital Dark Age, where metrics are manipulated, failures are hidden, and education is indistinguishable from a subscription service.

Myth #1: The College Degree as Guaranteed Mobility

The dominant myth still peddled by these institutions—and many traditional ones—is that a college degree is a golden ticket to upward mobility. But in an economy of stagnant wages, rising tuition, and unpayable debt, this narrative is a weapon.

Robocolleges and their OPM partners sell dreams on Instagram and YouTube—“Success stories,” “first-gen pride,” and inflated salary stats—while ignoring the mountains of debt, dropout rates, and lifelong economic precarity their students face. And when those stories come to light? They disappear behind legal threats, settlements, and strategic rebranding.

The dream has become a trap, and the myth has become a means of extraction.

Myth #2: Innovation Through EdTech

“Tech will save us” is the second great myth. EdTech companies promise to revolutionize learning through adaptive platforms, AI tutors, and automated assessments. But what they really offer is surveillance, cost-cutting, and outsourcing.

Institutions are increasingly beholden to opaque algorithms and third-party platforms that strip faculty of agency and students of privacy. Assessment becomes analytics. Learning becomes labor. And the metrics these systems produce—completion rates, engagement data—are as easily manipulated as they are misunderstood.

Far from democratizing education, EdTech has helped turn it into a digital panopticon, where every click is monetized, and every action is tracked.

Myth #3: The Digital Campus as a Public Good

Universities love to claim that their digital campuses are open and inclusive. But in truth, access is restricted, commercialized, and disappearing.

Libraries are gutted. Archives are defunded. Publicly funded research is locked behind publisher paywalls. Historical documents, administrative records, even syllabi are now ephemeral—stored on private platforms, subject to deletion at will. The digital campus is a gated community, and the public is locked out.

Third-party vendors now control what students read, how they’re taught, and who can access the past. Memory is no longer a public good—it is a leased service.

Greed, Cheating, and Digital Amnesia

This is not simply a story about decay—it is a story about cheating. Not just by students, but by institutions themselves.

Colleges cheat by manipulating data to mislead accreditors and prospective students. OPMs cheat by obscuring their contracts and revenue-sharing models. Robocolleges cheat by prioritizing growth over learning. And all of them cheat when they hide the truth, delete the data, or suppress the whistleblowers.

Faculty are silenced through non-disclosure agreements. Archivists are laid off. Historians and librarians are told to “streamline” and “rebrand” rather than preserve and inform. The keepers of memory are being dismissed, just when we need them most.

Myth as Memory Hole

The Digital Dark Ages are not merely a result of failing tech—they are the logical outcome of a system that values profit over truth, optics over integrity, and compliance over inquiry.

Greed isn’t incidental. It’s the design. And the myths propagated by robocolleges, OPMs, and traditional universities alike are the cover stories that keep the public sedated and the money flowing.

American higher education once aspired to be a sanctuary of memory, a force for social mobility, and a guardian of public knowledge. But it is now drifting toward becoming a black box—a mythologized, monetized shadow of its former self, accessible only through marketing and controlled by vendors.

Without intervention—legal, financial, and intellectual—we risk becoming a society where education is an illusion, memory is curated, and truth is whatever survives the deletion script.

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Sources and References:

• Savage Inequalities, Jonathan Kozol

• Tressie McMillan Cottom, Lower Ed

• Christopher Newfield, The Great Mistake

• Nancy MacLean, Democracy in Chains

• U.S. Department of Education archives (missing Gainful Employment data)

• “Paywall: The Business of Scholarship” (2018)

• SPARC (Scholarly Publishing and Academic Resources Coalition)

• Internet Archive reports on digital preservation

• ProPublica and The Century Foundation on OPMs and robocolleges

• Faculty union reports on librarian and archivist layoffs

• Inside Higher Ed and The Chronicle of Higher Education coverage of data manipulation, robocolleges, and institutional opacity