The United States Postal Service (USPS), long a pillar of American public life and a gateway to middle-class stability, is under siege. While Donald Trump’s administration played a pivotal role in accelerating its recent dysfunction, the erosion of the USPS began decades earlier—through bipartisan policy decisions, creeping privatization, technological change, and ideological hostility toward public institutions. The destruction of the USPS is not a moment, but a process. And its consequences are being felt by workers, communities, and the democratic fabric of the country.
A People’s Institution
The USPS has deep roots in American democracy and labor history. Established in 1775 with Benjamin Franklin as its first postmaster general, the service has operated under a mandate of universal delivery, regardless of geography or profitability. It became a vehicle for social and economic mobility—especially for Black Americans, veterans, immigrants, and rural citizens.
For much of the 20th century, the Postal Service was a stable, unionized employer offering family-sustaining wages. Even as industrial jobs declined, USPS employment remained a critical bridge into the middle class, particularly for African Americans. By the early 1980s, the USPS employed nearly 800,000 people—offering pensions, job security, and federal health benefits.
The Turn Toward Privatization and Market Competition
The seeds of decline were planted in the late 20th century with the rise of neoliberal economics and a bipartisan push for government efficiency, austerity, and deregulation.
In 1970, the old Post Office Department was restructured into a semi-independent entity— the U.S. Postal Service—after a massive wildcat postal strike. While the Postal Reorganization Act modernized the institution, it also removed many public-service obligations from congressional oversight, laying the groundwork for future financial manipulation.
Beginning in the 1980s and accelerating in the 1990s, the growth of private carriers like FedEx and UPS—both supported by favorable legislation and lobbying power—ate into USPS’s most profitable markets: overnight and package delivery. Rather than being forced to compete on a level playing field, USPS was legally barred from underpricing private competitors or expanding into new revenue-generating areas like banking or logistics.
Then came the internet. Email, online bill pay, and digital communications began replacing First-Class mail, which historically covered much of the USPS's operating costs. USPS mail volume peaked in 2006 at 213 billion pieces and has declined nearly 40 percent since. In 2024, total mail volume stood at just over 127 billion pieces.
The 2006 PAEA: A Manufactured Crisis
Perhaps the most destructive blow came in 2006 with the Postal Accountability and Enhancement Act (PAEA), passed by a bipartisan Congress and signed by President George W. Bush. The law required USPS to pre-fund 75 years’ worth of retiree health benefits within a 10-year window—a $5.5 billion annual burden not imposed on any other federal agency or private company.
This manufactured debt crisis gave political cover to critics who claimed the Postal Service was financially unsustainable. It also starved the institution of capital needed for modernization, infrastructure, and workforce development. For over a decade, this artificial shortfall served as justification for hiring freezes, facility closures, and service cuts.
Enter Trump: Sabotage with a Smile
By the time Donald Trump took office in 2017, USPS had already been weakened. But Trump weaponized its vulnerabilities for political gain. In 2020, amid a global pandemic and a presidential election that relied heavily on mail-in voting, Trump launched a public attack on the USPS, falsely claiming mail-in ballots were a source of massive voter fraud.
He appointed Louis DeJoy—a logistics executive and Republican megadonor—as Postmaster General. DeJoy’s appointment was rubber-stamped by a Trump-controlled USPS Board of Governors. Under DeJoy, the USPS eliminated overtime, removed sorting machines, slashed delivery routes, and cut post office hours. Predictably, mail delivery slowed, especially in swing states and communities dependent on timely postal service.
The slowdowns weren’t just political—they were material. Seniors reported late medications. Veterans didn’t receive their VA checks. Ballots were delayed. And postal workers were pushed to the brink. In Detroit and Philadelphia, on-time First-Class mail delivery dropped to below 65 percent in the summer of 2020.
Workforce Impact and Labor Erosion
The USPS has lost tens of thousands of jobs since DeJoy’s tenure began. Over 30,000 positions were eliminated between 2021 and 2024. In early 2025, the agency announced plans to cut 10,000 more jobs, many through early retirement. For a workforce that had already endured years of hiring freezes, consolidation, and low morale, these were devastating blows.
Postal unions, including the American Postal Workers Union (APWU) and the National Association of Letter Carriers (NALC), have denounced the cuts as part of a long-term strategy to hollow out the institution and pave the way for privatization.
Service Cuts and a Two-Tier America
As the USPS has weakened, its ability to provide universal service has eroded. In urban centers, lines at post offices have grown longer. In rural America, post offices have been closed or had their hours slashed. Mail delivery has become slower, less reliable, and less equitable. For millions of Americans, especially those in marginalized communities, the erosion of USPS services represents a withdrawal of the federal government from public life.
At the same time, private carriers have expanded their market share—but only where profits justify service. This has created a two-tier system: fast, expensive delivery for the wealthy and corporations; slow, underfunded service for the rest.
The Broader War on Public Infrastructure
What has happened to the U.S. Postal Service is not an isolated story. It is part of a broader neoliberal assault on public institutions and the working class. From public education to public housing, from transit systems to social security offices, the U.S. has seen a systematic hollowing out of civic infrastructure under the banner of "efficiency" and "market competition."
Trump’s actions—both deliberate and reckless—pushed the Postal Service further down a path of institutional decay. But the responsibility lies with decades of policymakers who devalued public service, dismantled regulatory protections, and enabled privatization without accountability.
A Line in the Sand
The USPS remains one of the few institutions that touches nearly every American. It has survived war, depression, technological revolution, and political sabotage. But its future is not guaranteed.
Saving the Postal Service will require not just reversing Trump-era policies, but confronting decades of bipartisan neglect. It will mean repealing harmful laws like the PAEA, investing in modernization, expanding services (like postal banking), and defending postal jobs and unions.
In a time of deep inequality and civic fragmentation, preserving the USPS is about more than mail. It’s about restoring the public good—and remembering that some things should not be for sale.
Sources:
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U.S. Postal Service 2024 Annual Report to Congress
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Bureau of Labor Statistics, Occupational Employment and Wage Statistics
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Congressional Research Service: The Postal Accountability and Enhancement Act
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The Guardian: “USPS mail slowdowns raise fears of election interference”
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AP News: “Trump says he may take control of USPS”
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Business Insider: “Privatization of USPS could harm rural areas”
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Teen Vogue: “The U.S. Postal Service and the Working Class”
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American Postal Workers Union (apwu.org)
